Khách sạn ở Bãi biển Sunny

Ưu điểm: Great place, worth every penny ! Best choice in Sunny Beach

Khuyết điểm: Don’t expect anything special about the food, is good, fresh and diverse, but looks similar to self service like. Still good to keep the location top choice.

Ưu điểm: Buffet breakfast and dinner

Khuyết điểm: Some complimentary coffee tea water in room would have been most welcome

Ưu điểm: Loved the large pool, cocktails at the pool bar. Spotless hotel and pool area, very lovely staff.

Ưu điểm: The property was good quality hotel compared with the area and the entertainment staff were excellent

Khuyết điểm: For the rating of the hotel the reception staff were limited in there ability to help even about details for the site So you need to find out your self and the hotel is not aimed at English tourist in general only 15%

Ưu điểm: nice location

Khuyết điểm: very bad service

Ưu điểm: Everything was excellent!

Ưu điểm: Location was perfect, near the beach. We liked the courtyard with the two large pools. Food was good, both at breakfast and dinner.

Khuyết điểm: Staff was friendly, but at times unable to understand english and thus help us. We didn't like the fact that the hotel allows the guests to “reserve” the sun beds by putting their towels on and returning hours later.

Ưu điểm: Location, food and restaurant service.

Khuyết điểm: No designated smoking areas, people smoke everywhere including pool area and public bathrooms at the resort, balcony. Not good to stay for family with small kids and have them be expose to nicotine. Reception not very helpful. I asked to have wake up call in the morning, but did not received. Is good that I also set up alarm on my phone and did not miss my flight.

Ưu điểm: We were for the third or fourth time at DIT Majestic in the last ten years. Food was always great and in more than enough choice, covering all tastes and food restrictions. As a plus we saw that two non-alcoholic drinks are now served on the house (Pepsi, Seven Up,, water) when in the past all drinks had to be payed. All alcoholic drinks have to be paid, as well as some soft drinks like Nestea, Very nice beach - wide, nice sand. Water sports available - skijet, parasail, etc. Excellent facilities for small children, like always.

Khuyết điểm: The hotel was so busy that waiters were not able to renew the table napkins & cutlery. You either had to wait/call one or do it yourself. Wireless in the room was always disconnecting despite the fact we had an access point right in front of our room. The hotel is getting old and that is visible especially in the rooms - floor & bathroom tiles moving, objects getting old in the bathroom sink, shower cabin, etc. The evening entertainment is rather poor compared to other hotels (RIU for instance). Used to be better in the past. The price is slowly but surely going up while the hotel age should push it a bit down. There are two new RIU hotels (4 & 5 stars, unfortunately with a very low quality beach) that look better, but are huge and seem crowded.

Ưu điểm: Great facilities, very clean and well run for a big hotel. Very good location at the quieter end of Sunny Beach. Good entertainment if you wanted it. It was great for families.

Khuyết điểm: Only small points but It would have been good to have hotel sun beds on the beach for hotel guests as seen for a number of other hotels. We were allocated the 2nd dinner sitting which was fine but didn’t know-in advance there was a choice

Ưu điểm: It is an excellent place to relax and enjoy the summer vacation. The service is outstanding with high attention to the details and customers needs. The swimming pool is very nice. The park is outstanding for nice walks besides the green grass and under the natural shadows of the trees. An excellent location too, as it is next to the beach. The food is delicious and has high variety for every taste. A remarkable place for vacation!

Khuyết điểm: The guests “reserve” the sun beds next to the swimming pool, and even while they don’t use them, their towels stay there alone. During this time other people cannot stay at the swimming pool. Perhaps some rules should be applied, which would increase the guests satisfaction.

Ưu điểm: Very nice hotel, clean and cozy rooms, the food was fresh and very good, the beverages were ok like taste but there is not really the best quality (no fresh on ultra all inclusive). The restaurant's staff was very attentive and careful to keep everything clean and in order.

Khuyết điểm: For a 5 stars hotel the free sunbeds should not be an issue, but unfortunately if you arrive at 10 a.m. you do not find any availability on the beach.

Ưu điểm: Nice friendly bartenders

Khuyết điểm: Low quality food, restaurant a la carte is a joke

Ưu điểm: Great hotel, great staff, great stay!!! It was the 7th stay in this hotel and we highly recommend it for a 100% beautiful and unforgetable holiday! Go there and enjoy the ultra all inclusive offer of Helena Park Hotel!!! :-)

Khuyết điểm: Everything was excellent, no negative aspects or comments.

Ưu điểm: Architecture, interior design, amenities, beach.

Khuyết điểm: - I found it irritating that most of the waiters/bartenders almost panicked every time I addressed them in Bulgarian. Although this isn't their native language, the hotel is in Bulgaria and its theme is traditional Bulgarian culture, so it is absurd that they were not able to make simple conversation in Bulgarian (but have bothered to learn to do it in let's say German). - No one from the bar staff could tell me where I can buy decent coffee.

Ưu điểm: Very nice resort, exelent spa center, friendly staff. Exelent facilities, very good cleanliness and comfort!!!

Ưu điểm: Free parking with closed gates was the only thing i didn't had to worry.

