Best Western Plus Navigator Inn & Suites

They stole my husband's birthday gift!

We stayed one night at the BW Navigator. We were there to celebrate my husband's birthday, but he had to work the next day. So we booked a hotel close to his work so he would have a short drive the next morning. We took separate cars, and in the packing process, we forgot his birthday gifts in the room. We called as soon as we realized that neither of us packed the gifts. We spoke to two different employees. The last employee, Heather, found the small electric tea kettle, but not the rest of his gifts. She said to me "we have the small box but we couldn't find the bigger box" I had never told her or the other employees that there were two boxes! How would she know this unless she had seen the boxes. My husband now has no birthday gifts because of their lying and stealing. What do they want with a gardening book from our grandparents and a hat anyway? Her response to me was "we are not responsible for lost or stolen items." Well, you ARE responsible if YOU STEAL THEM! STAY AWAY from these lying, stealing employees.

Tweekers in the hall way

The breakfast was nice

No shower pressure to toilet ran all night.. horrible smells in the hallway.

The business center allowed my husband to get his work done while we all slept.

There was no high chair for eating breakfast. It was difficult to feed my family while keeping my 2 year old in a chair. It was frustrating to start my day with no high chair. The hotel wasn't family friendly to young families.