Khmer Mansion Boutique Hotel

Amazing, helpful and attentive staff. Spacious and comfortable room. They gave us a free upgrade to a suite when we arrived. We were welcomed with drinks, snacks and cold towels. Excellent location. The staff arranged an excellent guide and driver for is to visit the temples. Lovely comfortable hotel. Excellent value.

Nothing.

The excellent hotel staff who were without exception, friendly(always smiling), polite, helpful and attentive. It's the little things as well such as the greetings whenever we see a hotel staff member, the cool towels and water when we return after a day out that made our stay memorable. Thank you and well done!

This is just an observation rather than a complaint. Breakfast is a la carte so can sometimes take a bit of time, which can be difficult when we only have limited time before meeting up with guide/transport.

Staff try very hard to make guests feel special

Wonderful helpful people

Staff and food. Suite was very nice too

I only stayed one night

We just returned from a week stay at the Khmer Mansion Hotel and can not fully express the extent of our satisfaction. Staff is very friendly and helpful. By the end of our first day I think the entire staff had approached us individually to introduce themselves. The remainder of our stay we were greeted by name and asked if we required anything more.It was not unusual for the chef to come out of the kitchen and asked if we were satisfied with our meal, which we always were. I have never experienced this level of service before and have no problem recommending this hotel to anyone visiting Siem Reap..

Noise from bar next door could be heard at night in the open hallway but was not a problem in our room.