SGN - HAM

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SGN — HAM
6 Thg. 10 — 13 Thg. 101
Khứ hồi
1 người lớn
Phổ thông
Từ?
Đến?
Th. 5 6/10
Th. 5 13/10

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Tốp 5 hãng bay hàng đầu phục vụ tuyến Hồ Chí Minh Quốc tế Tân Sơn Nhất đến Hamburg

Điểm theo đánh giá của khách hàng KAYAK
8,2
Qatar AirwaysĐiểm tổng thể dựa trên 11898 đánh giá
8,3Lên máy bay
8,1Thư thái
8,6Phi hành đoàn
8,2Thư giãn, giải trí
8,0Thức ăn
Đánh giá hãng bay

Everything was wonderful!

Đọc thêm về Qatar Airways

Everything was wonderful!

Service was terrible. Flight attendants are rude. Almost feels like they’re doing you a favor. Skipped one of the meals on my row, when asked for water bottle they told me they didn’t have it. Didn’t pick up trash, skipped again for asking for a drink. Didn’t offer tea/coffee service at all. Overall very bad experience will not recommend or fly Qatar airways again

My 12 hour flight had 2 flight attendants for whole back section. I asked for tomato juice and it came after 40 mins, after he completed serving whole section. They gave about 1L of water in 12 hours. Even if asked more- they give half a cup. Food was excellent, headrest of the seats where excellent.

Everything fine

It was a good trip. Friendly staff. On time flights. Great experience.

ALX check in staff unprofessional attitude, unaware the employer rules & regulations and so much traylers suffer due to check it n staff non guidance approach

Ưu: "comfortable seats. Crew was friendly. Food was good."
Khuyết điểm: "cannot think of any. I am Qatar airways fan"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Khuyết điểm: "Qatar Airways are the best"
Ưu: "Food, seat, entertainment"
Khuyết điểm: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "The crew was excellent. The plane was new."
Khuyết điểm: "There was a limited choice in movies. Boarding and deplaning took a while."
Ưu: "Crew was really amazing."
Khuyết điểm: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Ưu: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Khuyết điểm: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Ưu: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Khuyết điểm: "Everything was good."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Ambiance"
Ưu: "Great service from all staff ,"
Khuyết điểm: "Nothing"
Khuyết điểm: "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"
Ưu: "The crew were very friendly and helpful."
Khuyết điểm: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Ưu: "Staff was reasonable"
Khuyết điểm: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."
Ưu: "On time Very convenient price compared to other airlines"
Ưu: "The hospitality of this airliners is unprecedented"
Khuyết điểm: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."
Ưu: "everything"
Khuyết điểm: "Nothing"
Ưu: "The food"
Ưu: "It was on time."
Khuyết điểm: "The food sucked."
Ưu: "Lots of entertainment"
Khuyết điểm: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"
Khuyết điểm: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Khuyết điểm: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Ưu: "Complimentary upgrade to business class."
Khuyết điểm: "Service"
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "Helpful and frieendly"
Khuyết điểm: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Ưu: "everything went perfect , tank you KAYAK"
Ưu: "Love it. Newer airplane; state of the art high-tech."
Ưu: "Transit airport lounge allowed owing to gold status"
Khuyết điểm: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."
Ưu: "service"
Khuyết điểm: "asian vegetable meal was uninspired"
Ưu: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Khuyết điểm: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."
Ưu: "Again on time and effortless boarding made the overall experience a good one."
Khuyết điểm: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Ưu: "Staff courtesy"
Ưu: "Quick, easy boarding and nice crew with professionalism."
Khuyết điểm: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Ưu: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Khuyết điểm: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."
Ưu: "Journey was ok."
Khuyết điểm: "Flight was on runway for more than 45 mins. I had to run to catch my connecting flight. If the flight had to wait then why on runway after landing. Anyways I barely caught my connecting flight."
Ưu: "the crew, the comfort, the entertainment."
Khuyết điểm: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Good boarding. Nice flight attendants."
Khuyết điểm: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Khuyết điểm: "I had to have the same food in both flights"
Ưu: "The crew are friendly and polite, which mitigates the negative stuff on the right to some extent."
Khuyết điểm: "It's an older plane on this route, which feels comparatively tired; it has the old lean-back seats, which are a bit less comfortable than the newer lean-back, slide-forward ones. The entertainment system is older, so you lose leg-room in aisle seats, and there is less on offer. And because the flight was completely full, you do feel very restricted (not QR's fault, but a function of narrow seats)."

We booked Hindu meals for all passengers but it was not saved for one passenger. The website has some issues.

