Khách sạn ở Boracay nằm gần sân bay Willy's Rock Formation

Ưu điểm: Loved the room in front of the beach where we stayed at.

Khuyết điểm: The bed was tough for my back.

Ưu điểm: The resort was beautiful, peaceful and everything you can imagine. We had a great time and would have loved to stay longer and most likely will be visiting the Shangri-La's hotel chain once again around the world. Everything from the staff, location, food, atmosphere and facilities are more than great! Huge recommendation :)

Ưu điểm: The breakfast

Khuyết điểm: Nothing

Ưu điểm: Incredible hotel with great service, amazing food, and a fantastic location. Can’t recommend more highly!

Ưu điểm: Great breakfast!

Khuyết điểm: None

Ưu điểm: One of the best hotels I have ever stayed in, truly remarkable!

Ưu điểm: Breakfast was amazing, great service, friendly staff. Top of the line.

Ưu điểm: Staff was extremely nice and did their best to make us feel comfortable.The hotel is spotless and the room was amazing, neat and had planty of space.The Overall feeling was great. Thank you so much!!!

Ưu điểm: Hotel, staff, cleanliness was perfect. Perfect location and rooms

Khuyết điểm: Buffet breakfast was poor for the hotel standard. Buffet feast for dinner was also very tight and limited

Ưu điểm: The staff were very friendly and they had towels and mats for the beach.

Ưu điểm: everything until tje end when they charged me twice.

Khuyết điểm: I enjoyed my stay until I was over charged my buffet meal twice. Even though I had already sorted my bill out the day before I letf with the woman at the counter. I went to check out and they gave me the same bill and said i did not pay for it. I didn't get the receipt because I'm always so trusting and just think everything is fine. I've learnt my lesson and will not be returning. I did not mind paying for the bill but the staff do not know what they are doing.

Ưu điểm: It’s sooo clean and what a nice comfy bed. Room interior was very tasteful and up to date. Located where beach sand was finest and less people. Best breakfast spread in Boracay.

Ưu điểm: it was average. nothing bad. nothing great. good gym.

Khuyết điểm: the property was generic, nothing memorable. it seemed factory-like getting people in and out and crowded. the staff were friendly, but seemed tired. the food was good, but again made for the masses. I think these resorts are suitable for families. The element of style, design and boutiqueness were missing.

Ưu điểm: The beach area and pool setting, nicely designed

Khuyết điểm: # 1 Disappointment - After being awoken very Early by crowing roosters for an hour + I asked the front desk for ear plugs and their response was “we don’t do that”, rather than “ let me see what I can do” No effort to assist with such a minor request. There was no follow up. # 2 Disappointment. During our first full day there was no housekeeping Sevice provided.  We informed the reception desk and were told that they would be coming after 10 mins. We went out and when we get back to our room before 10pm the room was still not cleaned. Finally after my second request at 10 pm a stack of towels was dropped off. The next day when I took the time to apprise the front desk supervisor of the situation I was grilled as if I had somehow i was at fault. The supervisor never followed up. # 3 Disappointment BIG TIME! Our second evening I contracted food poisoning as a result of eating sushi from the hotel’s evening buffet. After suffering most of the night and next day my partner informed the food and beverage supervisor, about what happened, and he was in denial rather than acknowledging the facts. He suggested that we should buy Anti- diarrhea tabs at the pharmacy. We requested first aid and medical assistance but were Informed the hotel was not willing to help. After few hours we approached the front desk, who promised a ride to the local Medical clinic but after waiting an excruciating 30 minutes we asked again, with no response We finally resorted to taking a Local tricycle cab to the doctors. I spent the next 6 hours being treated at the clinic with an IV for dehydration and Vit B and antibotics for bacterial infection. The net result waisting three of our precious vacation days in a recovery mode and THERE WAS NO FOLLOW UP OR EVEN A SHRED OF INTEREST about my wellbeing. Finally as a result of my insistence the guest service manager showed up to my room and while he empathetically listened,**offered to send food. And sent fruits** The net result he deducted the c

Ưu điểm: Almost nothing

Khuyết điểm: Totally overpriced for absolutely standard rooms, not delicious food (even mango juice was bad), standard breakfast. No free sun beds at all if you don’t come before 9am to take one. There was no electricity and WiFi 2 hours in the afternoon every day. We moved to Crimson resort which is nearby and it was much better.

