Khách sạn ở Bãi biển Sunny nằm gần Amusement Park Sunny Beach

Ưu điểm: Great staff, good food and beverages.

Ưu điểm: Great services, rooms and very nice staff. Great location near the private beach. I appreciated the table reservation for dinner, the serving, and the multiple available bars and snacks.

Khuyết điểm: I would like a greater selection of meats (grill or something lean, like chicken breast, beef or pork fillet). Also, at least a discount at the beach bar for ultra all inclusive would have been nice.

Ưu điểm: Moved us to Helena beach as it was last week of season , fabulous room overlooking pool and the sea, great choice of food for every meal with excellent breakfast and service, couldn't do enough to make our stay special

Khuyết điểm: The manager of the wellness centre was very pushy and rude

Ưu điểm: Their staff and brilliant food . I would recommend this hotel it's got an atm in the lobby. The location is great and good entertainment.

Khuyết điểm: Pool was not heated

Ưu điểm: Garden surroundings .

Khuyết điểm: Pay for some entertainment , downstairs bar uncomfortable , pay for premium drinks , pay for mini bar to be restocked . Animation team for the whole holiday were very poor .

Ưu điểm: Architecture, interior design, amenities, beach.

Khuyết điểm: - I found it irritating that most of the waiters/bartenders almost panicked every time I addressed them in Bulgarian. Although this isn't their native language, the hotel is in Bulgaria and its theme is traditional Bulgarian culture, so it is absurd that they were not able to make simple conversation in Bulgarian (but have bothered to learn to do it in let's say German). - No one from the bar staff could tell me where I can buy decent coffee.

Ưu điểm: Nice friendly bartenders

Khuyết điểm: Low quality food, restaurant a la carte is a joke

Ưu điểm: Beautiful garden, relaxing atmosphere to stay near pool with a glass of wine. Really pleasant stuff.

Khuyết điểm: Nothing to comment.

Ưu điểm: Free parking with closed gates was the only thing i didn't had to worry.

Khuyết điểm: Not the 5 star ultra all inclusive you would expect! I'm sorry i didn't paid more attention to the low rating reviews, are very true, unfurtunantley i had do discover that by travelling hundreads of kilometerse with my one year old baby. 1Most of the things are old and dirty ( doors, restaurant furniture, baby chairs, you name it) they at least must repaint if not changing it. 2Coffe is only instant, really? I asked at the lobby bar where is the very good coffee they were reviewed on booking.com and the bartenderd answered " very good coffee is 3 leva". Nice answear ha? 3LOUNGE CHAIRS AND UMBRELLA costs is 24 LEVA, the so called package price included ones that are hundreads meters away from the hotel and only if you get there early, so is obiovus they make you pay for the ones they have in front of the hotel. 4 The beach bar is CASH ONLY. Nothing included, CASH ONLY!!! You can't even put the tab on your room!!! 5 THE STANDARD DOUBLE ROOM IS NEXT TO A VERY BUSY STREET, but you find this ONLY when you get here! They haven't mentioned this on booking or on their website, If you want an upgrade (and you will) for a park view you pay extra for us was about 70 Euro extra (for 5 days) . 6 For the ultra all inclusive drinks (the good import ones, you pay extra).Where is the ultra all? 7 The only program for children was a mini disco, with one dancer that carried with him a speaker to put music on. For adults every show, every night, was by cash only! 8 At the restaurnat you have to choose when to eat for the entire stay, you can eat from 18 to 19:30 or from 20 to 21:30, so you better know when you are hungry and you will have designated the same table every night for the whole stay, so choose wisly, if it rains and you are not covered you will eat in the rain. 9 The high rating is given by people that like to say they went to a 5 star hotel, but i staied at less stars for much more services in BG. 10 Snakes in the park river!?

Ưu điểm: Very quiet hotel. Amazingly clean and well kept. All of the staff is professional :)

Khuyết điểm: I expected more variations when it comes to cocktails when considering I was on an ultra all inclusive package. Food could be much better. Sometimes the food tasted bland.

Ưu điểm: Food

Khuyết điểm: Room cleaned not so good

Ưu điểm: Food and drinks are good for AI, nice selection and variety. If you late or want to sit longer for food, stuff is not pushing you to leave the restaurant area. Territory is clean, easy to reach beach area with sunbeds, 5-7 minute walk. Building C with nice pool upfront is very well renovated while others are quite old style. Kids animation on main stage during the day is great so parents can relax a bit.