Excellent

Emirates what could gone wrong

Ưu: "Social distancing first .... the food is not good second .... the ticket prices are high for such a service"
Khuyết điểm: "Social distancing first .... the food is not good second .... the ticket prices are high for such a service"
Ưu: "The seating, food, safety measures"
Khuyết điểm: "You are best nothing to improve"
Khuyết điểm: "Offer cappuccino along with coffee, tea, and juice."
Ưu: "I would like to see you distribute toothbrush kits in economy class, even if you do not consider 7-8 hour legs as long haul flights"
Khuyết điểm: "there were no toothbrush kits given out in economy class"
Khuyết điểm: "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"
Khuyết điểm: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Khuyết điểm: "Services of crew very poor specially onboard services in business class"
Ưu: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Khuyết điểm: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
Ưu: "Not really Seat cushion hard ."
Khuyết điểm: "Boarding disorganised..little management of the process"
Ưu: "Best economy airline experience I’ve had in years"
Khuyết điểm: "If they could have offered neck rubs (jokingly)"
Ưu: "Flight crew were excellent."
Ưu: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Khuyết điểm: "The food was poor quality, overcooked and even though I'd ordered a vegan meal, did not receive it. Crew was just okay. Completely disappeared after 1st meal; no water/juice service unless you went back to the back and asked for it. Overall was very disappointed based on previous reviews. This was a "meh" mediocre experience!"
Ưu: "Excellent all round.a"
Ưu: "Great crew and comfortable seats"
Ưu: "Flight attendants were very friendly and helpful."
Ưu: "Very helpful and arranged for me to move next to a friend (we had booked separately )"
Khuyết điểm: "Nothing"
Ưu: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Khuyết điểm: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Ưu: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Ưu: "The relaxed environment and the crew are amazing"
Khuyết điểm: "Some snacks between the food service"
Ưu: "entertainment, legroom"
Khuyết điểm: "unacceptably atrocious customer service by crew at checkin. i was starting to think i accidentally got a wizzair ticket instead of emirates. shockingly poor manners."
Khuyết điểm: "The screen not working I feel very bored"
Ưu: "The flight was smooth. Food was good."
Khuyết điểm: "Long wait while taking off from Dubai."
Ưu: "We are arived safe"
Khuyết điểm: "The attitude of the crew it was very good and the comportment very nice"
Ưu: "The ICE entertainment program & the food"
Khuyết điểm: "my TV screen didn't work"
Khuyết điểm: "Very noisy for passengers sitting by crew area. Crew seats were used very frequently and every time it opened and closed it slammed waking up passengers."
Khuyết điểm: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Ưu: "Entertainment system is very good. Crew was marvelous"
Ưu: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Khuyết điểm: "Nothing"
Ưu: "I really recommend this airline. Is worth every single dollar that you pay. Everything is exceptional, the service magnificent, the food is good but the beverage choices are great quality. We really love everything about to travel in Emirates. We are considering to use this airline every time that our destination works."
Khuyết điểm: "Since they pick up at your house until we landing you feel VIP"
Ưu: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"
Ưu: "Overal very comfortable and good service aboard plane."
Khuyết điểm: "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."
Khuyết điểm: "worst crew i have ever encountered in spite of repeatedly calling them they just completely ignored my calls served me wrong food and when i said i needed a veg meal they said they could only serve if it was pre-booked when i showed them my pre-booking details on my cell they agreed to serve me one. Very disinterested crew in serving the guests badly managed from my early, also the pizza slice emitrates serves is a non veg pizza its clearly written on the box preparation may include eggs fish etc.. and they did not have any substitute for the same. Multiple passengers kept on disturbing me and asking me to shift my seat even when i was sleeping and the crew did nothing about it because of this experience i would not choose to fly emirates again"
Khuyết điểm: "It was delayed for 50 mins"
Ưu: "Spacious, great entertainment selection, crew is very attentive"
Khuyết điểm: "Not all seats can lean back"
Khuyết điểm: "None."
Ưu: "Everything is perfect"
Ưu: "Staff and the choice of movies in the entertainment system."
Khuyết điểm: "The food could be better. Should provide choice of fruits, salad, yogurt etc. The economy class seats should be made more comfortable for long flights. The seats are ok if it is a 4 or 5 hour flight."
Ưu: "Great airline, very friendly staff, the food was pretty good considering that it's airplane food.The ICE entertainment system was great, lots of movies/TV shows to watch on the flight."
Khuyết điểm: "Only negative part is that we sat right by where they stored and prepared the food so it was noisy at times."
Ưu: "Nice comfy and roomy seats. Excellent service."
Ưu: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Khuyết điểm: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."
Ưu: "Everything"
Khuyết điểm: "Nothing"
Ưu: "Flight crew was responsive and courteous."
Khuyết điểm: "Seats are hard. Scrambled eggs were not edible."
Ưu: "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."