Khuyết điểm: Not the 5 star ultra all inclusive you would expect! I'm sorry i didn't paid more attention to the low rating reviews, are very true, unfurtunantley i had do discover that by travelling hundreads of kilometerse with my one year old baby. 1Most of the things are old and dirty ( doors, restaurant furniture, baby chairs, you name it) they at least must repaint if not changing it. 2Coffe is only instant, really? I asked at the lobby bar where is the very good coffee they were reviewed on booking.com and the bartenderd answered " very good coffee is 3 leva". Nice answear ha? 3LOUNGE CHAIRS AND UMBRELLA costs is 24 LEVA, the so called package price included ones that are hundreads meters away from the hotel and only if you get there early, so is obiovus they make you pay for the ones they have in front of the hotel. 4 The beach bar is CASH ONLY. Nothing included, CASH ONLY!!! You can't even put the tab on your room!!! 5 THE STANDARD DOUBLE ROOM IS NEXT TO A VERY BUSY STREET, but you find this ONLY when you get here! They haven't mentioned this on booking or on their website, If you want an upgrade (and you will) for a park view you pay extra for us was about 70 Euro extra (for 5 days) . 6 For the ultra all inclusive drinks (the good import ones, you pay extra).Where is the ultra all? 7 The only program for children was a mini disco, with one dancer that carried with him a speaker to put music on. For adults every show, every night, was by cash only! 8 At the restaurnat you have to choose when to eat for the entire stay, you can eat from 18 to 19:30 or from 20 to 21:30, so you better know when you are hungry and you will have designated the same table every night for the whole stay, so choose wisly, if it rains and you are not covered you will eat in the rain. 9 The high rating is given by people that like to say they went to a 5 star hotel, but i staied at less stars for much more services in BG. 10 Snakes in the park river!?

Ưu điểm: Food was good and very fresh. The variety of food was limited, but this was not really a downside, as things they offered were of quality.

Khuyết điểm: Room smelled strongly about rose fragrance, that they used everywhere in hotel.

Ưu điểm: Great resort. All was great. Food was really good. Staff really friendly and helpful.

Khuyết điểm: Beach bar, for a simple drink (which you pay) you wait like 10 minutes just that somebody notice you. Sunbeds, not enough free ones, is little bit disappointing to "have it included" and real life not. I will prefer to pay more in the room price and have the beach sunbeds and beach bar drinks free.

Ưu điểm: Everything Is perfect, the food is excellent, the animation team is excellent , absolutely great hotel and great facilities , I’ll definitely come back here.

Ưu điểm: Animation team, The hotel was extended with a new wing (new building) and new pool.

Khuyết điểm: The water from the old pools was to cold for my taste. In the new pool the water was ok,

Ưu điểm: Overall a really nice hotel. Very clean. Helpful staff. Coffee machine outside hotel room. Provides beach towels

Khuyết điểm: Our only complaints would be food and alcohol. Food was much the same each day. We ended up spending money on beer each day as itwas so watered down at the hotel. Indoor pool was too cold for the babies.

Ưu điểm: It was better than expected! Excelent food for every taste, good facilities, nice staff, the room was very big and clean.

Khuyết điểm: On one day there weren't enough sunbeds on the beach.

Khuyết điểm: The room was in the C building, the windows were badly build (I was able to hear all noises from outside - some of them bothered my child). No wireless connection available in the room (signal was to poor)

Ưu điểm: all the resort means it was as expected

Khuyết điểm: we didn't liked the fact that the cleaning lady was not cleaning the floor ... it was not cleaned when we arrived , and not entire stay of 7 days...

Ưu điểm: The room very big and the food was excellent.

Khuyết điểm: The hotel is not beachfront, but is close to the beach, you need to cross a road and the beach walk

Ưu điểm: Food was good, you have different choices, from bulgarian, italian and spanish menu types, Close to the hotel private beach,

Khuyết điểm: The sweeties were not so good. Drinks are bulgarian low cost and bad, beer has no alcohol :) The noise from outside the room, there was no difference if you close or not the balcony door.

Ưu điểm: Very high quality food and drinks

Khuyết điểm: Very low level internet

Ưu điểm: Location - in the middle of sunny beach; nice private beach, nice pools - everything you need you have: supermarkets, medical care, pharmacy, small stores, ice cream Room - very large >35 mp, space to place our stuff, balcony; towels and cleaning every day Breakfast - you have all type of food: eggs in 4-5 type of cooking, salads, milk and cereals, butter and honey and gem Lunch - in the 3 restaurants italian, spanish and bulgarian we have found all type of food, more than we needed or expected: fish, sea food, pork, chicken, lamb, rabbit, salads, pasta, cooked second course, pizza, kids menu, fruits, deserts, ice cream Dinner - congratulation, above expectation - also indian in some days Snack: pizza, german and burgers all day, plus other snack Drinks: open all day in resort 10 - 00.00 and from 10-16.30 on the beach 2 open places for kids playground and 1 inside All inclusive on good standard - great job to team Iberostar to make our stay a good one I recommend this place

Khuyết điểm: Coffee - from bar ok, from machines not that good On the beach no cocktails but water, beer, snacks - only inside resort we had cocktails Cold water in children pool Beer, Wine and cocktails - 6 from 10 points - for all inclusive package was enough

Ưu điểm: They give us an apartment. So they were very receptive on our needs!! They improved since last year.

Ưu điểm: Strongly recomend this hotel. Everything was great. High quality for its price. Very good place for a family vacation.

Ưu điểm: Everything was great, the hotel, the room, the pools, the food- great variety, the location, the staff, everything was clean, very peaceful, well organized.

Khuyết điểm: There is nothing that we didn't like.

Ưu điểm: All in all everything was good. The staff was friendly, the room was clean the atmosphere was peaceful. The animators were very involved, and they created an entertained atmosphere!

Ưu điểm: Room was quite large. Thanks.

Khuyết điểm: Location is 2.5km away from center. But walking path was quite funny, so np at all.

Ưu điểm: The animation was fantastic! The personnel was kind and solution oriented.

Khuyết điểm: The food was repetitive.

