Hotel Hermitage Amsterdam

Location was perfect, on a quiet canal on the edge of the Pijp. Room was much smaller than the photo shown on booking confirmation. The mattress was not comfortable. It did not have a proper mattress cover, only a sheet (not fitted) over a mattress that had a surface that was very pilled with age. At a minimum there should be a water and bedbug deterrent mattress cover over the existing mattress. A warm duvet was provided but no too sheet or light blanket and we were too hot. Needs new pillows. For the $345 a night we spent, proper mattresses and bedding is expected. I told the manager this and I believe there already is a plan to address this. The bathroom was clean and shower quite spacious but the space between the toilet and sink was very small, a larger person would find it a tight squeeze. I get though that this is a very old hotel and the cleaning staff kept the room spotlessly clean. The kitchen facility and breakfast served was excellent.

Mattress and bedding