Khách sạn ở Singapore nằm gần sân bay Takashimaya Shopping Centre

Ưu điểm: Staff welcoming & eager to please Efficient check in Room comfortable and clean Wonderful pool and garden setting Spa Delicious food particularly the Waterfall restaurant

Khuyết điểm: Nothing

Ưu điểm: Staff very attentive and the pool area was beautiful

Khuyết điểm: They are terribly inefficient as opposed to previous years. I was mistaken for another guest and taken to a suite. Moving my booked room took ages and there was a belated apology 24 hours later. No fruit in the room as promised, no wakeup call as ordered, charged for free pressing etcetc

Ưu điểm: It's very elegant and the grounds are beautiful.

Khuyết điểm: This hotel is fabulous but they don't get the value of customer loyalty. I was "upsold" for an addl $150 a better room that included a $50 breakfast. I had breakfast the next morning in my room and was billed for the breakfast as it was in my room (although the breakfast was under $50.) It was not disclosed that in-room breakfast was not part of the deal and they placed an in-room menu on my bed in the evening. They would not budge on the bill. Felt like a real rip-off! Ruined the entire experience and I doubt I will be back, which is unfortunate for all.

Ưu điểm: Very hospitable reception with very friendly staff throughout all parts of the hotel. Excellent breakfast with great views over Singapore.

Ưu điểm: Efficiency of hotel, usage of Horizon Club, swimming pool, lots of outdoor areas/gardens, city oasis, proximity to Orchard Road

Khuyết điểm: The room could have been a bit bigger with updated decor for the price, but it was still very clean and functional as we tended to be out most of the time

Ưu điểm: The swimming pool was fantastic - we really enjoyed it., Entry foyer very impressive and luxurious,Enjoyed taking tea there & chatting with the trainee hostesses.Loved the glorious orchids everywhere, polite staff and great food selection. It was a wonderful touch of pampering.

Khuyết điểm: We wished we had a more comfortable lounge and cushions in our room.It was a bit hard!!! (Is that a complaint? I hope you get to sit on the couch!!)

Ưu điểm: Comfortable, good service, staff politeness

Ưu điểm: I love the swimming pool and the lobby lounge which give me very relaxing feeling.

Khuyết điểm: I think the bathroom in garden wing standard room need renovation, it is too tiring.

Ưu điểm: Very friendly snd helpful staff. Great pool setting. Outstanding gym/facilities (Horizon Club).

Khuyết điểm: More vegetarian options in Horizon Club. More umbrellas around the pool.

Ưu điểm: simply,comfortable to stay.

Khuyết điểm: nothing specific.

Ưu điểm: the view

Khuyết điểm: none

Ưu điểm: Great location. Comfortable bed. Cool robots that deliver water and towels to room.

Khuyết điểm: Small rooms. Cold windy pool.

Ưu điểm: Room was a little small but has everything I need as a single traveller! Great location to shops & transportation. Will stay again.

Khuyết điểm: The room should be larger little bit more.

Ưu điểm: We loved the views from the 28th floor, plus the Queen beds are super comfortable and everything in the rooms is well thought out. The staff were always helpful and friendly, the facilities were always clean. The restaurant provided very good breakfast buffets and really tasty dinners, too. And the location is hard to beat - one short block from everything Orchard Road has to offer!

Khuyết điểm: We only had two items that weren’t so hot. First, as everyone else says, the rooms are TINY. How small is tiny? Perhaps 10 ft x 10 ft with a Queen bed in the middle. Tiny. Two slender people cannot pass each other without touching, possibly cannot pass each other at all if you’re carrying any weight. TINY. That said, the bathroom feels luxuriously large by comparison! The second negative was that any hote so big and so full will naturally have a lot of people moving around at any given time. That means the lobby is always full, the elevators are always full, the dining room is always full...definitely worth eating at non-standard hours to avoid the rush.

Ưu điểm: Amazing breakfast.

Khuyết điểm: Maintenance work should take place at odd hours

Khuyết điểm: Bigger room space

Ưu điểm: Great staff and service. Everyone was friendly and helpful, no matter what area of the hotel. We had no wifi in our room the first day, and the front desk promptly came through with a wireless mobile 4G router, solving the problem. We arrived at the second floor breakfast buffet on our first morning, and the door staff said it was pretty crowded and noisy, so why don't we try the executive lounge on the third floor? Which was a great idea. The hotel was surprisingly upscale for a Holiday Inn. We booked it, feeling like cheapo lowbrow travelers, but when we arrived, we felt like VIPs. The hotel gave us a "handy" device, a phone with data that we carried around town, which was a HUGE convenience.

