Business Hotel

Location

WiFi, noise,

We made a mistake with the date of arrival to the hotel. The hotel management tricked us by saying that they understand that it was a human error and they will charge us for 1 night only. The receptionist named Sameer assured us (with a big smile) that the hotel management has agreed to charge us for only one night. Unfortunately however they did not keep their promise and charged us for 2 nights. So, we spoke to the hotel management again to ask him to reimburse us with the additional amount charged on the credit card. The manger informed us that they will not reimburse us the money and there is nothing we can do about it.

Good location

It's not 4 stars hotel. I think 2 is ok, not even 3

The staff ensured excellent services, they offered to help in solving any kind of request I had. I had an early flight in the morning, but even so they made sure I can have the breakfast before leaving.

Even if it's a 4 stars hotel and I had a suite the minibar was empty, not even water. I had a suite but instead they gave me a key with a room number on it (which didn't exist obviously) instead of telling me I have a suite. Even if on the site they specify there is an airport shuttlebus (this being the reason I chose the hotel), it was in fact a paying bus.