Circus Circus Hotel Casino Reno At The Row

WATCH OUT FOR RESORT FEE

I made reservations on kayak via Last Minute Travel and it didn't tell me I would have additional resort fees and tourism surcharges until after I had made payment. Then of course it was too late to cancel my reservation cause I had already paid. This made the hotel almost double the original price. This is not fair and I blame Kayak, Circus Circus Reno and Last Minute Travel.

What I liked um not sure actually, we where missing few thing in room called housekeeping and they brought it up pretty quick and they were nice. El Jefe restaurant was pretty good.

Room needs to be updated badly, there’s no cart to roll your belongings to the 28th floor. I wish they had more things to do in the hotel like bowling and also better food selection. We actually left during the day and went to other hotels for their food and entertainment/activities.

First and last.

The shows.

The cost was almost $200 for one night for a room to sleep in, nothing more nothing less. The reason for booking was for the midway when we got there we realized the midway for the kids was open to the public we should have booked a room with perks (a pool, free continental breakfast something!) and just gone over to the midway for a couple hours. Not at all financially family friendly. When I asked to cancel the room we were disappointed the woman at the registration could care less. Wont do that again.

Nothing

The shower did not work we had to change rooms in our pajamas because we had not been able to take showers,we had to move our own luggage because the woman at the desk said the bellmen were busy. the only nice and polite staff member we ran into was the maintance man who came to try and fix our shower.i have told everyone I do not recommend this hotel to anyone.

nothing

the room was not clean, not a king size as requested and booked, and the bathroom was old and cheap. the room and linens smelled like smoke.