Motel One Hamburg-Altona

the staff were helpful and they knew the neighbourhood well enough to give precise information, the hotel was equipped with all I needed

there's no door for the shower room

The modern design of the hotel.

There are many. First, the rooms are way too small, the shower door is so small that water splashes onto the floor.To quote the modern design masters, "form does not follow functions". The hotel and staff are too strict. They advertise free wifi internet, but the staff are too strict on how and where you can use it. They want to charge for every little things that make it too annoying. A lot of the guests are foreign visitors, so this can especially feel like BAD customer service to those of us that are accustom to good service in the hospitality industry.

Stylish atmosphere and good public transport

Woken at 5am every morning from traffic noise even on the 4th floor. The hotel is on a road with 6 lanes of busy traffic.