Khách sạn ở Rome nằm gần Fontana dell'Acqua Paola

Ưu điểm: Location and staff

Khuyết điểm: Smell of cigarettes in the bathroom

Ưu điểm: Room size was really good Hotel location

Ưu điểm: Beautiful large rooms. Great location and lovely rooftop patio.

Ưu điểm: Exceptional service

Khuyết điểm: We liked everything

Ưu điểm: The location was fabulous - very close to the Spanish Steps and Trevi Fountain. I would stay here again

Khuyết điểm: The breakfast price! I was told it was complimentary from the staff and then paid 30Euros per person and then told at checkout that it was not included in my reservation. If I had been told that before breakfast I would never have paid that price for some eggs and fruit.

Ưu điểm: Food ,location, rooms and staff

Khuyết điểm: Nothing

Ưu điểm: Location the room

Khuyết điểm: Nothing

Ưu điểm: A 5 star staff that deliver a 5 star service, Sublime interior setting & design enhanced by touch of Rock Loved it!

Ưu điểm: Staff were exceptional

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Reminder of the time of the “dolce vita” when people used to appreciate manners and good taste.

Ưu điểm: The location, the terrace and housekeeping staffs.

Khuyết điểm: The gym

Ưu điểm: Spacious and well decorated room

Khuyết điểm: Location far from most famous sights

Ưu điểm: Everything

Ưu điểm: The location and the staff

Khuyết điểm: Nothing

Ưu điểm: I really enjoy hotel , room were nice

Khuyết điểm: Clean less the bathroom

Ưu điểm: Staff are friendly, professional and very efficient

Ưu điểm: It was okay

Khuyết điểm: The wifi is worse than every hotel ive ever been to. Im not kidding. Even the payed wifi option doesnt work.

Ưu điểm: Elegant, white and good location

Khuyết điểm: Housekeeping was not up yo the expectation. The price is high

Ưu điểm: Good central location attentive staff lovely breakfast great roof terrace for relaxing

Khuyết điểm: Expensive

Ưu điểm: Everything

Khuyết điểm: Nothing

Khuyết điểm: Air condition

Ưu điểm: Very comfortable and spacious. Very nice staff. Well situated

Khuyết điểm: The fact that the Metro nearby was closed. This was not the hotels fault but did cause inconvenience.

Khuyết điểm: No tissue in suite... asked for it twice

Khuyết điểm: Staff was very busy chatting among themselves. Horrible service. My parents bed had no mattress!! Only a box spring!! No one seemed able to address or adjust bill. Had to flag our own cab.

Ưu điểm: Hotel staff was very friendly and eager to make any detail right to make our stay bettet

Khuyết điểm: Cleaning staff ran out of regular expression and had only decaf pods. But front desk had restraunt hustle up a couple of cups.

Ưu điểm: Clean rooms and good location

Khuyết điểm: Food was really bad, if I was to book again I wouldn't book breakfast. Concierge staff isn't all aware about the tourism in the country.

Ưu điểm: Excellent service, especially Concierge and Front Desk staff.

Khuyết điểm: None

Ưu điểm: Excellent service. Clean rooms. All toiletries and coffee well stocked. Polite and nice employees willingness to answer all your questions.

Khuyết điểm: Bed was to hard for me. Hurt my back but I requested a mattress pad the day before checkout. I left my room all day and when I got back to the room the mattress pad was on the bed providing me a comfortable night sleep. Should have asked for it two days earlier.

Ưu điểm: Professional and courteous staff. Comfortable setting.

Ưu điểm: Very good staff. Good breakfast and clean rooms. Hotel is in a quiet area and very good restaurants around. Front office is very helpful.

Khuyết điểm: Gym was horrible

Ưu điểm: Amazing hotel with a great location and the really very nice staff!!!!!

Ưu điểm: The concierge staff is very helpful.

Khuyết điểm: We arrived at the hotel at noon, after almost 24 hours of travel. We were exhausted. The front desk staff reminded us that check-in was at 2 p.m., but proceeded to allow 11 other couples/families to register and go to their rooms before 2 p.m.. We sat in the lobby for 1 hour and 45 minutes. The front desk did not check with the cleaning staff until we had been sitting there for an hour and a half, and I went to the desk a second time. Not a great way to start a vacation.

Ưu điểm: Breakfast was OK but the staff was really good. Each and every staff member was so friendly and helpful. I can't thank enough. It was one of our best stays ever. I am already planning to visit Rome again and we will definitely stay in the same hotel.

Khuyết điểm: Nothing

Ưu điểm: The hotel is nicely located not far from Piazza Ispana and main shopping street. The junior suite we stayed in was spacious, clean and beds are very comfortable.

Khuyết điểm: The breakfast buffet however doesn’t offer much of a variety

Ưu điểm: Location is fantastic Staff very very friendly and helpful. Amazing staying there

Khuyết điểm: None

Ưu điểm: Location is very good and my room was one of the refurbished rooms which was quite nice compared to that of a colleague in an older one. The rooftop bar is great for sunset views of the city.

