First time traveling along with an elderly wheelchair🦽passenger and the entire trip experience from security check, onboarding, flight to off boarding were very smooth and effortless. The stewardesses were very professional, patient and caring during the entire flight. I highly recommend them.
Food was not upto the mark. Boarding at Boston and Doha was chaotic. Overall experience was not up to the mark
I love everything about Qatar airlines. Especially the airport and the the customer service they provided. The only problem was my sister was having stomach flu and terrible crumbs. She was asked if there is any chance she can have more comfortable seat, or place she can stretch her feet, so she can bear with the pain but the flight attendant told her that airline can’t accommodate her. It was frustrating to know that if someone feel unwell the airline doesn’t have any accommodations.
Everything was wonderful!
They didn’t announce priority boarding at all. Needed to walk up and check at gate
Everything was good, but at Philadelphia airport, immigration service was so poor.
Ưu: "We really enjoyed this airline!"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Khuyết điểm: "Heating and serving food in plastic containers."
Khuyết điểm: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Ưu: "Crew was great, but food I like more like Emirates."
Khuyết điểm: "No headphones and was not possible to watch movie."
Ưu: "Always on time"
Khuyết điểm: "Food bad. Much better taste at the lounge in Doha"
Ưu: "Crew were amazing, superb."
Khuyết điểm: "Food verity, seat comfort ability, wider range of entertainment."
Ưu: "Everything normal as expected on an economy class nothing special."
Khuyết điểm: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."
Ưu: "Great food, great seats, everything was smooth overall"
Ưu: "All except the food"
Khuyết điểm: "The food"
Ưu: "Amazing crew. Great service in economy."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Yes. Pillow cushion too firm"
Khuyết điểm: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."
Ưu: "Crew was friendly and helpful."
Khuyết điểm: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "The crew was excellent"
Ưu: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Khuyết điểm: "Nothing"
Ưu: "very courteous flight crew"
Khuyết điểm: "Just bathroom in end"
Khuyết điểm: "The seats were cramped"
Ưu: "Gate crew was great"
Khuyết điểm: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Ưu: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"
Khuyết điểm: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Ưu: "On time. food were good in general."
Khuyết điểm: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "Overall OK food not all that up to the mark"
Khuyết điểm: "3 out of 4 bags did not arrive even after 1 day of journey completion"
Ưu: "Service and crue was good"
Khuyết điểm: "Food"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Amicable staff"
Khuyết điểm: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Ưu: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Khuyết điểm: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."
Ưu: "Truly give star service for business class"
Ưu: "Crew Boarding"
Khuyết điểm: "Food Not so comfy"
Ưu: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Khuyết điểm: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Ưu: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Khuyết điểm: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."
Khuyết điểm: "Mashed connection"
Khuyết điểm: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Khuyết điểm: "The staff was very supportive"