Khuyết điểm: Complete indifference from the stuff towards problem solving. Parking was full (ok I understand) but they even won't let us drive in to reception to unload though I asked only for it, so we were pushed to leave car outside the barrier and walk with all heavy luggage to reception, dealing with quiz where to park later on. Territory is rather small so when hotel is fully booked you feel like at railway station during rush hour. Skip the habit of "sunbeds booking by placing towels upfront" by some smart guests. Room we were offered was in building D (behind the main two). God bless your kid trying to get asleep with open windows as they face towards pedestrian street where you can hear drunken lullabies until some 2 am... cleaning was just a word (and I attach the picture!), for 5 nights we had just water supplies restored in the room, nothing else.

Ưu điểm: Best hotel staff I`ve seen, specially the entertainment team. Everyone is very dedicated and friendly. The location is awesome and it's the only hotel around who has the sunbeds included. It`s very well maintained and clean. Security guards on all entrances and parking lots. Will defiantly come back next year.

Khuyết điểm: The room wi-fi was not working although the signal strength was good. To be honest it didn`t matter to me much.

Ưu điểm: Dear fellow travelers, do not hesitate to book this property if it’s on your list. You’ll enjoy everything from service to food and facilities. Nothing to fault. The staff are friendly and always very positive. The food hits both variety and quality. The atmosphere is chilled and pleasant. We very much enjoyed the guest mix as there were visitors from all over Europe, which was as experience. The location is brilliant. Literally a few minute walk from town center.

Khuyết điểm: Housekeeping staff members should learn to knock, wait for the yes/no from the guests, then respectively enter or not if permission wasn’t granted. On a few occasions they just let themselves in without knocking at all, on other occasions they knocked and intruded immediately. That was on the whole very frustrating.

Ưu điểm: We liked everything food room pool

Ưu điểm: The food is variable, lots of delicious things for everybody. The position is about 3 min to the sea, but about 7 min to the beach

Khuyết điểm: Private beach and the path to it is SOOOO dirty! Lots of extra paid services in the all-inclusive hotel! Nobody respects the rules of NOT DIVING at the swimming pools! FREE Soft drinks and coctails of low quality! First we were accommodated in a room, that was old, unconmfortable and absolutely dirty, in the bed and CLEAN towels there was HAIR, the floor was not even vacuumed , lots of dust and spider webs everywhere. The balcony hasnt been opened for weeks, so dry leaves and spiders everywhere. After ONE HOUR of discussin at the reception the staff came to check the room and asked us to WAIT to be cleaned! is it 4 start hotel service? We asked to change us the room, and later we were offered a better one and a clean one. NO ONE said sorry, and were very unfriendly with us!

Ưu điểm: Staff were friendly and helpful. Food and drink certainly was plentiful. Staff make a mean Blue Lagoon! There are 4 pools (one indoor). Beach area exclusive to the hotel.

Khuyết điểm: Food wasn't always the best of quality - would recommend going for the freshly cooked option whenever possible. Though a wide choice of soft drink flavours these were mostly unpalatable (tip there's usually one branded drink dispenser in each area if you look for it) I think an opportunity missed with the beach bar. Great idea but only alcohol option not particularly great beer, only soft drinks offbrand, only food option toasted cheese and ham sandwiches (though they do ice cream which isn't bad)

Ưu điểm: The room was lovely and had a nice view of the pool. There was a few pools which meant it wasnt too crowded. The waterslides were good fun. The snack bar,had pleasant servers and food was hot and tasty. The entertainment guys were also good fun.

Khuyết điểm: It may be a Bulgarian thing but majority of the staff seemed to be put out when you asked them something. While there was 3 restaurants,1 was closed down when there was a convention on which made breakfast and dinner busy. The food in the hotel was cold and tasteless. There was limited fruit selection and the dessert all tasted the same.

Ưu điểm: the staff is very nice and polite and food is amazing!

Khuyết điểm: sometimes there would be not enough tables for people to sit, normally if there was an odd free table outside people next to us would smoke regardless the please don’t smoke signs, which was irritating as me and my boyfriend are non smokers and having smoke in our faces while eating is not exactly the best thing.

Ưu điểm: hotel in good location near beach and shops excellent food and drink options

Khuyết điểm: not suitable for anyone who wants to relax in a pool way too cold

Ưu điểm: The location was good, lots of rstaurants arond, very close to the center. The pools are very nice

Khuyết điểm: The check in took 40 minths and the receptionist was very grumpy and not nice. during thoes 40 minths our childern lots patience and start playing and running, the receptionist scold my wife that they were bothering him to work. when we got the room, it was very dirty and my wife wash the floor. the room was clean for 3 days, only replace towles. not shampo or soup. not what you expectant for 5 star hotel after 3 days i went to spoke with the mannger, and she promised that the room will be clean, she even sent us a cake and fruts as a compensation. but in the 4 days they still didnt clean the room or fill the shmapo. not what you expectant for 5 star hotel.