Ưu điểm: Everything was perfect: room, internet, pools, food, parking space, stuff, animation team...really everything. Glad we come here :)

Khuyết điểm: Nothing we didn’t like.

Ưu điểm: Everything.All inclusive not really for us (first time at all inclusive)but this is not hotel fault.Huge room,professional staff,very good food,quiet when you need it and free secure parking.Thank you for a lovely week at your establishment.

Khuyết điểm: All above our expectations.

Ưu điểm: I was hesitant about Bulgaria, but was pleasantly surprised. The food was excellent, the hotel clean and the entertainment very good. The temperature was just right, not humid but hot and a slight breeze The beach was close and kept in an immaculate condition. The bedroom was cleaned daily and towels sheets changed frequently. The staff were so helpful as I was unable to use the post office travel money card. The staff sorted it out and were so supportive as it was a bit stressful. My only complaint is that we didn't have a kettle in our room and so missed an early morning cup of tea.

Khuyết điểm: Not having a cup of tea available in room!

Ưu điểm: Everything was perfect. Friendly animators and staff. Clean rooms, everyday cleaning. Nice food, everyone will find something for himself. Perfect located. Not in the noisy city side. Close to the beach.

Ưu điểm: 1. The food was great, quite delicious. The fruits were also abundant and high-quality. 2. There are good facilities for small kids and big kids: water slides, the pools, outdoor play-ground and an indoor but luminous room for kids. I would say that kids at any age have something to do there. It also has many trees and places to sit and watch the kids. 3. The room was very clean. Also the bathroom. 4. I had two dinners at the Asian and Bulgarian restaurants. I enjoyed both but the Asian one really stood out. 5. The hotel beach is quite nice: you have free sun-beds, the sand is beautiful and the water is nice.

Khuyết điểm: 1. While the animation team seemed great I didn't understand why the show is between 9.30 pm until approximately 11 pm. And rather loud. Maybe make sure you don't have a room with windows to that area. 2. The pool area was not really clean, probably from all the worn slippers. 3. I try to eat healthy so I didn't appreciate the lower quality soda from the bar(s). But I did enjoy the water and the coffee :).

Ưu điểm: Good food with many choices available through most of the day. Water park is nice, very nice beach. Rooms are very big (but little bit old).

Khuyết điểm: Cleaning service is very poor, you need to chase cleaners for soap, toilet paper and fresh towels. Garbage bins wasn't emptied.

Ưu điểm: Food and hotel itself were lovely. Location great too - right on the beach and for the strip of bars and night life. Restaurants were lovely especially the Premium Restaurant - never had to wait to be seated.

Khuyết điểm: Staff were ok but didn't go out of their way to help unless prompted. The hotel prided itself on being only one of a few hotels that had an all inclusive beach bar but actually in fact it only had beer or soft drinks - nothing else so you had to keep going back to the main pool bar if you were on the beach. No milk, tea or sugar in room all week so bought our own stock and cups not cleaned properly in room.

Ưu điểm: Very clean hotel, Recommended for family with children.Block D rooms are preferred, , the hotel is in the middle of Sunny beach region with a lot of attractions for all the family around it

Khuyết điểm: The hot water pressure in our room (floor 4, block D) was very weak

Ưu điểm: The location is great, you have free, paid parking. Pool was ok.

Khuyết điểm: Overall, the stay was mediocre and DEFINITELY NOT a 4 star hotel. The hotel lets you book a 3 person room even if you are looking for 2 adults and 2 children ( one under 1 year - so it doesn't need a bed ) BUT, when you arrive, you will be charged for the infant as if you wanted to cheat them... I considered that allowing us to book means infants are welcomed for free. After all, at under 1, they do not really eat their food, do they? The hotel itself had a nice entrance but then, the rooms and hallways, the beverages were not 4 stars category. It says in the description that you have 3 additional restaurants BUT guess what: if you stay for less than 3 days, you cannot make a reservation. Also, the reservations are not made for the same day, but days in advance. On Tuesday, for example, they only had free spots for Saturday... In the evenings, looking through the open doors of that restaurants we could see only a very few people. So, they only say you can book it, but in fact you cannot. Another disturbing fact was that the animation was very loud. It ended just after 23:00 but since they offered us a room looking towards the pool and also the same place where the animation was held and with 2 kids that go to sleep usually around 21:00... it really was a challenge. Conclusion: I will not return to this 2, maybe 3 stars hotel. In total, I paid for an apartment, and got one room, loud music in the night, good food but in only 1 restaurant, not 4.

Ưu điểm: perfect for families with children, great location next to the beach and the boardwalk

Khuyết điểm: some small details in room maintenance, nothing that really disturb our staying

Ưu điểm: Food, location, staff. I really enjoyed it.

Khuyết điểm: Our room was actually a 3 stars room even though the hotel is advertised as 4. You get the premium, 4 stars room by paying extra.

Ưu điểm: The food was good and not very salty, they have kids menu and lots of fruits. The cakes and cookies were amaizing. The location of the hotel was very good. The staff was very helpful - we reserved a room with double bed but when we got there there were twin beds and because the hotel was full they brought us a big matress and united the beds.

Khuyết điểm: Our room was near the amfitheatre and every night was a show between 21:30 and 22:30 and the music was very loud ( we have a 1 year old). The water in the pool was ice cold. The beachbar was a joke: they only had water and beer- no coffee, no juice. Not much entertaiment for kids - they had every afternoon a maini disco but it was the same music and the same dance every time. It couldn't hurt to have variety ( a clown, baloons, face painting..) The coffee was horrible.

