Khách sạn ở Edmonton

Ưu điểm: The beds and pillow

Khuyết điểm: Nothing it was clean and suitable

Ưu điểm: Fresh. Clean. Excellent in room coffee. Illy express and machine. Nice attention to detail

Ưu điểm: Even having a complimentary driver was amazing. They're happy hour to serve wine and cheese was unexpected and very welcoming.

Khuyết điểm: I wish there complimentary driving will go a little bit farther

Ưu điểm: Staff service well appointed rooms modern / boutique décor very good complimentary breakfast - hot, organic, healthy.

Ưu điểm: Very beautiful hotel

Khuyết điểm: No parking

Ưu điểm: Concierge and breakfast buffet, both complimentary.

Khuyết điểm: Small room

Ưu điểm: Some staff great. Clean. Well kept.

Khuyết điểm: Poor parking. Large gap under room door. Loud. Staff hit or miss

Ưu điểm: Nice breakfast, nice wine and cheese, lovely people

Khuyết điểm: The bathroom door was a barn door type that did not fully shut - odd!

Khuyết điểm: When we entered the room , I checked the minibar and there was a drink missing. I went to the reception and told about it to the same employee who checked us in .She told me that she would notice it so we wouldn’t be charged. A day after our check out , when we checked our credit card , there was a charge for this drink! For me this is unacceptable!!!

Ưu điểm: Staff were super friendly and accommodating, beautiful hotel for a great price!

Khuyết điểm: Our room was noisy, the toilets flushed extremely loud, rattled pipes in the ceiling and we could hear everything (talking, music) from the other rooms through the vent in our bathroom.

Ưu điểm: Complimentary wine and cheese tasting was the perfect way for us to start off our vacation.

Khuyết điểm: I honestly cannot think of anything.

Khuyết điểm: Walls are thin

Ưu điểm: The view and location

Khuyết điểm: Parking

Khuyết điểm: I usually rent the concierge but I didn’t this year and the rooms were so dark. Appliances not upgdated rooms were outdated. To USB port for charging most hotels do now.

Ưu điểm: The staff is exceptional. They go out of their way to meet your expectations. Friendly, professional and attentive.

Ưu điểm: The staff was always very helpful when we called. We kept having troubles with our tv and the maintenance team was efficient, helpful, and friendly.

Ưu điểm: Great dining room and location.

Khuyết điểm: The rooms are getting shabby and in need of a renovation. The parkade is dark, dingy and way over priced.

Ưu điểm: Comfy bed. Good shower. Staff were pleasant.

Khuyết điểm: It was ok but not special

Ưu điểm: The lady at the breakfast bar was very nice and helpful

Khuyết điểm: I didn’t like how one of the lady’s working at the reception was unhelpful.

Ưu điểm: Location to Roger's, the price, staff was great.

Khuyết điểm: Paid parking for guests

Ưu điểm: The location was great as we were downtown for an event. A noise issue we had was dealt with as soon as we called the front desk.

Khuyết điểm: There was an awful smell in the elevator to parking. Staff was pleasant but not overly informative about hotel amenities. We were kept awake by noisy occupants in the room above us.

Ưu điểm: Great staff and a central location near downtown restaurants and amenities (and walkable to Folk Fest site). Rooms have been spruced up since my last stay a few years back. Wifi works, a/c works, pillows are comfy.

Khuyết điểm: You pay more for a valley view, but it's worth it to be away from the elevators. The elevator area is tiled and somewhat "echo-y" when you have late night revelers.

Ưu điểm: Amazing view. Awesome Location. Very Nice Room.

Khuyết điểm: I had to plug the fridge in. Someone trying to save money but I had a warm fridge. I hate continental breakfast, have full breakfast.

Ưu điểm: Very very clean

Khuyết điểm: Nothing

Ưu điểm: Clean, comfortable bed Nice toiletries

Khuyết điểm: Downtown was frustrating as many road closures. Not the hotels fault

Ưu điểm: The room was clean and the beds were comfy.

Khuyết điểm: I was not expecting to receive such poor service at a 5-star hotel. Upon arrival I parked underground and saw that parking cost $10 for the public, but there were signs instructing hotel guests to note their licence plate # and go to the front desk so I thought it must be $10 or less for guests of the hotel. At the front-desk I was asked for my licence plate #, which I provided. When the clerk didn't mention a fee, I understood parking to be included. Upon checkout, I was told I would be charged $35 for parking. I was shocked, and told the clerk that I was not made aware of any parking fees upon check-in, to which he replied - "oh, maybe I can cancel it. Oh, no wait, we have to pay the parking lot to use that space so I have to charge you". I said "it would only have been $10 if I paid at the meter in the lobby" to which he replied "yes, but you would have had to top up the meter at 6am". So I guess I paid $25 for that luxury and was not given any choice in the matter. $35 is waaay to steep for overnight parking, especially when you are paying such a high rate for the room. Secondly, my friend and I approached the concierge desk. We were in town for a festival that was happening 3.5km away and usually has 100,000 people in attendance over a 4-day weekend. We asked the concierge the best way to get to the festival and he had never heard of the festival or the facility. He did a quick google maps search and printed off directions that we could have easily gotten ourselves. It was not possible to walk or drive to the festival so these directions were useless. We had heard that there were park and ride locations as well as numerous public transport options available, but we just paid for a cab because we had no idea how to find this info and the "concierge" had no idea. These are the things a concierge at a 5-star hotel should be able to assist with. All in all disappointing. Will not be staying again.

Ưu điểm: This hotel is excellent value for money and I would recommend it to anyone looking for a safe and convenient location right in the heart of downtown Edmonton. The room was clean, the bathroom was spacious and the staff were very friendly. The pool & hot tub on the top (26th) floor were an unexpected bonus, I highly encourage all guests to take advantage of it. The staff were super nice and very accommodating - we had a very late night flight and they very kindly let us have a later check out which was really appreciated. 10/10!

Khuyết điểm: It would be nice if breakfast was included as the breakfast in the hotel restaurant downstairs is pretty pricy for what you get.

Ưu điểm: The hotel itself was amazing. The staff exceptional. The room was fantastic, everything I could have asked for.

Khuyết điểm: The only problem with this hotel is the location. Downtown Edmonton is a toilet bowl. The hotel is so nice inside, but once you step outside....it's like stepping into another country. You will see junkies everywhere. Literally. Be careful at night. Be careful in the morning too.

Ưu điểm: Clean and close proximity to all of downtown

Khuyết điểm: The hot tub and pool was out of commission so it would have been a nice heads up to have known this before hand as I booked the hotel based on its roof top hot tub.

Ưu điểm: Close to Rogers Downtown Restaurant close Rooftop pool

Khuyết điểm: Key cards everywhere

Khuyết điểm: Couldn’t get towels for the pool we asked 3 times for sure 2 different people ... they said they would get some to us but didn’t

Ưu điểm: Bed was comfy, pillows so soft, excellent location for Rogers events and chop restaurant was delicious

Khuyết điểm: Parking way too expensive

Ưu điểm: Great location

Khuyết điểm: Windows were very dirty

Ưu điểm: Nothing

Khuyết điểm: Location and they offered to land me a microwave for extra $10, they charge me for parking $35 a night. Won’t recommend to any of of my family nor my friends

Khuyết điểm: The local crown out front that pick pocketed me my last stay. You need security out front.