Pueblo Bonito Los Cabos

I really liked the pool atmosphere, the fact that the hotel is literally on the beach, and that sole staff went out of their way to make us feel special and comfortable. Martin, Rodrigo, Omar, and a few other gentleman were great as far as service, speed, and friendliness.

Overall, I thought the food was pretty bad. I'm not a picky water, but I thought the quality was terrible. In general, the staff works really hard, but on several occasions I saw people who were preparing food wipe their sweat off their face and cheeks because it was so hot out. I have to thinkanafent should get them a low-blowing fan so they could practice better, more sanitary procedures when making food. It was pretty gross. Also, the number of restaurants and food options was grossly overstated both when booking and upon check-in. All in all, breakfast and appetizers by the pool were the best as far as quality. I also thought a few staffers were really lazy. At dinner, I asked out waiter if the restaurant seeded guacamole and chips. He said no. But because I had seen so many people order guac and chips throughout the day. I thought it must be a staple, so I asked another waiter who said he'd get it for us, no problem. Pretty frustrating. Room service we also AWFUL. Not only was the food horrible (pizza and Caesar salad), but it literally took more than an hour both nights we ordered. When my girlfriend called to check on the status about 30mins in, the man who answered said the food was on its way. When we called back 20minutes later, the man said they mixed up our order. When we called a third time, he said the waiter was on his way. It's not that an hour is awful if they are busy (which they were not; the hotel was pretty sleepy). It's the fact that when we called they kept telling us something different. I even asked the man to be honest so we knew what to expect instead of switching stories. He didn't get it, nor did he apologize. Our remote also didn't work and when we called at 10:15pm to have it fixed, the desk said someone would be right up. At 1:15am, someone actually knocked on our door to fix it!! Crazy to take three hours and crazy they'd think that was ok. All in all, I actually think this place is ok for 20-somethings who want to take a trip on the cheap and who don't really care about food. But if you're looking for something simple but on the nicer end, don't stay here.