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No social distancing at all at breakfast buffet but management refused to clean room for 'safety' reasons and asked guests to place dirty towels and trash in hotel halls. Illogical. One bed in suite was broken and should be replaced immediately!
The location and proximity to downtown Gatlinburg.
I believe the breakfast aspect could be more organized. During this pandemic, the staff should serve the guest. It was a little chaotic and unorganized. One serving, guest come through and staff hand and serve the food. This may keep you from running out.
It was clean. Location was good. You could just park and walk to downtown area. Close to shops and dining. Uphill on the way back though!
It was overpriced.
The room was really nice and we liked the outdoor sitting area.
Very clean and if you needed anything the staff was very responsive.
Breakfast was not good. I understood because of COVID it wouldn't be what it usually was but they have very little choices and ran out very quickly.
Great hotel did not like paying for a balcony room on ground floor
To far to walk
Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Breakfast included was nice.
The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
Staff was very friendly
Hampton Inn Gatlinburg Historic Nature Trail ở trung tâm Gatlinburg, chỉ cách Trung tâm hội nghị Gatlinburg 4 phút đi bộ và cách Cáp treo Gatlinburg 11 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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