Ưu điểm: Nothing

Khuyết điểm: Arrogant personnel

Ưu điểm: Staff at reception, poolbar very friendly and helpfull

Ưu điểm: The pool and the staff .

Khuyết điểm: Old towels , and old bathroom .

Khuyết điểm: Clean of the room

Ưu điểm: Location was great for teenagers who wanted to party more than families but it was right in the heart of Sunny Beach

Khuyết điểm: The pools were jammed every day so not a great place to relax

Ưu điểm: The hotel is a good location to get on the main strip and has its on shopping mall. The hotel is glamorous and attention to detail with decor and facilities. I enjoyed the package deal at the health spa included Turkish bath, reflexology, massage and Jacuzzi. The dining area and food was amazing.

Khuyết điểm: The workers at the hotel could smile a bit more and say excuse me instead of bumping into you with no apologies.

Ưu điểm: a couple in a honeymoon. Clean rooms, staff were kind, excellent location. When we arrived, wine with some fruits were waiting for us with a nice message. It definitely made the start of our vacation great! Really recommended!

Khuyết điểm: If you come late to the main pool you might find yourself without chairs, although you can take it from the other pools. The pillow was not comfortable for my wife, she said they were "too hard", but we didn't complain to the staff, maybe they could bring us other pillow.

Ưu điểm: Fantastic location. Great value for money. Lovely clean hotel

Khuyết điểm: Staff were not very friendly, never anyone around if you needed something

Ưu điểm: One good staff member.

Khuyết điểm: Rude staff. Horrible service. No internet. Smelly toilets. Lobby of E block is smelly. Lost staff.

Khuyết điểm: I didn t had hot water faster

Ưu điểm: Very good

Khuyết điểm: Nothing

Ưu điểm: The room is nice

Khuyết điểm: The food is very poor quality and the same every day

Ưu điểm: From what we sow he pool seemed to be very clean. The manager was very friendly and understanding and even that we had a non refoundable reservation he gave us the money back when we decided to leave earlier. He even tokd us that they can cook something different for us but we couldn t accept that, because the one that prepared the meals were not so skilled The breakfast was allright. The parking was free. Big rooms.

Khuyết điểm: We left the second day. Lunch and dinner were not good at all. It smelled bad, it tasted bad, products were unkocked. The soup was awfull. All the food had some local spice in it which was not pleasant at all. The room cleanning was poor, the walls had dead musquitos on them, i sow ants and other insects, i even took pictures of them. The shower is based on a boiler. If you forget to turn in on...you must wait until the water is heatting. The beach is pretty away, but we already knew that from other comments.

Khuyết điểm: There was no warm water in the apartment. The toilet was not working good... the bed separated every time in de middle. The staff in de restaurant was not friendly at all, food was not delicious and we had to wait for it more than 40-50 minutes (the things that we ordered were easy to cook)

Ưu điểm: The facilities Very large room (i've seen 3 rooms, all big) Kitchen, balcony, airco Clean pool

Khuyết điểm: It was visible clean but it not disinfected. In the first 2 days the food tasted weird, some wings were dried and all the food was cold. For the next two days the food was good. Last year the food was better and more

Ưu điểm: Owner was helpful throughout. Pool area is lovely and clean. Apartment was spacious.

Khuyết điểm: Food needs to be more varied each day and protected from flies also. Staff could be friendlier. A smile would be appreciated. Apartment was poorly stocked with the necessary utensils to actually use the hobs/oven. Can't cook without pots and pans, etc..

Khuyết điểm: Food - same food every day, no options for kids meals, not very offering in my opinion. Cleaning - not so much, not at all to be honest... Very very low cost hotel. Not going to visit again or recommend.

Ưu điểm: I liked the big rooms and the big balcony. Free parking. The area is very quiet.

Khuyết điểm: The sheets were not changed at all in 5 days and very superficial cleaning in the rooms. The food was almost the same every day. Very short program for each meal.

Ưu điểm: It is a great deal for the price. A bit far from the center. But still very good, nice pool, good food for the price.

Khuyết điểm: The staff could be a bit more polite maybe but its good overall.

Khuyết điểm: There is no recepcion, the wi-fi is terrible