Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Hăm-buốc
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Hăm-buốc.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Hăm-buốc có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hăm-buốc với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Hăm-buốc trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The crew was excellent."
Khuyết điểm: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Khuyết điểm: "Poor customer service and lack of care for loyal passengers"
Ưu: "Crew could have been less rude"
Khuyết điểm: "Crew miss my drink"
Ưu: "Crew were amazing and great entertainment"
Khuyết điểm: "Boarding could be better"
Ưu: "The crew was really nice. The plane was clean and comfortable."
Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"
Ưu: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Khuyết điểm: "Food was good but was not full compared to emirates."
Ưu: "Seats were good"
Khuyết điểm: "Food could have been better"
Khuyết điểm: "Reservation online"
Ưu: "Great crew and cabin!"
Khuyết điểm: "Meals were just ok"
Ưu: "The crew was great as usual. The food was good"
Khuyết điểm: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Ưu: "Food was good"
Khuyết điểm: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Ưu: "Short flight"
Khuyết điểm: "N/A"
Ưu: "So good to get on a flight where I can fit in the seats..."
Ưu: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Khuyết điểm: "Reclining seats tend to make me caustaphonic with the limited space"
Khuyết điểm: "Cabin temperature was really hot."
Ưu: "The staff were so friendly and helpful."
Ưu: "Amazing service!"
Khuyết điểm: "N/a"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Khuyết điểm: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Khuyết điểm: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Ưu: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Khuyết điểm: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "food. schedule was on time"
Ưu: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Khuyết điểm: "Nothing"
Ưu: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Khuyết điểm: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Khuyết điểm: "Kids playing and out of control and the flight attendants wouldn't do anything."
Ưu: "Very friendly crew & modern aircraft"
Khuyết điểm: "cramped uncomfortable seats freezing cold"
Khuyết điểm: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Ưu: "The SIA crew is the most gentle and careful I have ever encountered."
Khuyết điểm: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Ưu: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Khuyết điểm: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ưu: "Great food and plenty of movies. Friendly crew"
Ưu: "To be able to bring luggage up to 30 kilo's"
Khuyết điểm: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Ưu: "Hot/Cold towels, great movie selection, more space, good meals"
Ưu: "We love travelling Singapore Airlines and always try to travel with them if we can"
Khuyết điểm: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"
Ưu: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Khuyết điểm: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Ưu: "The vouchers at the airport enabling us to have a shower just lovely"
Khuyết điểm: "Enterntainment average on last flight and seats were hard."
Ưu: "Everything was great!"
Ưu: "toothbrush and toothpaste and ability to charge cell phone"
Khuyết điểm: "my personal headphones did not work well with the seat audio jack"
Ưu: "Got me to Phnom Penh on time, which I do appreciate. Food was good. Crew was efficient."
Khuyết điểm: "If you sit in the middle seat on row 45, you'll have very little legroom, as there's apparently the need to some kind of mechanical box under the seat in front of you (exit row). A pain."
Ưu: "First time to travel with Singapore Airlines and we were impressed with the overall service for economy class. Food was good, entertainment package offered multiple options. Flight attendants very helpful."
Khuyết điểm: "Had a 14hr layover and you do not compisate for hotel room. Most uncomfortable day of my life."
Ưu: "Singapore airline was ok. The food wasn't spectacular and the seats where a little cramp. The only thing that was good was that they provided amenities like toy for kids, entertainment system was uptodate."
Khuyết điểm: "Seats were little cramp and food wasn't impressive."
Ưu: "Not a lot"
Khuyết điểm: "Most things but food was awful"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "Flight is spacious"
Khuyết điểm: "Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed.."
Khuyết điểm: "Again very impressed with Qatar Airways service on the board"
Ưu: "As always the crew was so nice...really catered to our needs on the long flight."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Friendly Crew, good entertainment possibilites."
Khuyết điểm: "Everything has a plastic holding purse."
Ưu: "Stuff are so excellent clean plane good food"
Ưu: "The crew was excellent. The plane was new."
Khuyết điểm: "There was a limited choice in movies. Boarding and deplaning took a while."
Ưu: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Khuyết điểm: "Please include Nigerian and Ghana movies"
Khuyết điểm: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."
Ưu: "Everything was good"
Khuyết điểm: "Veg Food"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Khuyết điểm: "not so much."
Ưu: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Ưu: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Khuyết điểm: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Ưu: "boarding process was efficent"
Khuyết điểm: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"
Khuyết điểm: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Ưu: "great service from flight attendnants."
Khuyết điểm: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Ưu: "Great service, friendly and helpful"
Ưu: "The plane had everything I could want."
Khuyết điểm: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Ưu: "Cabin crew service is excellent. Food is very nice. Safe travel."
Khuyết điểm: "Little bit congested."
