Bãi biển Sunny Khu nghỉ dưỡng

Ưu điểm: Everything was perfect!

Ưu điểm: Professional extremely Friendly staff, nice facilities, great food and entertainment.

Khuyết điểm: Not applicable

Ưu điểm: Great location. Easy to go everywhere. Free sunbeds and umbrellas at the beach.

Khuyết điểm: All inclusive drinks weren't good. They have much better included cocktails at other Iberostars. A bit too crowded during meal times. Need to improve Wi-Fi. It is good during the early hours, but horrible, or nonexistent at peak times.

Ưu điểm: central location, good and big room, delicious food, the sea is close, there is always space by the pools.

Khuyết điểm: weak internet, for me the water in the pool was a little bit cold.

Ưu điểm: Animation (Kids and adults), huge selection of a great food

Ưu điểm: Location, food was really great!

Khuyết điểm: weather

Ưu điểm: Its a great place for family with children.

Ưu điểm: We liked the private area on the beach and the free use of the sunbeds. We also though, given the large amount of guests in the hotel that the food was excellent.

Khuyết điểm: The hotel has way too many guests for the limited space it has in it's grounds to facilitate them There is one large swimming pool and two smaller ones, all of which were full of people until 6pm each night. Hence, we felt we had to spend all of our time on the beach. The entertainment in the evenings could have been better also. It really is just the Animation team dancing along to a backing track apart from one night which is a local folk dance group and an extraordinarily unfunny comedy night.

Ưu điểm: There were different kinds of restaurants( Italian, Spanish, Bulgarian...) there were free drinks at the beach and pools all the time. Every night there was a different show.

Khuyết điểm: The rooms were not clean enough and the free toiletries were very poor.

Ưu điểm: except for a mix up over our room the only fault I had was pools were cold but other than that absolutely brilliant

Khuyết điểm: pools a bit cold

Ưu điểm: Spacious room, center location

Khuyết điểm: The water park is open for short periods during the day

Ưu điểm: Great location, great meals, awesome sea view, private beach with bar...

Khuyết điểm: Both cleaners and restaurant staff are not speaking English at all (reception staff is excepted)

Ưu điểm: I felt safe leaving my car in the hotel parking lot and it was well organized!

Khuyết điểm: Almost everything is well organized at this hotel (parking, meals, bars, animation teams) but it has some minuses and here I'm referring to the fact that although there are banners that you are not allowed to reserve sunbeds by putting your towel and leaving, this was exactly what happened every single day so at 07.30 AM there were only a few sunbeds available...

Ưu điểm: Beach, pool and slides.

Khuyết điểm: The attitude of the personal was not ok. My goal was to spend a great weekend near the beach with my family and I ended up spending extra 100 BGN for parking 6 hours after check-out (with more than 20 free places in the parking area).

Ưu điểm: I booked the premium room I liked the service and the extra facilities that were included. The premium restaurant was very nice food and service. Staff is great very friendly and welcoming.

Khuyết điểm: We weren’t explain properly how to make reservations for the extra restaurants that are advertise. So we barely got in the Bulgarian restaurant but at least we did. So make sure you do so as soon as possible because it’s limited.

Ưu điểm: Great location, nice stuff, clean rooms (at least Premium), variety of food and beverages

Khuyết điểm: Pool open too short (09:00-18:00). Come on, during holidays when Sun is shining until 22:00 pool closed at 6PM ?! Internal aqua park opened for 4h per day is a joke

Ưu điểm: Hotel perfect location excellent service start very friendly , food could do with an upgrade , choice of restaurants but we're all booked out need to book s few days in advance

Khuyết điểm: Food

Ưu điểm: I've traveled with my family to that hotel. Location, food and beach are good. Kids likes pool and ice-cream))

Khuyết điểm: WiFi in the room was really poor. Beer isn't tasty

Ưu điểm: All food was great and abundant. Service was prompt and excellent.

Khuyết điểm: Better quality of all alcohol served on the property.