Ưu điểm: It is a hotel with 5 restaurants, swimming pools and kids water place. Has a beach bar which is a big plus. Also free sunbeds and umbrellas on the beach. Food is ok. We liked it

Khuyết điểm: -

Ưu điểm: The animators did a wonderfull job with many programs for kids.

Khuyết điểm: Altough i paid for a sea view room, I reveived a room with a lateral sea view, with a building in front, so no sea view at all. The public baths from the hotel were not that clean. The cards used to acces the room were demagnitised very often, and i had to go often at the checkin desk to reinstall them. Unlike other hotels, kids had to pay, even 2 years old, even though they said that all the kids are welcome and no extra bed for them.

Ưu điểm: Sea is fairly close. Few shops are nearby. Various selection of breakfast, 8 different types if I remember correctly.

Khuyết điểm: Be prepared to walk up the hill as hotel is located right at the top. It's not an easy job when you a bit tired after long walk at the seaside.

Ưu điểm: Wonderful and friendly. Security gate. Peaceful.

Khuyết điểm: Top of a hill.

Ưu điểm: Breakfast is breakfast (quite varied, but it depends on the chef's disposition, sometimes as expected, sometimes less)! The courtesy of the staff and the owner has compensates this happen. Location for those who want quiet.

Ưu điểm: Hotel is at the northernmost tip of Sunny Beach, close to woodland and is therefore quiet at night. Relatively small family hotel; staff in particular Tanya helpful and attentive.

Khuyết điểm: Hotel corresponds to Bulgarian 3 stars meaning towels and sheets are only changed every few days. People expecting Western European 3 stars may be disappointed.

Ưu điểm: good meals, good accommodation and services, very nice pool.

Khuyết điểm: The bed make some noise...maybe can be replaced or repaired. No music and animation on the pool...surprisingly .Only in two nights they provide short animations program- one for kids with a clown and balloons..and one with traditional music and dance. The distance from the beach is not 200 m...takes 10 min to reach the beach..and you can stay only on free zone or to pay for sunbeds.

Ưu điểm: It was very cheep. Good location, very close to shops, restourants, supermarkets, beach is just 5minutes walking from the hotel. Staff was friendly. Pool area was amazing. Very quiet, perfect for couples with kids and people who likes quietness.

Khuyết điểm: We had breakfast included and I think we did a right choice, that we didnt take all inclusive, as the food is quiet bad, not very good selection for breakfast, food didn't look very fresh sometimes coffe was undrinkable. But again the price what we where paying for the hotel was very cheep so I guess we can't expect that everything would be perfect.

Ưu điểm: Location is good and food was quite okay.

Khuyết điểm: AC was really poor in our 8 floor room, block C. Luckily we could change room and everything was fine after that. Pools were open only from 9 to 18.

Ưu điểm: Only the kids aqua pool is okay to stay there...

Khuyết điểm: unhappy staff with angry faces all time, no cleaning of pools area all day and there is no place to make any attraction at garden too small pool...

Ưu điểm: The pool is amazing, the water slides were the jewel for the kids.

Khuyết điểm: The staff are not very welcoming, every question got answered with a semi angry face.

Ưu điểm: Location only

Khuyết điểm: No any service in the room even key they dont give another one To get iron you have to pay ! To park the car you have to pay ! No even operator for the room phone

Ưu điểm: Location and pool complex

Khuyết điểm: The service of the staff - poor. I brought up the problems in front of them and they just reacted like they didn't care. Only after several times did they let me talk to a manager who was difficult to talk to and that didn't help either. We did not fix the problems in the room and there were many. Bad smell of sewage from one of the toilets. After the shower water did not drop in the sewer. The air conditioner in the rooms wasn't strong enough. When I checked myself I saw that the filter had not been cleaned for a good few years, the dust layer that was there was huge. In addition, there is no kettle in the room and for ironing and safe have to pay, simply delusional. I booked 4 rooms and all the problems were repeated in all rooms.

Ưu điểm: All ! The pool for kids is amaizing

Khuyết điểm: One elevator to the building .. No bath

Ưu điểm: the hotel location is very good, close to the beach but not too close to the "big noise" and since we were with our kids its was perfect. the food was very good and tasty, it have few bars that opened until very late our and the dinning room that open 3 times a day in parallel to the snake bar that open until evening. the rooms are standard (and its good) and clean. the staff in the reception are not very nice and while the promise you almost everything you dont get anything.

Khuyết điểm: the reception team were not nice and their service and attitude weren't good.

Ưu điểm: Good staff and animation team, perfect food, nice aquapark, ability to get late check out with cheap price. Good paid kid room and free kids animation.

Khuyết điểm: Free wifi only in lobby. Paid wifi in the room is made with http redirect technology, which requires to provide password every time you want to use it (every time your phone screen is turned off). Pool is being closed too early for me (at 18:00).

Ưu điểm: Very good hotel, stuff is very kind,. The pool and the water slides were excellent, the children. Couldn't stop sliding. Very good food as well

Ưu điểm: Great place. Very kind staff.

Ưu điểm: The hotel building is modern and nice. Location is great. Spacious balcony is very good for relaxation. Free Wi-Fi signal strength also was good, no complains

Khuyết điểm: Not well cleaned kitchen items and surfaces on arrival, old dust on the fridge door, electric kettle with a calcium scale inside,cheap thin casserole pan had a destroyed metal coating. Ants on the sofa. Also didn't like to have a chest of drawers over my head in bedroom .

Ưu điểm: Everything. I traveled with my 2 year old and she loved the onsite play area and play park . Even though the pool was cool for her she enjoyed it once she was in and actually started learning to swim.

Khuyết điểm: The pool was very cold but this was also a highlight as the weather was really hot. I found that one of the guys that worked in onsite restaurant was rude , I can't recall his name .