Ưu điểm: Breakfast has lots of choices, including asia style breakfast, american and UK. really satisfied. The reception and resorts staff is quite friendly and esay to communicate, quickly take actions according to customers' needs. Happy to share the private beach with Shangri-la hotel.

Khuyết điểm: Fall away from the port.

Ưu điểm: Facility was nice, staff great, food ok had better selections at others.

Khuyết điểm: Slow check in, breakfast buffet.

Ưu điểm: Beautiful hotel grounds. Seaview room was very comfortable and had a spacious balcony. Best food I had in Boracay by far at the Market restaurant. Shuttle to-for D'mall every 2hours. Overall a great place to relax and unwind from the hustle and bustle of town.

Khuyết điểm: Due to power outages on the island, the lift was not working so I had to climb up 4 flights of stairs to my room each time. Also wish there was a bathtub in the toilet.

Ưu điểm: The grounds were beautiful and the staff were exceptional. The rooms were a little noisy, and the electricity cut out a couple times, but there was a Typhoon not long before our stay so I doubt it was their fault. They were prompt with room service and anything we requested.

Khuyết điểm: There were ALOT of guests at the beginning of our stay because of people celebrating Chinese New Year, so it felt like there was a constant fight for sun loungers and food. So I recommend avoiding high season dates and times. As soon as it cleared a bit it was one of the most enjoyable stays we've ever had.

Ưu điểm: Clean and right on the beautiful beach, also the room was fantastic. The location is quite awkward down the hill can only leave the hotel via shuttle bus.

Khuyết điểm: The food was horrible my bread had mould on it be careful

Ưu điểm: Perfect resort! We had a great time. We will defenetly recomend this place! The shatel to dmall is very good and the staf are extremly nice . You must come to this hotel!

Khuyết điểm: Its a bit far from the city but its also what makes it so megical The restorant in the resort are to expencive

Ưu điểm: location on beach is nice. umbrellas on beach and towels are nice. Temperpedic style mattress

Khuyết điểm: Staff is not genuinely friendly and kind of smug. I had a leak in my bathroom over the toilet. Asked to move rooms, they fixed leak for a few hours then it started again but would not move me. The wifi is not free but should be for the high price. Not the best experience for me. Better options around for less.

Ưu điểm: I loved the location. Central to everything. Food was okay, but could be better.

Khuyết điểm: There's really something wrong about the way the staff handled people generally. I could easily compare with other Boracay hotels I have tried. THEY NEED A REVAMP of their staff, and a serious re-training. It was more like dealing with a government office than a hotel. Also: you don't do renovations when there are guests, and expect that guests would be irate when they're all after some peace and quiet and all they hear all morning is the constant hammering and drilling. I was moved from one room to another, but it had to take me being so mad on their phone before things could be decided on. Decisions made must be firm, swift and with the guest's ultimate comfort in mind—a lesson I'd like to tell the manager.

Ưu điểm: Location, restaurants. Buffets at sea breeze were high class. Good choices of food. Cooked well.

Khuyết điểm: The doorman was rude. Refused to help whe seeking transport to the jetty. Also the security deposit...we need to know upfront

Ưu điểm: Room was very clean (room 331). No ants, spiders, or other bugs mentioned in some of the other reviews. Beds were comfortable, shower had great water pressure, AC worked well. Easy to obtain extra bottles of water (free of charge) for the mini fridge in the room. The pool was a great place to read and relax while having a snack and drink from the bar. Customer service was great, we did not have any bad experiences. The front desk helped us get a trike to ride out to Spider House to watch the sunset, and they also helped us with our spa bookings and with booking a sunset sail. The breakfast buffet was just what you would expect at a big resort hotel - nothing fancy, but had lots of options so it was easy to find something to eat. The ala cart breakfast restaurant was quieter if that's something that is important to you. Transferring from the airport was a breeze. Was very easy to find the Hennan representative at the arrival gate.

Khuyết điểm: The food we ordered at Mesa was not very good - may have just been what we ordered. The jacuzzi at the spa was too hot to enjoy, but the Kai Spa at the hotel was otherwise very lovely.