Khuyết điểm: Quite soon into my 3 night stay I noticed the staff did not have their hearts on their job....across all roles. Lack of smiles and enthusiasm all round. This was apparent at first breakfast where service was patchy... Some waiters attentive others less so. They didn't seem a content bunch....The pre cooked fried eggs were awful, cold and greasy and little else on display was tempting. Day two I asked the waitress for eggs Benedict and was promptly told they do not serve this. When I said this was the first 5 star hotel I've ever stayed in to refuse me this request she returned few minutes later to say chef would take 20 minutes to prepare... Fine... They eventually arrived, were average. Noise in rooms was too much from corridor and adjacent room... Poor sound insulation. When I attempted to check out before midnight as I had an early morning flight to catch I was disappointed by the receptionist saying this would not be possible... Again a first for me in a 5 star hotel... So had to be down even earlier for process with same receptionist which took longer than normal check outs. This is not a hotel I would recommend for a business traveller.

Khuyết điểm: Condusion with luggage collection when leaving hotel. Very unhelpful porter staff

Ưu điểm: Great location

Khuyết điểm: This was NOT a 5* room! We even paid extra for a 'superior delux', I'd say 3* at best. Towels not replaced even when asked, we had to ask twice. Both mornings we were woken early with building work (hammering and drilling) at 8am from the floor below. We complained, there seemed to be some surprise (!), We were told it would be passed on to the manager. That's it!

Ưu điểm: Every single thing about this hotel was excellent I will be coming back.

Khuyết điểm: The restaurant is to snobby, there are regular people with a ton of money too....

Ưu điểm: Staff were brilliant

Khuyết điểm: Not being able to stay longer

Ưu điểm: The staff, receptionists, cleaning ladies, bar staff, door men, restaurant staff all staff were off a very high quality. After time away from the hotel I always looked forward to coming back . The Bernini hotel is the best l have stayed at

Khuyết điểm: Nothing. Other than needing to return home

Ưu điểm: It was central and the view from the terrace was fantastic

Khuyết điểm: Beds were uncomfortable and the air conditioning was dire

Ưu điểm: Good location, great staff, WiFi was good.

Khuyết điểm: The property was dated and therefore felt over priced.

Ưu điểm: We have stayed at this hotel numerous times over the years and have loved it. The building is beautiful and the lobby/main area are spectacular.

Khuyết điểm: The hotel was full with a conference of some sort. The gentleman that checked us in couldn’t care about us. We’ve loved this hotel in the past but I think this was our last visit there. The room was mediocre, the staff was mediocre, I was very disappointed.

Khuyết điểm: Bedding was dirty upon check in, no free water in room, toiletries were not replenished. Check in was quick and they accommodated is early which was nice.

Ưu điểm: Location

Khuyết điểm: Breakfast was very average, and needs to improve.

Ưu điểm: Everything it’s amazing

Ưu điểm: The shower water pressure was excellent. I liked the bottle waters that were delivered daily. I like the decor

Khuyết điểm: I did not like the difficulty on getting an iron and ironing board. The service department told me that there was none in the building anymore. I called the next day again requested an iron and board and one was delivered but I was given a 10minute time limit to use it.

Ưu điểm: Amazing location and great employees.

Khuyết điểm: Could use some repairs and repainting. Our shower door was not closing properly neither the balcony door. The room was a bit dusty. That said we enjoyed very much our stay and will definitely return when we visit Rome.

Ưu điểm: Perfect location, room, Air Conditioning, everything is beautiful

Khuyết điểm: Nothing

Ưu điểm: The rooms are very spacious and very clean. The beds are so comfortable.

Khuyết điểm: Nothing

Ưu điểm: I like this hotel its the amazing in Italy

Khuyết điểm: Well they by mistake missed our laundry hope they find it they was polite

Khuyết điểm: This used to be the place to be - via Veneto, Harry's Bar, a beautiful tree-lined windy boulevard in the heart of Rome. A recent overnight at the Excelsior which is in the Westin group was very disappointing. Sadly, our "upgraded" room facing via Veneto was in disrepair, the carpet was soiled and stained, doorknobs loose or broken, paint chipping and wallpaper peeling. Staff were fairly friendly but as I have stayed in many hotels in Rome, this group did not compare. Hefty nightly charge not worth the money. We only enjoyed the high ceilings and 18th-century architecture.

Ưu điểm: The location. The style of the building.

Khuyết điểm: It’s a big name with very poor quality. Poor amenities in the rooms. The bathroom has a stinking shower. The TV is old and always out of service. Only one electric plug in the room. Internet used to be cut and it is slow. We were 3 people but got only the services for 2 (water, towels…). A staff member at the door asked us to call uber instead of calling a taxi for us. We regret staying at this hotel as we have stayed previously in farther better hotels in the same location.