Ưu điểm: There were 2 things the family like: - small distance to the sea shore - kids liked the water playground

Khuyết điểm: There were more things we didn’t like: - we were charged extra for 2 kids ( manager decision ) yet bo oking said kids are free - comfort for all inclusive is not really 4 stars - elevator stops is not practical since it stops between floor 2-3, so you are forced to manage manually the kids trolley - drinks like wine, beer, cocktails it’s diluted, no quality feel. I tried all, even my friends we were with sensed the same - so don’t worry it’s quantity not quality, no chance to get dizzy. - food is diverse but meat and sea food is sometimes poorly cooked. Even the cook recognized they forget sometimes to change frying oil, when we complain on some pork fried meat. Also my friend got sick after eating fried squid.

Ưu điểm: The room is spacious and wonderful. The guests are pleasant and the staff polite and smiling

Khuyết điểm: The outing was terrible. We were three rooms and everyone said he took things from the minibar. There is no possibility for vegans at meals except for pasta and potatoes. I called in an extra bed in one of the rooms and we arrived, and we did not want to add a bed (paid of course)

Ưu điểm: Excellent hotel, great position

Khuyết điểm: Not very clean, the detail in the hygiene was very poor for Bulgaria

Ưu điểm: The room was large, clean, neat and spacious. The pool is large clean and really special. The staff was courteous. The dining room needs a bit of improvement (but it's already a matter of taste)

Khuyết điểm: Since Burgas is a more suitable location for families, I think there was no activity for children at the hotel and the hotel pool

Ưu điểm: The hotel is truly a 5 star hotel. A huge lobby and terrace. Large spacious rooms with a shower AND a bathtub. Pool bar staff are above and beyond. Special thanks to Daniella the receptionist for a warm welcome and helping us get our dream vacation. security at the hotel is top notch. After visiting more than 10 hotels in sunny beach alone, I can comfortably say that this is the beat hotel is sunny beach, hands down!

Khuyết điểm: Thin doors, you can hear everyone passing in the hallway.

Ưu điểm: Spa and pool outside

Ưu điểm: The hotel is a good location to get on the main strip and has its on shopping mall. The hotel is glamorous and attention to detail with decor and facilities. I enjoyed the package deal at the health spa included Turkish bath, reflexology, massage and Jacuzzi. The dining area and food was amazing.

Khuyết điểm: The workers at the hotel could smile a bit more and say excuse me instead of bumping into you with no apologies.

Ưu điểm: Pool layout, easy access to beach. Comfortable, bright rooms

Khuyết điểm: Some reception staff spoke very little english and it was difficult to make them understand our questions

Khuyết điểm: Night Staff unhelpful and sullen- check in was slow and not pleasant

Ưu điểm: a couple in a honeymoon. Clean rooms, staff were kind, excellent location. When we arrived, wine with some fruits were waiting for us with a nice message. It definitely made the start of our vacation great! Really recommended!

Khuyết điểm: If you come late to the main pool you might find yourself without chairs, although you can take it from the other pools. The pillow was not comfortable for my wife, she said they were "too hard", but we didn't complain to the staff, maybe they could bring us other pillow.

Ưu điểm: One good staff member.

Khuyết điểm: Rude staff. Horrible service. No internet. Smelly toilets. Lobby of E block is smelly. Lost staff.

Ưu điểm: Food is ok, staff is very friendly.

Khuyết điểm: Hotel is not 4 stars, maximum 3 stars. Quality of drinks is not good. The rooms are small, the beds not so confortable.

Ưu điểm: Everything was perfect. Services, food and overall design.

Ưu điểm: The cleanliness and staff.

Khuyết điểm: We liked everything.

Ưu điểm: The location of the hotel is good. Filip the receptionist helped us with rooms away from the street noise, which was perfect. They have also an entertainment team, and you can have fun with them. Hotel is close to the beach, and if you do not want to pay for a chez long there is also space right on the sand. Towels were changed daily and toilet paper also added (I mentioned it because I've been to 4 stars that didn't do so). Good wifi signal.

Khuyết điểm: For a 4 stars hotel I might have set my expectations higher regarding the food based on previous experiences in Bulgary and I was a bit dissapointed. Anyhow, you can always find something to eat and definitely didn't starved. If you're not a picky person then you'll be happy.

Ưu điểm: Location near the beach and the nightlife. Staff were lovely. Entertainment great.

Khuyết điểm: Limited drinks .. we were a party of 16 and were expected to get 2 drinks at a time !

Ưu điểm: The staff is very friendly, the room was pretty big for our needs (2 adults and a 5 y.o. child). Food was resonable (4-5 days and you'll try all). The pool is really handy if you have a child who wants to take a bath and the weather doesn't allow you to take it in the sea.

