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Tuyệt hảothg 1 20209,6
Loved every part of this extremely unique and historic property. The owners were amazing and treated us like family. This is a can’t miss.
Loved every part of it.
Tốtthg 1 20207,5
Very old style riad with lots of charm, attentive staff
The location of our room; the door of the ground floor room opens up to the LOBBY where people check in and have breakfast, always noisy in the morning with family and kids talking loud and going by their business Avoid the ground floor room in this lobby area , stay in the upper floors
Kémthg 1 20202,0
The lady who welcomed us was very nice. The location is fabulous if you come by car, it is close to the walls of the Medina where you can just park outside of it.
We didn't like it at all. The pictures and description looked very nice, but reality looks totally different. To start with the facility: The riad itself with tiles, woodwork and so on is in a terrible state. Yes, it is a old riad and that has his charm. But no one is doing anything to maintain it. Much furniture is half broken, toilets come off, the lights do only work partly. What really annoyed us is the cleanliness. The place is just super dirty. Carpets in the bathroom and sleeping room are full with dirt and dust, they haven't been washed in ages and it is just disgusting to look down on the ground. All corners are full of dirt, the toilet and basins included. That continues when you walk through the house. The terrace has a lovely view all over the Medina. Probably one of the best. But it is full with bird poo, literally every square meeter. No one has cleaned that things since years. The cushions on which you are supposed to see don't show there original colour anymore. It is disgusting to touch anything at all. The staff is quite nice, however, party intimidating. The guy who opens the door is looking at the tip for carrying the bags and try to make you think it's not enough. All this would've been ok if we we're talking about a cheap hotel. But we paid 80€ per night. I travelled Morocco twice and am aware of the standards. This is far away. Stay away from this place.
Kémthg 1 20201,0
The man who helped carry our luggage to our room and moved a mattress into the room since they made me sleep on the floor, was the only nice part of our stay.
This was the worst hotel/riad experience I have ever had. Arrival: They messed up our reservation, claiming that it never went through on their end, but the lady who greeted us asked for me by name and had our reservation in her hands, which tells me they were BSing us the whole time. I had booked a room with two double beds. The first night they put us in a TINY room with one double bed, so I had to sleep on the floor on a couch cushion they brought in, only putting up with it because the owner's father promised us that the next night he would give us an upgraded room with a loft, because another kind guest said she would switch rooms. Next morning: The owner's father gave that room away to new guests while standing right in front of us. Then he claimed that they already had booked that room, which was a lie since the lady who was in it previously had made the decision to switch rooms the previous night FOR US so there is no way someone had booked it. And even if that were the case, he shouldn't have given away another guests room without checking on it! Then, he showed us another room that he insisted was still an upgrade, but it was the exact room I had booked in the first place! He kept insisting it was an upgrade and he was now giving us a room with a sauna (which was broken), and when I showed him the reservation and said that it was the room we had booked in the first place, therefore, it was NOT an upgrade, and I slept on the floor last night because we were promised an upgrade, he got extremely defensive and kept insisting we were paying "peanuts" for that room anyways. Overall, the owner's father is a con artist who accepts no responsibility and tries placing the blame on the employees, who were trying to help make things right, but he wouldn't listen to them or us.
Ổnthg 12 20195,8
-very nice staff -good breakfast -for some reason does the toilet flush with boiling hot water, it will literally smoke
-the Riad is split in two locations one inside the Medina and one rather outside--> the one inside the Medina is really hard to find on your own, especially cause you don't have an address, cause you only get an address to the one outside -the WiFi doesn't really work in the upper rooms -the showers are very inconvenient aka they don't really work or work with cold water -quite dark
Palais Al Firdaous ở Fes El Bali, Fes, cách Cổng Xanh và Cổng thành Guissa 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí.
dựa trên 66 đánh giá
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