Y tế và an toàn
Dịch vụ và tiện ích
Trợ năng và tính phù hợp
Đỗ xe và phương tiện giao thông
Những việc nên làm
Không gian làm việc
Đa phương tiện và giải trí
Khuyết điểm:Location, scratchy parking and commute to get to hotel from parking lot.
Khuyết điểm:We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets
Khuyết điểm:The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- - maybe some leather contemporary high back chairs for those taller folk that need to sit in the lobby for a meeting. Get rid of fake flowers- fake trees- use real flowers real greens and , and real trees. And fresh flowers on each floor lobby. Fresh, pure, real.
Khuyết điểm:Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dirty sheets and towels to get to our room. We even saw some sheets and towels with vomit and blood on them. Can't imagine the health department would approve. Just get a cart and leave at both hallway ends to put soiled linens in instead of having guests have to see this. It wasn't just a few minutes or even an hour, it was hours. Steve Wynn would flip a lid seeing this. Totally understaffed for New Years Eve holiday. 3 slow elevators that also serve for housekeeping and everything else so mornings are insane and takes 15-20 minutes to get down. Rude front desk staff, had no clue what was going on at all and seemed put off to even be asked a question. For some reason they cram all of the food items, toaster, etc. in a small corner section of the concierge lounge so everyone has to crowd in to that corner and wait for their toast, etc. It would be so much better to move the computer and printer into that corner space and spread the food items out on the long bar area at the end of the room or anywhere else in the nice big large rooms. Anyone with basic food and hospitality knowledge would quickly see this as an easy crowd control flow fix. The literature all says the lounge is open all day but whenever you try to access not during the breakfast or evening times, it was locked. The entrance to the hotel could use some updating, upgrading. Automatic doors would be nice as opposed to 2 sets of heavy doors that collapse on you as you come through with luggage and poor bellman. The showers had luke warm water and no water pressure. That was a major bummer.
Khuyết điểm:Slow elevators
Nhận phòng/Trả phòng
|Nhận phòng bất kì lúc nào sau 15:00, trả phòng bất kì lúc nào trước 11:00|
|Chính sách huỷ đặt/trả trước sẽ khác nhau tuỳ loại phòng và nhà cung cấp.|
Whitney Peak Hotel nằm tại 255 North Virginia Street ở Southwest, cách trung tâm Reno 0,2 km. Reno Amtrak Station là thắng cảnh gần nhất so với Whitney Peak Hotel.
Giờ nhận phòng là 15:00 và giờ trả phòng là 11:00 tại Whitney Peak Hotel.
Có, Whitney Peak Hotel có đường truyền Wi-Fi miễn phí.
Không, Whitney Peak Hotel không có bãi đỗ xe miễn phí.
Không, Whitney Peak Hotel không có dịch vụ đưa đón sân bay miễn phí.
Whitney Peak Hotel cách Reno một quãng 4,2 km.
Có, Whitney Peak Hotel là khách sạn phù hợp với thú nuôi.
Không, Whitney Peak Hotel không có hồ bơi trong khuôn viên.