Khách sạn ở Zagreb nằm gần Ban Jelacic Square

Ưu điểm: Our stay here was amazing! Staff are friendly, rooms are amazing, location is amazing....AMAZING

Khuyết điểm: A soup chosen from the kids' menu: the menu said it was supposed to be a vegetable soup. We couldn't find any vegetables in the soup... however there were a lot of mushrooms... and it was waaay too spicy for the kids. It was quite spicy even for adults. So... the dinner with the kids was a disaster. Dear Esplanade - kids usually don't like spicy food. And kids usually are not too mad about mushrooms either...

Ưu điểm: It was like going back on time. Elegant and confortable. We had a lovely meal at the Bistrot bar, good food and excellent service.

Khuyết điểm: The hotel is not situated in the heart of the city but it is only 10/15 minutes walk from town centre

Ưu điểm: Service and pillows

Khuyết điểm: Great hotel, get a suite, pillows were lovely

Ưu điểm: all very good

Khuyết điểm: nothing

Ưu điểm: Absolutely everything

Khuyết điểm: Online ordering from tv.

Ưu điểm: The history was fascinating. It was exciting to hear about the connection with the Orient Express and the amazing people who have stayed there before.

Khuyết điểm: Wish we could've stayed longer.

Ưu điểm: Great hotel with style and superb location.

Ưu điểm: Everything. In my opinion the best hotel in the range of 500 km. The next are in Munich and Vienna.

Khuyết điểm: Quality and freshness of the bread, served for breakfast and also in Zinfandel restaurant.

Ưu điểm: The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.

Khuyết điểm: The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.

Khuyết điểm: staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Ưu điểm: Very nice hotel that balances luxury with informality. Big, clean rooms in a quiet location that is centrally located.

Khuyết điểm: No iron or ironing board in the room

Ưu điểm: The hotel is beautiful, I loved the design, which is brand new but full of interest. The location is handy, about ten mins walk to the old town. The staff are really helpful, and the bed is comfy. I liked the extra touches, such as chocolate on arrival. The hotel has a transfer lounge, with showers and lockers for keeping your bags safe on the day of check in and check out.

Ưu điểm: So great expectation! even it doesn't seem like a new building, internal design and facilities are pretty new with modern fashion, just like other canopy hotels. standard room is quite big compared with other hotel rooms in the same city. staff are always standby and answer your questions preciously and helpfully. will be back again

Khuyết điểm: so far...no. everything here is perfect

Ưu điểm: The hotel exceeded my expectations in that it had Croatian style about it. The staff were fantastic and very helpful.

Khuyết điểm: Nothing

Ưu điểm: Stunning Boutique hotel where you are made to feel welcome.

Ưu điểm: The reception staff were very helpful, professional and friendly.

Ưu điểm: Very spacious room with two king size beds, staff very friendly. Bar is amazing!

Khuyết điểm: /

Ưu điểm: The staff were extremely accommodating and courteous, rooms were clean and well equipped.

Ưu điểm: The hotel is new and modern. Excellent rooms, good bar, nice restaurant, friendly helpful staff - it had everything we needed. We enjoyed using the free bikes to explore Zagreb.

Ưu điểm: The Canopy complimentary Bicycles are an excellent idea and we had a great time exploring Zagreb. Not having to fuss with those clunky and annoying App based Bike hire systems is a joy.

Khuyết điểm: The Filtered Water stations are an excellent idea but it’s boring having to travel up or down levels to get to the Water stations only on level 2 and 4. Also, there was a lot of Military personnel staying there which gave it a really bad vibe. Unless they are in civilian wear, Armed forces using Luxury Hotels downgrades the family and friendly feel of an establishment.

Ưu điểm: Excellent contemporary decor which has a tribute theme to Croatia’s favourite son, Tesla. The friendliness and attention to service by the Staff was excellent. I have stayed at Hilton Hotels the World-over and this one was far away the best service.