Khuyết điểm: If you want a luxuryous place, Mercury is not for you. The 4 stars aren't deserved for real. Food is pretty common, drinks are cheap and if you need new towels (for example) you have to book another trip, as in 5 days they are not changed. Anyway, I don't want to be mean, if you want to pay 500 Euro and to have decent meals and a big room to sit in this is the place to stay!

Ưu điểm: The reception staff very polite and courteous.

Khuyết điểm: We arrived at the Mercury hotel at 0115hrs to be greeted by a happy and jovial receptionist who allocated our room and explained about the hotel. We found our abode and what hit us immediately on opening the door was the foist y smell which was there every subsequent day. We had a double bed with two pillows each and a sheet covering the mattress the two single duvets were in the wardrobe and the covers were under our pillows so we had to make the bed at 0130hrs in the morning not a good start. We awoke that morning and I went for a shower which was over an high bath and no shower curtain so naturally the floor was covered in water on completion ,now we are no spring chickens, was a bit hazardous to climb out of the bath onto a slippery floor . Having survived that ordeal we meandered to the restaurant , now this is a four star hotel and we were all inclusive ,maybe I expect too much but the tables were not set there was never any fried eggs ,bacon the toaster could not turn your bread brown , once or twice no beans the scrambled egg looked disgusting the supposed sausages were all shapes and sizes , overall not worth going in. The lunch and evening meals were no better , one day I told one of the waiters that the tomato soup was freezing cold to be told it was supposed to be like that . One good thing about this hotel were the drinks at the bar when you could get served as she kept disappearing and she could not understand English. When we were leaving we completed a question aire and the last question was -Would you stay here again? DEFINITELY NOT

Ưu điểm: The hotel is in a great location, situated very close to the main strip. I liked the general feel of the place, clean and roomy. The staff were a mixed bag, some friendly and inviting, others rude and intransigent. Reception staff were great and happy to help any way they could, some of the serving staff were just plain rude with a couldn't care less attitude (one of them was the general manager!). I wonder why he went into the hospitality business.

Khuyết điểm: The room was tired with decor dating back 25 years. The bathroom was disgusting. With no shower curtain, the water went everywhere, from toilet paper to the towel hanging up on the opposite end of the room. The sealant around the bath looked like it had been done by a 10 year old and decidedly mouldy. Someone came to provide extra towels on the 3rd day but room was not cleaned the entire time we were there. The TV was from the 80's and the cassette player no later. It hurt to look at them! Dining was an interesting experience. As an all inclusive you expect the standard not to be too high but it wasn't the quality that was the problem. It was just poorly cooked/flavoured. There were theme days but the it was a token gesture only, Italian night provided pizza but not much else different to the other days. I wouldn't have minded but the pizza went within the first 15 minutes and head cook's response to request for more was "it was there earlier". He really didn't give a damn. There was supposed to be entertainment laid on throughout the day but mostly consisted of playing darts...sometimes! The show in the evening was good but it was only on the one evening and nothing the other nights. One special mention....The bar tender was miserable and rude, not sure why he is still working there. Overall the staff (except reception) and poor dining left me feeling like I needed a holiday...away from this place.

Ưu điểm: The property was very clean, staff were very polite and helpful. Location is also close to centre.

Ưu điểm: The bartender was really nice. Bed was comfortable, but pillows not.

Khuyết điểm: The water from toilet was running into bathroom from pipe. Air conditioning was not working. Same food for breakfast. The outside benches are really uncomfortable because they made from wood with holes. There is only was electricity put to charge the phone and they are not close to the bed. according nowadays it is really needful. The room wasn't ready to take us.

Ưu điểm: very good value for money, good location, a lot of tasty food, nice and friendly staff, clean rooms, nice and clean pool

Khuyết điểm: staff doesnt speak english very well, not filling the shampoo and shower

Ưu điểm: The weather were nice and beds comfy just slept there really as with private function very unwelcoming .