Ưu điểm: Excellent staff and great location!

Khuyết điểm: Location,hotel staff and reasonably-priced food with a variety of choices of restaurants within the hotel premises.

Ưu điểm: The location of this hotel, beachfront and in the thick of things, was what made me select this (I had passed by it on previous Boracay visits). I was not disappointed. There are a couple of good restaurants and a happening bar in the property. The staff is welcoming and efficient. It's a big property, so there are many guests, but I never felt crowded in any one area of it. I will certainly go back to this hotel.

Ưu điểm: Best location if you want to stay in the downtown of white beach in a comfortable hotel

Khuyết điểm: The only problem the hotel has is the filter water, it taste like chlorine but just buy your own drinking water and is ok, so not such a big deal.

Ưu điểm: Ground staff super helpful, right on the beach. Good food options at hotel. Breakfast provided in our room booking was good. They are using less plastic-great!

Khuyết điểm: FO staff needs a bit of refinement, property is showing signs of age.

Ưu điểm: proximity to the ocean, onsite dining options

Khuyết điểm: room was clean but we had multiple issues during the stay, including backed-up drained and broken a/c

Ưu điểm: Its clean and you get what you pay for. I’ll come back from this hotel for sure.

Ưu điểm: Everything was perfect. Room view to the sea, big spacious room, great - very big breakfast. Very polite and friendly staff. We had dinner buffet few nights in a row and loved it. Good and very big variety of different foods (sea food, meats, desserts, salad etc).

Ưu điểm: Location

Khuyết điểm: Not cleaning good

Ưu điểm: Food, location and bar

Ưu điểm: happy hour

Khuyết điểm: The hotel has a good location.. the restaurant was good with live bands. the only downfall is there's a cockroach in the room.. although we only stay for 1 night, seeing the cockroach in the morning was a bit disgusting and we didnt eat our left over food because of it.

Ưu điểm: The location was very convenient and right on White Beach

Khuyết điểm: Breakfast was basic

Ưu điểm: Great staff! Always friendly and very helpful. Excellent location with ocean view and beach access. Restaurant was excellent as well!

Khuyết điểm: Very loud until 2am daily

Khuyết điểm: Location and the nice restaurant!

Ưu điểm: I like the cleanliness. I like how the staff performed. I like the proximity to the beach.

Khuyết điểm: Hotel not easily accessible. Had to continuously ask for wifi password instead of being given a password for duration of stay. No elevator. Obnoxious music and noise from neighboring bar until 2:30am Free drink cannot be chosen, given a horrible tasting mixture of alcohol. Annoying people allowed to disturb you with buying junk while trying to enjoy the beach.

Ưu điểm: Spoiled at Red Coconut... I’m a little biased because I’ve stayed there 3 times already and they always treat me like I’m a V.I.P. This last stay I brought my brother and my friend with me. They loved the views from our room and from the restaurant. They loved listening to the many beautiful singers that entertain us throughout the day. All the singers are very good. So laidback and So easy to listen to, you can’t help yourself but smile and relax and enjoy the ambiance. The staff treated us so great that my brother And friend just wanted to stay in the hotel restaurant and listen to the music and watch people and families having a great time. It must be Europe’s break from school because you can’t help all the European children just laughing and having a great time with their families. My brother and my friend said that they will return to Red Coconut for sure.

Khuyết điểm: They’re still under renovation and our shower would leak into the dressing area.

Ưu điểm: Location,food

Ưu điểm: Location, location, location!

Khuyết điểm: Too many mosquitos in the room, I suggest each room be installed with a mosquito repellent machine.

Ưu điểm: The service and ameneties we're great.

Khuyết điểm: The loud noise from the bar that's 20 feet from the rooms. I recommend having a closed area for the bar to lessen the noise.

Ưu điểm: Steps from the beach Rooms were clean Staff very friendly

Khuyết điểm: TheIrene wifi is slow.

Ưu điểm: Great beach side hotel. Front desk staff were very helpful and friendly. Buffet breakfast was awesome. Restaurant staff were also quite friendly, courteous and friendly. The beach is immediately outside. Great pool too. Highly recommend.