Khách sạn ở Austin nằm gần Mexic-Arte Museum

Ưu điểm: Dinner was average and service was poor

Khuyết điểm: Lamb was tough

Ưu điểm: Great service and wait staff

Khuyết điểm: N/a

Ưu điểm: Good location

Khuyết điểm: Bad food, rooms are like staying at Homewood suites or any Regular Marriott , don’t waste your $$

Ưu điểm: it is very comfy and clean. When I want to get a taxi, staff kindly make a reservation my taxi

Ưu điểm: Lovely location on the lake- great for relaxing walks or a run. Patio bar overlooks the lake/river. Great linens on the bed. Close to many activities, but our room was very quiet.

Ưu điểm: Location was great and the view ( on upper floors) of the lake was nice

Khuyết điểm: Rooms were small. NO closet space! Did it feel like a luxury hotel room. Definitely not worth the money we paid! We have stayed at several luxury hotels and this one disappointed!

Ưu điểm: Heated pool Ciclo restaurant

Khuyết điểm: Small room big price Coffee service ends at 9 Too early

Ưu điểm: The beds are lovey - food was fabulous

Ưu điểm: Comfortable bed

Khuyết điểm: Pool was terrible old and small and kids spashing and yelling and not enough lounges. Kids were running around down the hallway yelling and screaming all times of the day and night. At the resaraunt they let a lady’s dog sit on the table and eat some of her food next to us. We thought for extremely high price to stay here it would have been a lot more classy and upscale. We’ve been to nicer hotels for a fraction of the cost.

Ưu điểm: No comments there. 5 star hotel impeccable

Khuyết điểm: Very very expensive but you already knew that

Ưu điểm: Loved the venue, rooms, and service.

Khuyết điểm: Service at the pool was horrible. They need more waiters for busy weekends.

Ưu điểm: Really nice hotel, well located, new, clean, attractive. Comfortable large room, great bath. Beautiful common areas and pool.

Ưu điểm: Loved the room and the hotel decor. Enjoyed using the Le Labo toiletries.

Ưu điểm: Beautiful rooms and the pool is out of this world

Ưu điểm: We did not eat there

Khuyết điểm: The pool was super crowded and we were unable to have any guests with us. We had traveled to see family members and was disappointed when they came to our hotel that they could not enter the pool area.

Ưu điểm: Beautiful hotel. One of the best and cleanest hotels I've ever been too!

Ưu điểm: Facilities and staff were great. Excellent value for a high end hotel.

Khuyết điểm: Nothing.. all was well done.

Ưu điểm: Close to highway and 6th Street

Khuyết điểm: Area had many questionable characters which felt uncomfortable walking around the hotel even during the daytime

Ưu điểm: Everything was great, property is in a nice location and staff was very kind. Brandon from the overnight valet made us feel welcomed and recommended good restaurants and things to do around the area. Thank you Brandon !

Ưu điểm: Staff.

Khuyết điểm: No baby pool. Kids options.

Ưu điểm: I loved the pool area!

Khuyết điểm: I wish the pool was open later.

Ưu điểm: The hotel is gorgeous! Beautiful details everywhere and lots of greenery. The rooftop pool was amazing, great drinks and snacks. Jess at the recrudescence was very helpful and courteous in resolving a billing issue for our business trip.

Khuyết điểm: Nothing! We had a great stay.

Ưu điểm: Location, room

Khuyết điểm: On several mornings we had to leave early (around 6:30). There was no coffee, and breakfast wasn't being served for another hour. I have never stayed at a hotel where coffee wasn't available even if breakfast wasn't served yet. There was no complimentary breakfast. Although the price for breakfast wasn't expensive, we were not able to use the money that we spent on breakfast because it wasn't ready by 6:30. On Saturday, when we got back to our room around 2, I noticed dried blood on the sheets. No one responded when we called the front desk. On Sunday, the maid service didn't stop by our room until well after 3. We had already gone out and we were coming back for a rest so we just had her give us towels. We had no idea that we would be forced to use your valet service which added over $120 to my bill. We were dissatisfied with the valet service as we had a wait a while for our vehicle on a couple of occasions.

Ưu điểm: Staff were helpful and very friendly.

Khuyết điểm: Pillows were too puffy.

Ưu điểm: Location to things happening downtown.

Khuyết điểm: I thought the pool was fine. She wanted a heated pool. Not a deal breaker

Ưu điểm: Staff was very friendly and accommodating. Location was perfect and room was very clean!

Khuyết điểm: Everything was perfect!

Ưu điểm: Location and friendly staff

Khuyết điểm: Parking is valet ONLY

Khuyết điểm: Fire alarm in middle of night. Manager didn't say anything to those waiting in lobby. Seemed to hide from everyone. Booked a King and got 2 Queens. Told no more Kings at checkin. Manager didn't talk to us, he hid and made front desk guy deal with us

Khuyết điểm: I am a light sleeper and would hear a garbage truck around 4 am.

Ưu điểm: Staff was super friendly! Bed was so comfy & location was perfect, we didn’t have to drive anywhere!

