Twentyone Hotel

The staff were great in the hotel and the restaurant, the breakfast was fair, I stayed here with my husband who is in a wheelchair, the room was cleaned everyday to a high standard.

With my husband being in a wheelchair I found the room too small, dark and dismal, the bed was uncomfortable very hard, the pillows were terrible, never had a good nights sleep in that bed, the lighting was terrible in room 103, there wasnt a central ceiling light and no lamps just wall lights which were covered over with frosted covers and hardly any light came from them, one ceiling spotlight by the window and one by the bedroom door, though the bathroom was tiled in black floor and walls there was a lot of lighting in there, the shower area was too small, toilet was huge and high, the wash hand basin was an unusual shape, no shelving to put anything, we found the room too dark with a small window which looked onto another part of the hotel building.

Insects and flies

Location

Not very clean room Sheets not very clean and dusty Flies/insects inside the room Advertised as quiet room but noisy with thin walls (can hear everything outside and even played really loud music on first night which made me call them to tell them it was so loud so why did they advertise it as a quiet room???) Staff not smiling and not very warm No business center (not even a computer for accessing by clients)