Những khách sạn ở Alexandria trong khu vực Eisenhower East

Ưu điểm: The staff was friendly and professional at all times, the hotel is nicely appointed and the room was attractive and clean. The bed was comfortable which is why I looked for a Westin hotel to book.

Khuyết điểm: Location was inconvenient somewhat for DC visit but minutes away if traffic is moving, if not its a problem. The restaurant was FREEZING COLD, myself and other diners forced to eat with our coats and jackets on, and although I requested some heat, none was forthcoming. If I were the manager, I'd take a hint from the coats and jackets being worn at the tables. My room wasn't cleaned or straightened up although I left the "Green Choice" plackard on my doorknob, which said the room would be cleaned just no fresh towels or bed linens, but bed was unmade, trash accumulated and floor was not vacuumed.

Ưu điểm: New and very clean.

Khuyết điểm: Restaurant poorly managed. Breakfast was especially mediocre.

Khuyết điểm: No free parking was available.

Ưu điểm: Close to Amtrak—could walk.

Ưu điểm: doormen were very friendly, good coffee in room,

Ưu điểm: Staff was superior

Ưu điểm: Beautiful hotel with gorgeous marble entryway, bar/restaurant off the lobby. Easy access to elevators. Hotel is close to old town and there is a shuttle that will take you to a free King Street Trolley that runs from the waterfront to the Metro!

Khuyết điểm: Parking is $38/night valet. They say there is $20-night in street parking but we found the lot at UPTO is $10/night on weekends and barely a block away!

Ưu điểm: Staff were all extremely friendly

Khuyết điểm: Wish the rain shower head had just a little more pressure. Parking was quite pricey

Ưu điểm: very friendly and excellent room

Khuyết điểm: no coffee downstairs - charged to use computer

Ưu điểm: Breakfast wasn’t an option

Khuyết điểm: The pool no longer exists there. And housekeeping never resupplied toilet paper

Ưu điểm: Location was great - I didn't know that they had breakfast. The room was nice and cool with a great view & super comfy bed. I also liked the lavender oil next to the bed. The magnified mirror was a plus, that I don't see too often!

Khuyết điểm: Right after I arrived, someone tapped and walked into my room...not sure why housekeeping would need to come into a clean room where a guest has already checked in - but I said something and they promptly closed the door. Then, the next morning, I requested late check-out (for 1pm) and around 11-11:30am someone knocked and tried to walk in again. That was a bit disruptive.

Ưu điểm: Ahh nive

Khuyết điểm: Price

Ưu điểm: Location was good, staff was friendly, and facilities were clean. Definitely was a great price for all amenities that you receive.

Khuyết điểm: If I had to nitpick, the 15 dollars for breakfast buffet is not worth the price for quality of food. Paid close to 80 dollars dollars for family for food that was cold and hard. Other hotels I have stayed had same food for breakfast as added amenity included for free

Ưu điểm: I liked the it looked But I didn’t liked the carpets on the floor it really looked Disgusting

Khuyết điểm: The carpeting

Ưu điểm: Only upside was the bed was reasonably comfortable.

Khuyết điểm: A dump run by not very competent people. I was told on arrival the 'superior king room" I had booked was not available. When I complained I was informed it was all about availability -- nothing on my booking said anything about availability. Moreover, I was charged the same and no explanation provided. The staff person did not appear to care. The room was shabby and the bathroom tiny. Avoid this place, it is last century decor and staff attitude.

Khuyết điểm: At check in too many papers to sign/fill out regarding vehicle. One staff member tells me one thing regarding where to park another comes from back room saying something different. And kept my credit card!!

Ưu điểm: Location was convenient and price was good for the market rate. Shower was clean.

Khuyết điểm: Hotel needs a refresh. Carpet was old in rooms and halls. Bathroom mirror frame was crumbling. Elevators were rather old and sometimes not working.

Ưu điểm: Nice clean room with everything we needed. The staff was exceptional. The restaurant's food was very good. We loved the location, and it's convenients to the subway. Thank you

Ưu điểm: The ease of checking in. The staff was very friendly

Khuyết điểm: No

Ưu điểm: The bed was comfortable and the shower was excellent.

Khuyết điểm: It was COLD in the room. It was 64 when we arrived and only got up to 68. We ended up pulling the covers off the extra bed to make sleeping comfortable. We called and had someone come up to look at it, but he said he thought the hot water wasn't going through the pipes yet....too early in the season. Bottom line it was COLD in the room! 68 was not comfortable.

Ưu điểm: I loved the location, surprisingly close to the National Harbor.

Khuyết điểm: Not at all.

Ưu điểm: Staff was pleasant.

Khuyết điểm: Too far away.

Ưu điểm: Great location, comfortable beds

Khuyết điểm: The shower in my room did not drain properly. Experienced water build up while showering

Ưu điểm: I like the head manager. I can't remember her name but she had locks up into a bun, she was African American, very helpful and respectful as well as the second lady who helped me. The room was nice and clean and I liked the morning breakfast. It was also close to everything we wanted to do for our anniversary weekend. The hotel was very nice, clean and beautiful.

Khuyết điểm: When we first arrived at the hotel we had to stand in line for 15 to 20 minutes to check in which I understood because it was very busy. When I got to the front to check in, Michele was there but her attitude was very rude, nonchalant. I asked if they priced matched and she stated we don't do that here I said okay but could you look at my message from the hotel because it says you do. She refused and stated no because we don't do that here. Then she walked away without saying excuse me to give someone who had just walked up there bags that was behind the counter. When she returned without any apology or saying excuse me she stated your room is not ready yet. I politely asked if she knew when it would be ready, she stated im not sure we are behind we were fully booked this week it's nothing I can do about that here is your card you can have a seat and we will let you know when it's ready. I stated to Michelle is this the way you talk to your guest because if so maybe I should find another hotel. She literally smirked at me and said ma'am if you would like another room I can see if it's available but it's not my fault we were booked. If you wanna go to another hotel that's fine with me. I thought in my mind she can't be serious or maybe she is having a bad day. Instead of trying to meet my needs when I already had this booked for our anniversary she just said I can help who's next as if I was not standing there talking to her. It was completely rude and I was in shock. As a nurse student in training I could never give that poor customer service to anyone. I then said excuse me is the manager available she stated I am one, I said not you, ma'am your manager. Michelle went to the back for like 3 seconds came back and stated she's not available. She continued with the another guest.