Ưu điểm: Spa, friendly staff, restaurant, apartment, location. Sauna and steam room great, value for money on the treatments.

Khuyết điểm: More vegan options in the restaurant would have been great. Only one vegan option on the menu. Only risotto on the menu.

Ưu điểm: The rest of the apartment was very clean and well equiped.

Khuyết điểm: The kitchen including the kitchenware was not cleaned properly. The bed was squeaking. The table on a balcony could be replaced with a bigger one.

Ưu điểm: Good facilities Rich breakfast Spa - Hamam treatment wad outstanding

Khuyết điểm: Room floor was not cleaned Fitness center - running treadmill was out of order

Ưu điểm: 1. location was very good, even it was not beachfront 2. quiet place 3. parking ( even if it was not for free ) 4. good food at the restaurant.

Khuyết điểm: 1. Breakfast was ok but i asked for an omelet and i was billed separately from the breakfast. 2. The playground was a little bit to old and not maintain as it should be. was not safe for small kids; you could not close the door and the pool was very close. 3. The water in the pool was very cold. 4. The cleaning staff could do better ( under the beds, dust, balcony, etc)

Ưu điểm: E excelent hotel and staff.

Ưu điểm: Superb 5 star facilities and overall atmosphere from arrival to departure- Galeon is probably the best example of how hospitality should be delivered & the way guests should be looked after in Sunny Beach- well done to the entire team & can’t wait for next visit.

Khuyết điểm: Staff, facilities and level of service was flawless

Ưu điểm: Nice view,kind staff,all was great

Khuyết điểm: Aditude of a waiter in a restaurant at hotel,very rude and he was looking that he was bored of evrything.

Ưu điểm: Room was spacious with a nice balcony. Very clean & comfortable Location great.

Khuyết điểm: An on site restaurant would have been nice but not a big problem as due to location only a stroll away from centre of Sunny Beach.

Ưu điểm: The management and staff are fantastic ,i would recommend staying here to anyone .

Ưu điểm: The Hotel is on the main street in Sunny Beach. Very comfortable. Quiet place. 10 min walk to the beach. Highly recommended.

Ưu điểm: Very good value for the money stayed extra nights the lady at the front desk really nice & always helpful cleaners came everyday Stayed on the 3rd floor & WiFi was brilliant 5x faster than my wifi back home also it’s free!!! Free air con fridge in room balcony plenty of wall sockets only a 5 to 10 minute walk maximum to the main party strip with restaurants shops & super markets on the way well

Ưu điểm: Had a 3 night stay. Brilliant Wi Fi and Air con. Very central and easy to find. Our second stay and will definitely stay again.

Khuyết điểm: Only fault the water in washbasin drained away very slowly.

Ưu điểm: staff always friendly always make you welcome

Ưu điểm: Very clean, staff is friendly, the parking is right in front of the hotel, the room was spacious.

Khuyết điểm: Wifi had bad signal.

Ưu điểm: The hotel is in a queit area of Sunny Beach

Khuyết điểm: Sometimes the wi-fi doesn't work or works poorly

Ưu điểm: All of it was excellent

Khuyết điểm: Liked all if it.

Ưu điểm: The hotel was lovely. Not too big. The pool was small but very clean and well kept. There were enough sunbeds. Although the pool was in the shade in the afternoon, you could easily pull your sunbed to the rear of the hotel that had sun until the evening. The hotel was well situated, far enough away from the noise and hustle and bustle but a nice, gentle stroll to the sea and all the excitement. The reception desk was manned 24 hours a day. The beds were comfy. My husband and I asked for an extra pillow each and these were provided without fuss. The TV had an excellent picture but only had the European news channels and a couple of music channels in English. However, the WIFI was so good that if you had a MAG box or such like, you could bring it and set it up to the TV. We'd never been to Bulgaria before and didn't know what to expect! My sons both said, "Mum, why have you booked Sunny Beach! It's a party capital!" So I was a bit worried! But it was fantastic! Something for everyone! And when we visited, the first week of September, there was a good mix of young, old, and very old! The sea was brilliant! Lovely walks on the promenade. Reliable bus service (Nessebar old town is a must. And 1.30 lev - 65p fare!) You can get a taxi boat for £5 to Nessebar. And the weather was HOT! Plenty of sunshine! We will definitely be back. To Sunny Beach and the Family Hotel Romantik!

Khuyết điểm: Nothing! All was brilliant!

Khuyết điểm: Basic but good value for money.

Ưu điểm: The room is nice

Khuyết điểm: The food is very poor quality and the same every day

Ưu điểm: -the manager, its a very nice man. if you have a need is very willing to help you -the food was good and tasty, but not so variate - pork and chicken every day, no fish! -they clean the rooms every day, but not change the sheets in 5 nights -we sleep well, they have good mattresses -there is oven and an electric cooktop in the kitchenette, but is not functionally, if you need, maybe have to ask the manager -free parking

Khuyết điểm: -the personal attitude, doest know to say "Hi" , "zdraveĭ", or something there. -some of the clients lets theirs towels on the sun-beds at the pool and keep occupied. -there is free internet, but is not working well in the rooms, better at the pool or restaurant -a little to far away from the beach, aprox 1 km

Ưu điểm: From what we sow he pool seemed to be very clean. The manager was very friendly and understanding and even that we had a non refoundable reservation he gave us the money back when we decided to leave earlier. He even tokd us that they can cook something different for us but we couldn t accept that, because the one that prepared the meals were not so skilled The breakfast was allright. The parking was free. Big rooms.