Khuyết điểm: Filtered water is available but you have to travel to a specific floor to fill the glass bottle provided. This is a nice service but disappointed that the Bottle was not already provided filled and it is far too small in volume. Also, the food and drink prices are expensive but the standard and quality of the food is excellent, you get what you pay for I suppose.

Ưu điểm: Most comfortable bed, nice sheets and 2 pillows. Friendly reception and cleaning staff. So far, the best breakfast.

Khuyết điểm: Only one thing, the tub was a little too high. I'm short.

Ưu điểm: Perfect location on the main square.

Ưu điểm: Great service

Khuyết điểm: Excelent locación, very good people at the concierge during the morning, excelent breakfast, and very good relation price/quality

Ưu điểm: Hotel was beyond my expectations

Khuyết điểm: Nothing

Ưu điểm: Very comfy bed and room. Good lighting except in the shower area. Breakfast is nice too. And friendly staff.

Khuyết điểm: Found a spider walking across the blanket in the morning... and in the shower area it is abit dim.

Ưu điểm: Best location, amazing hotel, amazing service.

Khuyết điểm: It was perfect.

Ưu điểm: The only real choice for a city break in Zagreb. The breakfast totally rules, the location is completely the best, Pick a room with a view, if possible.

Khuyết điểm: Check in is not straight forward if you drive since its pedestrian only in the hotel front - - just go to the parking lot for the hotel just one block East, they will see you at the gate, raise it, and then go to check in through the little walkway. The hotel has the best parking deal in the city centre, they should better advertise how easy it really is!

Khuyết điểm: The gps led us 5 km away from the hotel It took us one hour to find it was not there The hotel told that they have had this problem lots Needs to get fixed It’s really maddening

Ưu điểm: Excellent service, breakfast, location. Quiet room

Khuyết điểm: Everything was ok

Ưu điểm: Everything

Khuyết điểm: N/A

Ưu điểm: The breakfast is good, lots of choice and nice staff. Hotel is brilliant, big beds, sparkling clean and amazing bathroom.

Ưu điểm: In general a fine hotel, a little afar from everything but on the train line to get in the Centre in about 15 min. Would be perfect for a business trip, everything from the breakfast to the gym was perfectly fine and clean

Ưu điểm: In general was good.Very modern room big bathroom everything clean and friendly . The location was for my purpose well located.

Khuyết điểm: High parking fees for one night for Croatia and a badly damaged entrance door in my room.Normally they should not rent a room like that.

Ưu điểm: No catering for people with allergies, including feather allergy (pillows and blankets)

Khuyết điểm: Poor attention for special needs

Ưu điểm: Everything was clean and everything was working in the room. Good minibar. Good wardrobe facility. I like the coffee in the room. I have used the swimming pool on my first day of stay. Very nice after a day of travelling.

Khuyết điểm: The watertemperature of the shower was just good but could not set warmer. Please have a look at it.

Ưu điểm: Staff were friendly and super accomodating + the facilities including Gym and spa area were great.

Khuyết điểm: Nothing not to like. I could have easily spent additional nights here as its close to Zagreb centre and airport.

Ưu điểm: Good breakfast selection, good spa/gym

Khuyết điểm: Some of the staff not very friendly. Been told to pay the bottled water in the room (which clearly displayed "Free/complementary" on the label) in a rude way.

Ưu điểm: Beautiful shower

Khuyết điểm: Quite pricey, smaller tub than anticipated.

Ưu điểm: We loved the room with the big windows

Khuyết điểm: In the spa there is only six(!) deckchairs... for such a huge hotel...

Ưu điểm: nice comfortable room, large bath

Khuyết điểm: breakfast below standard

Ưu điểm: The pool and fitness area are lovely and the woman who works in there couldn't have been more helpful. The bar staff were also fantastic! It's a little bit out of town but very cheap for a taxi and on the tram line.

Ưu điểm: clean, quiet, near supermarket and resturaunts.

Khuyết điểm: if only it had shataf/ water hose for the toilet seat to get cleaned cuz we use water to clean not just toilet paper, it would be perfect.