Luz Hotel

Staff is super nice, the host gave us a lot of tips about the city. We essentialy got what we paid for. The place is clean and secure which is important if you take into account homeless people wandering around whole city centre. In short we would say this was the best out of the cheapest places we found and we were not dissapointed about the hotel in general. Things I described above relate more to San Francisco as city rather than this individual place.

It is hard to give an opinion about this place as taking into account San Francisco prices you pay a lot for not much in all hotels. We got all things as per our booking but the floor in the room was not flat and in general the building was old but we appreciate this could be San Francisco standard. We strongly recommend to do some research about the city before travelling because I our opinion it is hugely overrated

Awful room, awful bed, but decent customer service

When I requested I leave due to the extremely uncomfortable bed and poor quality room the management were very kind and considerate. They checked me out and refunded me for the nights I did not stay. Central location and very low price.

I had a room with a private bath. I knew since I was in SF it would be small but I had no idea how tiny it would be. The room was barely big enough to house the twin size bed. The closet-sized bathroom had the shower basically on top of the toilet. Compared to other small hotel rooms I've stayed at, space was utilized very poorly. For instance, there were two nightstands, but you couldn't rest anything on them since the lamp had a really wide base that took up almost the whole space. So you have to rest things on the edges, but since the bed is so small if you move your elbows they will be knocked off. It was obvious that any time I spent in the room would need to be on the bed. I could probably have lived with that if the bed were at all comfortable. It was not. The linens were the worst quality I have ever seen in a hotel, they were extremely rough, scratchy, and contained a substance that massively irritated my skin. The bed, pillows, etc were also very uncomfortable. I checked in late and so I had to spend one miserable night here before I could check out and get a much better hotel in the same area that was only slightly more expensive (The Park Hotel, 325 Sutter St). I would not recommend this hotel to anyone.