Khuyết điểm: Had function on there for all inclusive guest made to sit outside to eat and drink tea which was already cold .. with cats roaming around as eating and insects . Then location is pretty out to most other hotels 10 min walk minimum to get somewhere , staff dont understand English. Also no drinks not even 1 diet option... or sweeteners provided ( if diabetic ) had to but my own

Ưu điểm: Ice cold air conditioning. Receptionist ( she was ever so friendly, understanding, compassionate and her English speaking was faultless unlike the restaurant staff) thankyou.

Khuyết điểm: Firstly, thank you to the ever so friendly and helpful receptionist, she was fantastic and should in my opinion be the manager. Unfortunately I have nothing else good to say, restaurant staff, rude obnoxious and unwilling to accommodate, inexperienced and when annoyed they shout at each other and slam doors in front of customers. There is no pool bar despite being advertised as having one. Very very poor selection of drinks and only one bar. Restaurant only big enough to accommodate about a fifth of the hotel, however still welcome non residents to eat there. 80 rooms plus apartments over the road and only 36 beds around the pool......... good luck. I am very open minded and paying 3 star prices I do not expect 5 star, however I would not give this hotel 2 stars as it is lacking basic facilities.

Ưu điểm: the location of the hotel is good. Value of the money is more than expected , not much option for food but those which they offer is really good one for the money that we paid. also everyday there are different foods . there is a pool , its not a big one , but enough for little time. The guy in the bar named Mumun , he makes very good company. He speaks Bulgarian,Turkish,Russian also English.... also reception ppl are good-homored... Definetly suggested!

Ưu điểm: Dinner and lunch was nice

Khuyết điểm: Breakfast was horrible, long walk to the strip, shower and curtains broken

Ưu điểm: Lunch & dinner.

Khuyết điểm: Everything was so bad here. The worst was the cleaner, largely built with streaked blonde hair who brought more toiletries up to our room. She treat us in the most disgusting manner I've ever encountered. Practically growled something in Bulgarian to us. Her face made every effort to show us pure disgust. We did nothing but ask for more shower gel, shampoo & toilet paper. The toiletries are very minimul & small. There are never enough to last & the only thing they put in your room every day is 1 toilet roll of cheap poor quality so it doesn't last two people at all. The breakfast was hot dog's, scrambled egg that was slimy & cold. Pasta, sweetcorn. Who has pasta & sweetcorn in the morning. The lunch & dinner was good however but that's all that was good about this hotel. The clientele are not what u want as alot of young groups of boys come here to get drunk. The barman loves to not stop when he asks u 'Say when' as he's pouring the spirit into a cup. Crazy! We had a bunch of young lads next door to us. They were so noisy right up to 3am. All the rooms are not soundproof. There's no lifeguard on duty ever & there was an incident where a you g boy almost drown. His father had to dive in to scoop him out. It was awful. Don't have the red wine. It's disgusting & doesn't taste like wine at all. There's no hairdryer in the room & not enough sockets. Honestly u better think twice about coming here.

Ưu điểm: The only plus about this hotel is the bartender- we never caught his name, but he is absolutely lovely and always ready to pour some shots!

Khuyết điểm: The whole place is awful. We got infested by ants, literally in the hundreds, in our room so had to be moved. They got into my clothes, suitcase, the towels, chairs, and they bit. I wasn't expecting English food before I say this- the food was disgusting. I'm not a picky eater and have been on many party holidays before, but my god, the food was literally covered in droplets of oil, was so greasy, and there were 5 options available, so don't trust the photos. One choice of fruit (a peaach is what you're going to get), one meat/cheese and bit of salad, nothing like the photos. Boyfriend kept catching himself in the pool, it is actually really dangerous. So so so many tiles have come off, a kid was diving in the pool and collecting them and in 10 mins had a pile of them... pool is also filthy. No music at all or any sort of entertainment, no lifeguard either. Bad location- to be fair, it's only 7 min walk to the beach, but to get to the centre it's probably about a 25 minute walk, and to me I felt like it was a really dodgy area at night. Staff- its ok that the staff don't really speak English, we're not in England so it's expected. However, the reception staff were quite rude on many occasion. In addition, we tried to file a written complaint but they literally didn't understand what we were trying to do so we missed a load of our last day in our new hotel that we had moved to.

Ưu điểm: Very good price for what you get. Friendly staff, good meals, very comfy bed

Khuyết điểm: Cleaning could be a bit more efficient

Ưu điểm: Very nice place,clean and comfortable. Staff very friendly,helpful and attentive.