Khuyết điểm: "Nothing"
Ưu: "Big seat"
Ưu: "I was already travelling 5000km so I didn't notice anything"
Khuyết điểm: "Turbulences ... but it's ok."
Ưu: "It arrived on Time."
Khuyết điểm: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Ưu: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Khuyết điểm: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Khuyết điểm: "N/A"
Ưu: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Khuyết điểm: "No internet and the food was mediocre at best."
Ưu: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."
Ưu: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Ưu: "I like everything about the flight"
Khuyết điểm: "Flight was very long"
Khuyết điểm: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"
Ưu: "Crew were friendly"
Khuyết điểm: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Khuyết điểm: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Ưu: "On time departure and nice group of crews"
Khuyết điểm: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."
Khuyết điểm: "Dirty old plane"
Ưu: "Onboard crew"
Khuyết điểm: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "Good service all the way to final destination. A+ service. Newer model airplane."
Khuyết điểm: "None"
Ưu: "view above"
Khuyết điểm: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Ưu: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Khuyết điểm: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Khuyết điểm: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Ưu: "The service was great"
Khuyết điểm: "Nothing"
Ưu: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Khuyết điểm: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Entertainment and food"
Khuyết điểm: "Could not sleep... Need more room"
Ưu: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Khuyết điểm: "The entertainment system is poor. Hardly any movies/shows worth watching."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "My sleep"
Khuyết điểm: "Food"
Ưu: "The crew itself was great and very attentive. Based off checking in I didn't expect the flight experience itself to be so great."
Khuyết điểm: "Checking in was awful in SF. My downloaded boarding pass didn't work at the security gate and a lady checking boarding passes made snide comments about me not being TSA pre check. Had to go and wait in the line to have them print the pass and of course. Make the downloaded passes work."
Khuyết điểm: "Food"
Ưu: "The food was great, customer service also good and price is Afordable"
Ưu: "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
Khuyết điểm: "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."
Ưu: "They lost my luggage and no one knows where it is!"
Ưu: "The flight was excellent. Thank you."
Ưu: "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
Khuyết điểm: "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."
Ưu: "The entertainment was good"
Khuyết điểm: "We asked for special meals and they told us they only had one type of meal on board"
Khuyết điểm: "Entertainment system not operational"
Ưu: "Safe arrival."
Khuyết điểm: "Being denied of wine drinks after 2nd tm."
Ưu: "there are a lot of movie"
Khuyết điểm: "children!!"
Ưu: "The crew - very helpful and friendly"
Khuyết điểm: "The food was Ok...the rice was a bit hard The sound on the entertainment system was not clear"
Ưu: "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"
Ưu: "Meal very good. On time."
Khuyết điểm: "Audio for entertainment via ear buds almost indecipherable."
Ưu: "The counter in Kuwait was very kindly with my because I have disabled boy"
Khuyết điểm: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Ưu: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Khuyết điểm: "No complaints"
Ưu: "The boarding was fast and smooth"
Khuyết điểm: "The food"
Ưu: "The plane was better then the usual"
Khuyết điểm: "Timing"
Ưu: "Crew was professional, pleasant"
Ưu: "Flight attendance service is great"
Khuyết điểm: "Boarding process too complicated with several security check points make the travel more difficult"
Khuyết điểm: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Ưu: "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
Khuyết điểm: "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."
Ưu: "The staff was courteous and helpful"
Khuyết điểm: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."
Ưu: "Complimentary travel kit was a life saver."
Ưu: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Khuyết điểm: "I don't like landings but the crew did well!!"
Ưu: "Direct flight from Houston to Istanbul. Ran on time, and food was good."
Khuyết điểm: "Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash."
Ưu: "Good service, thanks"
Khuyết điểm: "because of time zone change, Turkish take off was not updated with landing. Was lest time between flights"
Ưu: "The entertainment and food were excellent"
Khuyết điểm: "The boarding process was horribley inefficient. I stood in line in a non air conditioned terminal for over 30 minutes for a security check before boarding."
Ưu: "While in Barcelona, Spain I needed to change my departure time, there was the usual long lines ahead of me when a THY Associate questioned me about my travel plans. I explained to her that I needed to change my departure time and she took me out of line and escorted me to the correct window. Standing now at the correct window I was able to quickly make the desired changes. I was so happy I was able to avoid the long lines. THY is a Class A operation indeed. Thank you, Rudy"
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Khuyết điểm: "Everything good"
Ưu: "Definitely would recommend Turkish airline Great experience overall"
Ưu: "I have been flying with Turkish Airline for over 24 years. And they are the best ever. If they have flights to my destination I sure fly with them."
Khuyết điểm: "N/A"
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "The best air line in Europe"
Ưu: "Nice food for 80 minites flight"
Khuyết điểm: "Crew should be a bit more friendly"
Ưu: "Everyone was friendly and the food was generally very good."
