Hotel L'Europe

Excellent location to explore Alsace region. Hotel was easy to find and central. Out of the city so was quiet

Hotel reception was a shambles. Our party of four was told to sit in the ante room while the front staff processed 35 people off the bus. Breakfast was rated at 2 out of 10 for presentation and quality.

Room and pool facilities were very nice, good value for price compared to hotels within walking distance of Colmar center. A car is desirable but parking in Colmar was fairly easy and inexpensive. Good pastries are available at a nearby boulangerie for a fraction of the cost of breakfast at the hotel.

A staff member accidently left our room door open when we were out. She left for the day without returning to reclaim her key card or close the room. We were very lucky that nothing was stolen. When I returned the key card to the front desk, the desk agent said she would inform the "direction", but the incident was not even mentioned when we checked out. At the least we felt that an apology was in order for this carelessness.