Ưu điểm: Hotel employee was amazing and her customer service was very professional and upbeat. I loved the safety and security features of the hotel.

Khuyết điểm: I didnt like that the valet was so high for nightly pricing, especially since i didnt have to use my car and walked to many of my destinations on 6th street.

Ưu điểm: Loved the staff and the breakfast was so good!

Khuyết điểm: The city has a homeless problem and some of them are frequently outside the hotel.

Ưu điểm: The staff,the convenience, the location.

Khuyết điểm: No microwave

Ưu điểm: Location

Khuyết điểm: Breakfast starts too late, weekdays and weekends. Coffee only available during breakfast, should be 24/7.

Ưu điểm: Restaurant was very nice!

Khuyết điểm: Bathroom small and door didn’t close well

Khuyết điểm: Parking is expensive at this hotel for those with a car.

Ưu điểm: Great location and clean

Khuyết điểm: Nothing

Ưu điểm: Great location, great views from the 29th floor. Good food at their ground floor restaurant.

Khuyết điểm: Air conditioning unit inside room was whistling all night, I guess that a bit of adjustments can be made to have it operate quietly.

Ưu điểm: Location was great, staff was very friendly and the rooms were very clean and cozy.

Khuyết điểm: Check in counter is on the 2nd floor which is also the Bar area, which made it hard to hear.

Ưu điểm: The bed and room were comfy. The hotel bar and food was exceptional. The convenience to 6th street was great. Perfect location.

Khuyết điểm: N/A

Ưu điểm: Great location. Great bar at hotel

Ưu điểm: Perfect location we loved our room

Ưu điểm: Super friendly staff and very clean

Khuyết điểm: Little pricey

Ưu điểm: Very nice staff

Ưu điểm: Everything was perfect.

Khuyết điểm: Valet could have not made us 30 minutes late to our mother's 80th birthday celebration party. I do understand they were overwhelmed but should have checked in with us because we're standing right next to them with our ticket in hand. Very visible. We thought they heard us ask again after we texted five minutes earlier.

Ưu điểm: Everything was great! Wonderful customer service, clean room and great view

Ưu điểm: I liked the location of the hotel, but I had a hard time finding where to go for dinner. The concierge was not at the desk when we started looking for dinner options and the reception desk only provided one suggestion for us. We waited for the concierge for 15 minutes while we researched locations on our own.

Khuyết điểm: When we checked into the hotel we were provided a room charge $200 more than the booking we had confirmed through your site. It took a manager and 20 minutes of waiting to get this cleared. We also had breakfast included per our reservation but the receptionist failed to mention this as well. The parking meter was also not working so we left without putting our room key in the slot because we didn't know how to make sure to exit without the parking charge confirmation. Another customer who was entering yelled out to us that the parking machine was not working and just to leave. When checking out we waited in line while several front desk employees were alone at their kiosk, and kept rudely telling us to "wait" (one actually put their hand up and waved us away) and when we finally were attended to, she answered the phone that rang because the policy is to "answer the phone first" over talking to the customer who is standing in front of them (but at least she was friendly as she said that to us). Your front desk receptionists need customer satisfaction training.

Ưu điểm: Great location attentive staff good housekeeping and front desk staff excellent

Khuyết điểm: Parking garage and elevators hot as hell

Ưu điểm: The location was perfect for our travel plans. We were interested in 6th Avenue and it was a stone's throw away.

Khuyết điểm: The parking wasn't included and cost a small fortune, we believe it should be included. The pool was not refreshing at all considering it was Summer. A cold shower was more refreshing.

Ưu điểm: The location was excellent.

Khuyết điểm: No everything was fine.

Ưu điểm: Close proximity to downtown Attractions.

Khuyết điểm: They did not pickup my room service ticket for breakfast and I had to call down stairs and my breakfast was late.

Ưu điểm: The atmosphere

Khuyết điểm: Nothing

Ưu điểm: We loved the bed and the Starbucks located in the hotel!

Khuyết điểm: The Valet prices

Ưu điểm: Beautiful hotel right next to the convention center. Rooms are very spacious.

Khuyết điểm: Check in was terrible. I was told that I was going to have to switch rooms the next day because the room they put me in was reserved for another guest even though they had me in the same room type as the rest of my stay. I asked if they could keep me in the room and they said no. The offered me a discount then the desk clerked talked to the manager and they decided to keep me in the same room for the duration of my stay. The desk clerk told me that he would no longer discount my night. He was extremely rude and had no customer service skills. He should not be working at a such a lovely hotel.

Ưu điểm: The kids loved being able to be almost on the top floor. Wished the pool stayed open later. All the shows we could rent. And the tv tell us personally welcome

Khuyết điểm: We went and stayed in Austin last min. But not know all the streets were barricaded so druggies could party. There were a ton of cops and ambulances. But more drug addicts and drunk people. I felt forced to pay for valet parking. Pool closed too early.

Khuyết điểm: I’ve been here for 3 days and my room service tray is still outside my door - this sums up the lack of service, cleanliness and over all care at Hilton Austin.

Ưu điểm: Good location.

Khuyết điểm: Very impersonal.