Khuyết điểm: "I didn't like how the description of Athens included old Ottoman sites!?! Few people if anyone go to Athens or larger Greece for Ottoman history. Be more impartial please."
Ưu: "Same as above"
Khuyết điểm: "Boarding mess at Istanbul"
Ưu: "Food was great and service friendly. They weren't stingy, either; even on the 3 hour flight you got a real meal. Boarding went smoothly, too. Transfer was easy. In flight entertainment had lots of good choices."
Khuyết điểm: "The seats were too small with too little leg room. I'm not that tall, only 5'8", but I could not barely get the headrest up to my height, and my knees still touched the seat in front."
Khuyết điểm: "The TVs did not work on my flight from Istanbul to Hamburg. Not only my tv but others on the plane kept saying it was an "error" do to a seat readjustment. Also it is so hot in the Turkish airport especially in the 300 gates. It made boarding miserable because there was so many people."
Ưu: "The flight out of JFK was late. I was seated way in the back. If the steward had not thought to offer me an empty seat way up in the front, I would not have made my connecting flight."
Khuyết điểm: "my seat back did not recline."
Khuyết điểm: "My Luggage did not make it, I don't have any information about it :)"
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "Food was good. Service was excellent."
Khuyết điểm: "Nothing."
Khuyết điểm: "The flight TK 119 (Khi - Istanbul) reached Istanbul late by half an hour. The layover at Istanbul was 1 hr 25 m. The distance to reach Gate 504 was terribly long. I had to run all that long distance to reach gate. After passing thru security checks, etc. I was completely exhausted. All that trouble to be dropped from plane on the runway and then using bus to reach terminal building and vice versa for the onward flight TK 33, was a terrible experience. The layover time and the lengthy and tiring procedure need immediate revision and rectification. Instead of comfort, passengers get high blood pressure and exhaustion. Very troublesome experience."
Khuyết điểm: "Aggressive staff, terrible food"
Ưu: "Food and entertainment."
Khuyết điểm: "Disorganized boarding and lower than average leg room"
Ưu: "Nice food"
Ưu: "So rude crew"
Ưu: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Khuyết điểm: "Nothing,just the seats. Cleanliness was perfect"
Ưu: "Muslim food"
Ưu: "Great crew."
Khuyết điểm: "Ran out of business class meal. Substituted a Econ class."
Khuyết điểm: "Everything was OK"
Khuyết điểm: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Khuyết điểm: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Ưu: "Pleasant flight"
Khuyết điểm: "We were delayed & missed our connection"
Khuyết điểm: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Ưu: "It was all fine"
Khuyết điểm: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Ưu: "Overall KLM experience is good"
Khuyết điểm: "Food quality was mediocre for a business class flight."
Khuyết điểm: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Ưu: "Everything was good except for the entertainment consul for one of our seats."
Khuyết điểm: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Ưu: "The service"
Khuyết điểm: "The food."
Ưu: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Ưu: "MCR airport Mert & Greet parking was smooth and efficient."
Khuyết điểm: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Ưu: "Nice crew pilot food and beverage"
Khuyết điểm: "No wifi"
Khuyết điểm: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Ưu: "Good selection of movies."
Khuyết điểm: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Ưu: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Khuyết điểm: "Nothing to say"
Ưu: "The entertainment options were good."
Ưu: "Professional crew. Good boarding."
Khuyết điểm: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Khuyết điểm: "The movie selection did not seem extremely varied."
Ưu: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Khuyết điểm: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Khuyết điểm: "They have mabaged to lost my luggage"
Ưu: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Khuyết điểm: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Ưu: "Nothing really"
Khuyết điểm: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Ưu: "Food was good and crew members were very nice"
Khuyết điểm: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Ưu: "Very friendly service!"
Khuyết điểm: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Ưu: "Very friendly crew"
Ưu: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Khuyết điểm: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Ưu: "The flight was great."
Ưu: "quick and relaxed"
Ưu: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Khuyết điểm: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Khuyết điểm: "Two hours delay in the start."
Khuyết điểm: "OLD OLD plane with hard seats and tiny screens"
Ưu: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Khuyết điểm: "Nothing."
Ưu: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Khuyết điểm: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Khuyết điểm: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Khuyết điểm: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Ưu: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Khuyết điểm: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Ưu: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Ưu: "Very good flight, excellent service and good food."
Ưu: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Khuyết điểm: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Ưu: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Khuyết điểm: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Ưu: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Khuyết điểm: "The stinky guy behind me, but that's not the airline's fault."
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Hăm-buốc
Khẩu trang bắt buộc
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Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay đến Hăm-buốc
Xét nghiệm trước khi bay
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Linh hoạt huỷ đặt
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