Khuyết điểm: We left the second day. Lunch and dinner were not good at all. It smelled bad, it tasted bad, products were unkocked. The soup was awfull. All the food had some local spice in it which was not pleasant at all. The room cleanning was poor, the walls had dead musquitos on them, i sow ants and other insects, i even took pictures of them. The shower is based on a boiler. If you forget to turn in on...you must wait until the water is heatting. The beach is pretty away, but we already knew that from other comments.

Khuyết điểm: There was no warm water in the apartment. The toilet was not working good... the bed separated every time in de middle. The staff in de restaurant was not friendly at all, food was not delicious and we had to wait for it more than 40-50 minutes (the things that we ordered were easy to cook)

Ưu điểm: The facilities Very large room (i've seen 3 rooms, all big) Kitchen, balcony, airco Clean pool

Khuyết điểm: It was visible clean but it not disinfected. In the first 2 days the food tasted weird, some wings were dried and all the food was cold. For the next two days the food was good. Last year the food was better and more

Ưu điểm: Owner was helpful throughout. Pool area is lovely and clean. Apartment was spacious.

Khuyết điểm: Food needs to be more varied each day and protected from flies also. Staff could be friendlier. A smile would be appreciated. Apartment was poorly stocked with the necessary utensils to actually use the hobs/oven. Can't cook without pots and pans, etc..

Khuyết điểm: Food - same food every day, no options for kids meals, not very offering in my opinion. Cleaning - not so much, not at all to be honest... Very very low cost hotel. Not going to visit again or recommend.

Ưu điểm: I liked the big rooms and the big balcony. Free parking. The area is very quiet.

Khuyết điểm: The sheets were not changed at all in 5 days and very superficial cleaning in the rooms. The food was almost the same every day. Very short program for each meal.

Ưu điểm: It is a great deal for the price. A bit far from the center. But still very good, nice pool, good food for the price.

Khuyết điểm: The staff could be a bit more polite maybe but its good overall.

Ưu điểm: The location was good.

Khuyết điểm: The room was really dirty. The curtains were covered with stains and everything was really old and looking quite bad!

Ưu điểm: Great balcony Good position to cacao beach

Khuyết điểm: No trowels changing policy Cold water in the pool

Ưu điểm: Great shower, larger than expected pool with a swim up pool bar Fab looking spa, very reasonable but ran out of time to try it We arrived at 5am & left at 2am but this was no problem at all as 24 hr reception - the staff were very helpful

Khuyết điểm: We didn't really need it but perhaps more kitchen items for those looking to utilise the self catering a bit more

Ưu điểm: Close to main beach clubs, Pollo Resort has became favorite place to stay when visiting Sunny Beach

Ưu điểm: Have to say spent 8 days at pollo resort and enjoyed every minute of it staff were so helpful and welcoming and apartments are spacious! What I particularly liked was that these apartments are in a great location as it center to sunny beach and Nesebar which is an amazing place well worth a visit little bus journey to and from everywhere and Cacao beach only 5 mins walk it’s great for families that want quietness at night as it’s not too near the strip of sunny beach. We really enjoyed our stay here and will definitely return thanks to all the staff for their service over the last 8 days :)

Ưu điểm: Cleaned every day, every 4th day new linen and towels. Everything was fine ;)

Ưu điểm: I liked the pool and the room, it was decent.

Khuyết điểm: The place was good and clean, not short of anything except the internet coverage.

Ưu điểm: Food was excellent, service, staff and quality and choice was first class.

Khuyết điểm: Nothing

Ưu điểm: We made our own breakfast. No breakfast provided. Self catering.

Khuyết điểm: Tv could be updated to digital. Only 2 English channels. Both news.

Ưu điểm: Room was fantastic. Really big living space. Huge balcony

Ưu điểm: The location was, as it said in the description 5 minutes away from the beach, 10 minutes walking distance from the shopping and games area. A really quiet place where you can have a reaxing vacation by the sea or by the pool. Every evening in the restaurant, the entertainment personnel organised games and fun stuff ( contests, live singer, dances). Each day, by the pool, they organised water activities like zumba or other fun games.

Khuyết điểm: The pool is closed every night for maintanance starting from 7pm to9 am. The old personnel doesn't really speak english, making it pretty difficult to comunicate.

Ưu điểm: The staff are great. Such a clean place, right next to the beach, close to town as well. The meals were always nice and varied.

Ưu điểm: The room was very clean and the clean up service was on time

Khuyết điểm: This is definitely not a 4* hotel, I would give it max 3*. Nobody there speaks English, so it quite hard to get any indication or ask for help. THERE WAS NO WIFI. It’s 2019, there’s WiFi everywhere but not at this hotel. I mean, the service was there but it’s 5 leva a day/device to use the WiFi. The safe box in the was also a paid service (5 leva a day) even if they include it in the facilities list. The food was not bad, not terrible, very few choices. The promote a Bulgarian and Italian night, but it is really just the same food you’ve had all week. All drinks are served in a 200ml glass and the bar is far form the cafeteria. If you’re thirsty during you’re meal, you’ll have to make several trips to the bar to get more water, because they won’t give a bigger glass. The location of the hotel is quite far from the main attractions (20-25) minutes walk. Overall, I was very disappointed with this place.

Ưu điểm: Diversified and delicious food in all inclusive. Drinks are usual like in another hotels in Bulgaria. Helpful stuff. Hotel is on the beach. Pets are alowed but will stay on the ground flor.

Khuyết điểm: Hotel parking was full and I parked on the another hotel's parking.

Ưu điểm: Food, clean rooms, good view.

