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Bình thườngthg 12 20193,4
The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.
1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.
Tuyệt hảothg 7 201910,0
location and friendly staff
dual queen size beds would be ideal.
Ổnthg 4 20175,7
Terrible hotel and Service
Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.
Ổnthg 3 20145,0
Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.
Tốtthg 12 20106,7
The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big
Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.
Mandarin Orchard Singapore ở trung tâm Singapore, chỉ cách Đường Orchard và ION Orchard (Trung tâm thương mại) 8 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, máy vi tính và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Singapore? khách sạn này có khu vực tổ chức rộng 2787 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,4 Tuyệt hảo
dựa trên 4.100 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Mandarin Orchard Singapore
Những thắng cảnh phổ biến nhất
- Đường Orchard 0,4 km
- Fort Canning Park 1,5 km
- National Museum of Singapore 1,5 km
- Clarke Quay 1,7 km
- Sri Veeramakaliamman Temple 1,9 km
- Chinatown 2,3 km