Best Western Sterling Hotel & Suites

In general I liked it. The room and the bathroom are big and they were clean. The bed and pillows were comfortable. For me the location was good. It was near from the rail station. Breakfast was good for the price. It would be nice if the hotel had some updates. I do not have complaints about the staff.

Some weird looking guests sometimes made noise in the corridor.

The location was very convenient to our event.

The hotel does not have an elevator, is dated, and the front desk staff (most, but not all) were not really customer service oriented. The breakfast was fair, but the same every day - variety, even two selections alternating daily would be nice. Housekeeping only worked till 11 or 12, so if you were inclined to sleep late, your room remained untouched. The "gym" was poor in my opinion. A nice place, but it was far too expensive for the value delivered.

The hotel definitely looked old and outdated from the outside, and once I checked in, the room looked and smelled outdated as well. Decent price for two nights, but I didn’t feel very comfortable sleeping the first night because there was so much activity going on in the parking lot and around the hotel that evening. I did expect modern facilities for the average price but the hotel just had an old feel to it. Everything in the room functioned properly (air conditioning, shower, sink, etc) so no issues there. I checked out a day early and turned my keys in at the front desk, but the desk clerk tried to charge me for an additional night although I had already paid for two nights upon my arrival. I’d suggest reading the reviews before booking to make sure you’re comfortable with your stay.

The wi-fi was free, as was parking. There is a really good restaurant across the street, McKoy's Smokehouse. Go on Monday for the meatloaf.