Khách sạn gần
Dulles Expo Center,
Chantilly

Ưu: Excellent service provided by crew

Khuyết điểm: Food needs improvement

Ưu: Nothing

Ưu: Crew was great. They made up for mistakes in a positive and amenable way.

Khuyết điểm: Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing.

Ưu: The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly.

Khuyết điểm: Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer.

Ưu: Crew was professional and friendly

Khuyết điểm: Continuous improvement

Khuyết điểm: Boarding took forever and flight was delayed

Khuyết điểm: Electricity didn’t work in my pod

Ưu: The crew that checked me and those who were onboard were very helpful and cheerful.

Khuyết điểm: Better choices of movies on board.

Ưu: The food is always great!

Khuyết điểm: They should bring out snack more often.

Ưu: Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change.

Khuyết điểm: Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG.

Khuyết điểm: Would be nice if they offered hot towels for the Economy passengers.

Khuyết điểm: Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad.

Ưu: crew very attentive and helpful.

Khuyết điểm: food was limited, meal not complete

Khuyết điểm: WiFi and entertainment

Khuyết điểm: Improve Food quality and choices, entertainment

Khuyết điểm: Really old aircraft...please upgrade the video systems and make sure everyone has the same good optons