Khuyết điểm: I think the sauna didn't get hot enough. And....I'm coming up blank for other negatives. It's a great hotel!

Ưu điểm: Friendly & helpful staff. Great location for shopping (right next to Orchard Road) & eating places. Clean & comfortable rooms.

Khuyết điểm: There seemed to be only two breakfast buffet selections served. It was alternating every other day. We noticed this as we had the buffet everyday during our 4-day stay.

Ưu điểm: Great breakfast Near both bus & subway stops Helpful & pleasant staff

Khuyết điểm: Give the ability to redirect the flow of air from the air-con. The vents were fixed & was blowing air to the desk where I was doing some work. Unless the A/C is turned off, air flows into the desk area. I ended up developing a cold from it.

Ưu điểm: The cleanliness, the location and the room which was large and very well appointed.

Ưu điểm: Location was good. Would use it more if the price is competitive. Check out time should be extended if room is available due to flight timings.

Khuyết điểm: Soap in the bathroom was not changed/replaced. Stayed for 6 nights but got new soaps only 2 times.

Ưu điểm: Easy check in/out.Cheerful, helpful staff.Good location for Malls on Orchard Rd and easy access to Somerset MRT (300m). Pricey b'fast but S$13 can be saved by booking evening before.Overall a ver comfortable hotel for short/long stay.

Khuyết điểm: Pricey b'fast.

Ưu điểm: Executive lounge service

Khuyết điểm: Poor health club facility/equipment

Ưu điểm: The location, a stone's throw from Orchard Rd shopping, is terrific. The staff are unobtrusive, yet friendly and available when needed.

Khuyết điểm: Juniors on night time check in.

Ưu điểm: we were upgraded to a suite at nil cost- bonus! We also asked about late check out and were given the option of either a noon checkout at no cost or a 6pm checkout for half the day rate- also suited us down to the ground

Ưu điểm: I stayed in an Executive room and found the executive check-in very good and the executive lounge was also very useful and pleasant. Of course breakfast was included in the price, which was also well presented and very good.

Khuyết điểm: The hotel has obviously been there for a very long time and although very well situated for Orchard Road and the business district, it is starting to look very tired and in need of a complete makeover or refurbishment. It’s still comfortable, but is in need of a makeover. I found that the internet charges were far too high and given it was an executive room, I feel the internet charges should have been much less or even free.

Ưu điểm: service and staff helpful and friendly excellent location

Khuyết điểm: rooms and bathroom are very old

Ưu điểm: location

Khuyết điểm: gym inadequate

Ưu điểm: Central Position. Friendly Staff. Good Entertainment.

Khuyết điểm: Sloppy welcome. Concierge needs a good shake up with new arrivals.

Ưu điểm: Top notch service, central location, well-maintained. Friendly and professional staff on duty. Solid stay.

Khuyết điểm: Property itself is slightly old compared to other offerings in town. Centrally located in the city, but not truly walking distance to much.

Ưu điểm: Location

Khuyết điểm: Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

Khuyết điểm: Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

Ưu điểm: location and friendly staff

Khuyết điểm: dual queen size beds would be ideal.

Ưu điểm: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Khuyết điểm: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Ưu điểm: The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

Khuyết điểm: Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

Ưu điểm: Location Location Location Nice friendly staff rooms a bit larger than normal for this price

Khuyết điểm: But warning the smoking floors were too much even for a smoker. The smell/smoke of kreteks (clove cigarettes) wafted into our room through the AC. So best to book a non smoking room.

Ưu điểm: the location.

Khuyết điểm: the rooms are very tired, even at the exorbitant rate of sgd380++ a night! i think had we booked through the hotel direct, it would have been cheaper as well since the walk-in rate for a better room (premier) was only sgd20 dollars difference!

Ưu điểm: I think the service was excellent. From the time I checked in until I left. Even the housekeeping lady was pleasant and efficient.

Khuyết điểm: No swimming pool for kids.

Ưu điểm: The City Centre location of the Hotel was great . The staff were very attentive and friendly .

Khuyết điểm: There were no negative points

Ưu điểm: good location

Ưu điểm: Excellent service, especially Jimmy on the Meritus Club floor.

Ưu điểm: Convinience location

Ưu điểm: Central location, luxury design of the room and bath-room.

Ưu điểm: clean and silent

Khuyết điểm: Internet connection price is expensive