Ưu điểm: This hotel is amazing and the staff cannot so enough for you, our holiday here has been fantastic, and we hope to stay in this hotel again. The cleaners are very trustworthy we left money out some times. It’s very close to all the action yet not close enough to be disturbed by the noise, the food has a variety of options for everyone, hotel itself is very clean. These staff work very very hard and should be very proud of themselves for its them that make this hotel brilliant. Thank you and see you soon ;)

Ưu điểm: Location

Khuyết điểm: Facilities They have but not used

Ưu điểm: Beautiful hotel, excellent beachfront and great food for an affordable price.

Khuyết điểm: The pool is too small

Ưu điểm: Good hotel in a good location and ideal for families and couples. Right on the beach

Khuyết điểm: Food was good but couldn of had more choices

Ưu điểm: cool

Ưu điểm: Nice view, beach front. Staff gave us a bottle of wine as it was our honeymoon.

Khuyết điểm: No double bed, two singles pushed together (not great for a honeymoon!) Restaurant was too busy, plates were taken away before finishing our last mouthful, not much drinks options for all inclusive and they were all served in a plastic cup. Dangerous gap where children could fall from a height. Most staff were not very friendly or helpful, there wasn't always someone in reception. On arrival we were not shown up to our room and shown what to do with the key card.

Ưu điểm: The hotel was right on the beach. Room was spacious, clean and comfortable. Excellent view of the sea from the balcony. The receptionist was very friendly and helpful.

Khuyết điểm: Quality of food could be better. For an all-inclusive hotel, the food and drinks were a bit disappointing. The restaurant was small and cramped. Most of the staff in the restaurant don't speak English and it was hard to speak with them. I also can't understand why they charge parking for such conditions.

Ưu điểm: Very clean end comfy

Khuyết điểm: All good

Ưu điểm: The room is spacious and wonderful. The guests are pleasant and the staff polite and smiling

Khuyết điểm: The outing was terrible. We were three rooms and everyone said he took things from the minibar. There is no possibility for vegans at meals except for pasta and potatoes. I called in an extra bed in one of the rooms and we arrived, and we did not want to add a bed (paid of course)

Ưu điểm: The location was good, lots of rstaurants arond, very close to the center. The pools are very nice

Khuyết điểm: The check in took 40 minths and the receptionist was very grumpy and not nice. during thoes 40 minths our childern lots patience and start playing and running, the receptionist scold my wife that they were bothering him to work. when we got the room, it was very dirty and my wife wash the floor. the room was clean for 3 days, only replace towles. not shampo or soup. not what you expectant for 5 star hotel after 3 days i went to spoke with the mannger, and she promised that the room will be clean, she even sent us a cake and fruts as a compensation. but in the 4 days they still didnt clean the room or fill the shmapo. not what you expectant for 5 star hotel.

Ưu điểm: Nothing

Khuyết điểm: Arrogant personnel

Ưu điểm: Staff at reception, poolbar very friendly and helpfull

Ưu điểm: The pool and the staff .

Khuyết điểm: Old towels , and old bathroom .

Khuyết điểm: Clean of the room

Ưu điểm: Location was great for teenagers who wanted to party more than families but it was right in the heart of Sunny Beach

Khuyết điểm: The pools were jammed every day so not a great place to relax

Ưu điểm: The hotel is a good location to get on the main strip and has its on shopping mall. The hotel is glamorous and attention to detail with decor and facilities. I enjoyed the package deal at the health spa included Turkish bath, reflexology, massage and Jacuzzi. The dining area and food was amazing.

Khuyết điểm: The workers at the hotel could smile a bit more and say excuse me instead of bumping into you with no apologies.

Ưu điểm: a couple in a honeymoon. Clean rooms, staff were kind, excellent location. When we arrived, wine with some fruits were waiting for us with a nice message. It definitely made the start of our vacation great! Really recommended!

Khuyết điểm: If you come late to the main pool you might find yourself without chairs, although you can take it from the other pools. The pillow was not comfortable for my wife, she said they were "too hard", but we didn't complain to the staff, maybe they could bring us other pillow.

Ưu điểm: One good staff member.

Khuyết điểm: Rude staff. Horrible service. No internet. Smelly toilets. Lobby of E block is smelly. Lost staff.

Ưu điểm: Exellent stuff and awesome location. I like so much.

Khuyết điểm: NOTHING:)

Ưu điểm: Perfect location, and because of of out of season, parking in front of the hotel was possible. Fantastic balcony. Big beds and a good shower.

Ưu điểm: Air con was great. Location was what we wanted,across the road from flower street.

Khuyết điểm: Balcony extremely small.

Ưu điểm: Good location. Good English breakfast.Clean rooms.

Ưu điểm: I liked their hospitality the most. Everything was perfect

Khuyết điểm: Only the internet could be better but it was ok

Ưu điểm: Food was great, women staff nice, Chris was very helpful, rooms adequate for price great location for buses, shops restaurants .Reception staff were always helpful & smiling.

Khuyết điểm: Would have liked an outside seating area to just relax, reception furniture could do with update.

Ưu điểm: Polite staff and very helpful

Ưu điểm: Location is perfect. Simple is the best.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: location, staff were very good

Ưu điểm: The location was perfect for both beach and the towns night life and i would definately stay their again.

Khuyết điểm: Their was no breakfast available but that was because it was late on in the season.

Ưu điểm: Nice location , nice hotel , friendly staff.

Ưu điểm: All was ok, from staff to food in the hotel's restaurant

Ưu điểm: Very good for a short stay due to its excellent location. Very nice staff, smiling all the time. Free parking at another location. Very bad breakfast, do not recommend.

Khuyết điểm: A little noisy.

Ưu điểm: Hotel is centrally located, not too far to the beach. Good price. Cleanliness quite o.k., but towels could be changed more often.

