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The room was clean. Coffe maker was in the room, though missing the part that holds the filter. They were able to get me a part quickly.
I know I am travelling during the pandemic, but this hotel had the least of all that I have stayed at, all Marriott brands. One towel in the room. I had to ask for a hand towel and wash cloth. The front doors were always locked and you had to use your key to enter, probably because only one staff member on duty. The room had a light out in the shower and the TP holder was about to come off the wall. No grab and go bags, no food, no pool or workout facilities, no shuttle service. One set of the double slide fron doors barely opened to let me and my bags through. This did get fixed the last day. The hall on the top floor carpets where filthy, with streaks of something spilt. On my last day they had a rental carpet cleaner by one of the staff members come and clean the floor. However, it didn't make much difference because the carpet was still dirty looking after they left. After talking to another guy staying at another brand, the management at this location needs to step up to make the stay better.
No breakfast due to covid19 all other places offer to go
They charged a hold on cc after booking company charged us so we double paid for room
We liked everything since the moment we walked in, the staff was really friendly fast and easy to get our room keys. Breakfast was great had a little of everything, close to downtown malls shopping centers and restaurants. Our room was very clean and everything was in place. overall a great experience and will be booking again in the near future.:)
A good choice
The location was the high point for us. Close to where we wanted to be. The facility was modern in appearance. Well kept up and clean.
The rooms AC/heat blows right on the person in bed closest to the unit. Shower door seal was broken.
The set up of the room
AC made horrible vibration noises and there was not hot water. Changed rooms the second night at 4pm and the maid service still hadn't cleaned my original room.
Different atmosphere versus other hotel brands. Good bargain price per quality.
My cc was charged twice and the only way I noticed was because I was bored and checked my bank statements. I understand this to be a mistake but a mistake that is very inconvenient for me. Now I will make it a habit to double check any charges to my card in the future, I plan to continue doing business with Marriott.
Tọa lạc tại Bắc San Antonio - SAT, San Antonio, SpringHill Suites by Marriott San Antonio Airport chỉ cách Alamo và Trung tâm Hội nghị Henry B. Gonzalez 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại San Antonio? khách sạn này có khu vực tổ chức rộng 49 mét vuông, bao gồm phòng họp. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
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