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How clean the hotel was
The customer service was the worst I’ve experienced. I stay at a lot of hotels and this was by far the worst, because of the lack of customer service the manager (Christy) and staff have.
Good complimentary breakfast. Housekeeping was excellent.
Noise from others, including loud footsteps on ceiling and noise in hallway after 10pm.
We booked online & used the app to notify the hotel that we'd be arriving after midnight. Didn't know about the roadway construction coming into Colorado from Nebraska, and we arrived closer to 2am local time. The desk clerk said the confirmation was in error & that they didn't get my reservation until 11pm (my confirmation was before 6pm) & had no way to contact me to let me know they had no vacancies. Horrible experience, will not book this chain again.
One of the few acceptable places to stay in Pueblo. Had a pool which my 5 year old swam in for a bit. Free breakfast was ok
This is an honest review that I hope doesn’t come across as too much of a soap box. My room smelled like smoke. They must have known that because there was a air cleaner machine running when I got there. Location was terrible but seems like that’s more the city than anything else. I was worried about car getting broken into so I parked in front (as did every other car I saw - no one was parked in back). Next time, I will just keep driving and try to stay in another city.
I love the room. Its spacious and comfy
The location from Colorado Springs is a bit far
Great staff at SpringHill Suites
The room was spacious and clean. The staff went above and beyond to assist us in getting another room for some friends who just got married. They allowed us to check in well before the check-in time.
The only issue we had, when we arrived our shampoo & conditioner bottles were empty which gave us indication that a full refresh of the bathroom may not have been adequately performed.
SpringHill Suites Pueblo Downtown ở trung tâm Pueblo, cách Bảo tàng Trẻ em Buell và Trung tâm Nghệ thuật và Hội nghị Sangre de Cristo 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 299 đánh giá
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