Royal Canadian

I was a little skeptical about staying here after the mixed reviews I read online, but I was pleasantly surprised. When we checked in we were greeted by 2 very cheerful front desk clerks. We did notice that it was quite loud around the pool area (it was around 8PM) but that didn't bother us, after all you are on vacation and you are there to have fun! There were LOTS of kids and were were 2 adult couples traveling....again, that didn't bother us too much as we kind of expected that. We LOVED the location of our room. The rooms are nothing to write home about but they are clean and comfortable and have almost everything you need. I say everything because ours didn't have a plug in the bathroom which was a BIG inconvenience when trying to do your hair and get ready in the morning, especially since there was not other mirror in the room! Our A/C worked great, except it was located in the bathroom so you froze your tushie off when you got out of the shower....lol The Staff was super friendly! The Security guy came around every night and chatted with us for awhile, the housekeeping staff always asked if there was anything they good do for us....exceptional!!!! Keep up the great work!!!

One of the biggest things that we didn't like was that some of the guests "Took over" by playing their cultural music and by that I mean they blasted it and the entire hotel had no other choice but to listen to it. I have nothing against other cultures but I don't think I should be forced to listen to Spanish music my entire vacation. It was so loud that we couldn't even play our music over it. This shouldn't be allowed.