Khuyết điểm: No free secured parking on site - we paid 8EUR a day for a car park with attendant. No WLAN at all (the Intenet PC at the lobby caused costs even if not working). Hotel surrounding area is a bit noisy in the evening. No elevator. Pool was not filled. Credit cards are not accepted even though MC and Visa symbols are shown on the entrance.

Ưu điểm: The room's cleanliness. Close to the sea.

Khuyết điểm: I would welcome more variable breakfast. Only white bread was served during the whole stay. Also, at leaste basic English language spoken by the girls at the reception would be appreciated!!

Ưu điểm: The position of the hotel was very central, it was clean, the staff were lovely and the food was excellent!!!!!!!!!!!!!! what more can we say. We would definately use it again.

Khuyết điểm: No.

Ưu điểm: The position of the hotel, near the centre and near the beach.

Khuyết điểm:

Ưu điểm: The service, the central location the convienience of attached resturant and all day service

Khuyết điểm: No, but communication with some hotel staff difficult due to non-english speaking All staff were very plesant

Ưu điểm: Food is ok, staff is very friendly.

Khuyết điểm: Hotel is not 4 stars, maximum 3 stars. Quality of drinks is not good. The rooms are small, the beds not so confortable.

Ưu điểm: Everything was perfect. Services, food and overall design.

Ưu điểm: The cleanliness and staff.

Khuyết điểm: We liked everything.

Ưu điểm: The location of the hotel is good. Filip the receptionist helped us with rooms away from the street noise, which was perfect. They have also an entertainment team, and you can have fun with them. Hotel is close to the beach, and if you do not want to pay for a chez long there is also space right on the sand. Towels were changed daily and toilet paper also added (I mentioned it because I've been to 4 stars that didn't do so). Good wifi signal.

Khuyết điểm: For a 4 stars hotel I might have set my expectations higher regarding the food based on previous experiences in Bulgary and I was a bit dissapointed. Anyhow, you can always find something to eat and definitely didn't starved. If you're not a picky person then you'll be happy.

Ưu điểm: Location near the beach and the nightlife. Staff were lovely. Entertainment great.

Khuyết điểm: Limited drinks .. we were a party of 16 and were expected to get 2 drinks at a time !

Ưu điểm: The staff is very friendly, the room was pretty big for our needs (2 adults and a 5 y.o. child). Food was resonable (4-5 days and you'll try all). The pool is really handy if you have a child who wants to take a bath and the weather doesn't allow you to take it in the sea.

Khuyết điểm: If you want a luxuryous place, Mercury is not for you. The 4 stars aren't deserved for real. Food is pretty common, drinks are cheap and if you need new towels (for example) you have to book another trip, as in 5 days they are not changed. Anyway, I don't want to be mean, if you want to pay 500 Euro and to have decent meals and a big room to sit in this is the place to stay!

Ưu điểm: The reception staff very polite and courteous.

Khuyết điểm: We arrived at the Mercury hotel at 0115hrs to be greeted by a happy and jovial receptionist who allocated our room and explained about the hotel. We found our abode and what hit us immediately on opening the door was the foist y smell which was there every subsequent day. We had a double bed with two pillows each and a sheet covering the mattress the two single duvets were in the wardrobe and the covers were under our pillows so we had to make the bed at 0130hrs in the morning not a good start. We awoke that morning and I went for a shower which was over an high bath and no shower curtain so naturally the floor was covered in water on completion ,now we are no spring chickens, was a bit hazardous to climb out of the bath onto a slippery floor . Having survived that ordeal we meandered to the restaurant , now this is a four star hotel and we were all inclusive ,maybe I expect too much but the tables were not set there was never any fried eggs ,bacon the toaster could not turn your bread brown , once or twice no beans the scrambled egg looked disgusting the supposed sausages were all shapes and sizes , overall not worth going in. The lunch and evening meals were no better , one day I told one of the waiters that the tomato soup was freezing cold to be told it was supposed to be like that . One good thing about this hotel were the drinks at the bar when you could get served as she kept disappearing and she could not understand English. When we were leaving we completed a question aire and the last question was -Would you stay here again? DEFINITELY NOT

Ưu điểm: The hotel is in a great location, situated very close to the main strip. I liked the general feel of the place, clean and roomy. The staff were a mixed bag, some friendly and inviting, others rude and intransigent. Reception staff were great and happy to help any way they could, some of the serving staff were just plain rude with a couldn't care less attitude (one of them was the general manager!). I wonder why he went into the hospitality business.

Khuyết điểm: The room was tired with decor dating back 25 years. The bathroom was disgusting. With no shower curtain, the water went everywhere, from toilet paper to the towel hanging up on the opposite end of the room. The sealant around the bath looked like it had been done by a 10 year old and decidedly mouldy. Someone came to provide extra towels on the 3rd day but room was not cleaned the entire time we were there. The TV was from the 80's and the cassette player no later. It hurt to look at them! Dining was an interesting experience. As an all inclusive you expect the standard not to be too high but it wasn't the quality that was the problem. It was just poorly cooked/flavoured. There were theme days but the it was a token gesture only, Italian night provided pizza but not much else different to the other days. I wouldn't have minded but the pizza went within the first 15 minutes and head cook's response to request for more was "it was there earlier". He really didn't give a damn. There was supposed to be entertainment laid on throughout the day but mostly consisted of playing darts...sometimes! The show in the evening was good but it was only on the one evening and nothing the other nights. One special mention....The bar tender was miserable and rude, not sure why he is still working there. Overall the staff (except reception) and poor dining left me feeling like I needed a holiday...away from this place.

Ưu điểm: The property was very clean, staff were very polite and helpful. Location is also close to centre.