On time, stuff was professional and polite, good food. Thank you

Family was upgraded from economy to business class. Wonderful experience! Food was great and the service was exceptional! We did have a tight connection in Zurich because of air traffic congestion. That said, our bags did not reach Chicago. That is understood but Swiss Air should have their stand staffed several hours after the flight arrives due to O'Hare immigration back ups to handle any baggage issues. Furthermore, Swiss Air should have a working US 800 number to handle any baggage issues. I called their customer service number and they gave me the number for Lufthansa baggage, then the number for United baggage, then the number for Swiss Air baggage in Zurich. Swiss Air customer service was not helpful with my baggage issues. A global airline should have working 800 numbers in the US or should empower their customer service agents to handle these events. I completely understand the tight connection and bags not making it onto the aircraft, but there needs to be a first rate support system in place if this occurs. Swiss Air is lacking in this respect.

Everything was perfect. on time, clean organized. I was pleasantly surprised

It was an excellent flight!

Better entertainment options and faster boarding.

Ưu: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Khuyết điểm: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"
Ưu: "Awful!!!"
Ưu: "Crew was great. Very friendly and accommodating"
Khuyết điểm: "Regional jet had hard seats but adequate for 1 he flight"
Ưu: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Khuyết điểm: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."
Ưu: "Great crew"
Ưu: "crew"
Khuyết điểm: "comfort, leg room, very crowded, overhead space jammed"
Khuyết điểm: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."
Ưu: "Fast boarding"
Khuyết điểm: "The food is the worst there is"
Ưu: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"
Ưu: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Khuyết điểm: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Ưu: "Everything was perfect"
Khuyết điểm: "Everything"
Ưu: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Ưu: "The plane wasn't totally booked and very clean"
Ưu: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Khuyết điểm: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."
Ưu: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."
Khuyết điểm: "Excelent"
Ưu: "I love Swiss Airlines, would definitely book with them in the future"
Ưu: "Small screens. Hard to use"
Khuyết điểm: "They left my bag in Switzerland"
Ưu: "Check in easy"
Khuyết điểm: "Weren’t told enough about delays ... very tight seating crew was friendly"
Ưu: "Nice staff and inflight service. seats were great"
Ưu: "Service"
Khuyết điểm: "All was great"
Ưu: "My partner and I loved our first flight with Swiss from JFK to Zurich the chairs was amazing, we enjoyed the full bed and the entertainmnet screen was amazing to enjoy. The food was delicious and the service was amazing."
Khuyết điểm: "My Partner and I was dissatisfied with our connecting from Zurich to Cairo. We expected the same flight but we were in basically in coach with little more leg room. The chairs barely reclined to a comfortable position. There was no entertainment, just a three and a half hour flight at the flight plan on a small tv hanging over. their was no differentiation between the economy behind us. just the food that was brought to us, other felt the same as well who were traveling in business with us."
Ưu: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Khuyết điểm: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Ưu: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Khuyết điểm: "Very long time to board which resulted in flight leaving late"
Ưu: "The crew was very nice and professional lucky it was a short flight"
Khuyết điểm: "The quality of the flight is cheap"
Ưu: "BEST FLIGHT OF MY LIFE"
Khuyết điểm: "NOTHING"
Ưu: "Relaxed check-in"
Khuyết điểm: "Seats"
Ưu: "Professional, courteous, friendly, timely service."
Khuyết điểm: "Did not have to do with the airline itself, there were many many families with many, many screaming babies the entire flight."
Ưu: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Khuyết điểm: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."
Ưu: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Khuyết điểm: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Ưu: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Khuyết điểm: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."
Ưu: "The service is the best!!! I enjoyed everything!!"
Ưu: "Service ok"
Khuyết điểm: "Horrible food, tvs didn't work, crowded."
Ưu: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Khuyết điểm: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."
Ưu: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Khuyết điểm: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"
Ưu: "Flight was good and comfortable"
Ưu: "Comfort of the flight ,very friendly staff"
Khuyết điểm: "Nothing"
Ưu: "The food"
Ưu: "We were able to purchase an upgrade at the airport -- was a great experience."
Ưu: "The service was very good."
Khuyết điểm: "The seats were very UNconfortable. The entertainment system was limited."
Ưu: "The crew was courteous and trying their best."
Khuyết điểm: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."
Ưu: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Khuyết điểm: "Online check-in was complicated by my visa and made worse when I went to check-in counter at airport and representative did not know how to enter my info into the system. There should be better training provided to ensure people who are foreign citizens living in another country on visas can be easily processed just as quickly and efficiently as everyone else."
Ưu: "Everything. Service was excellent."
Khuyết điểm: "Everything was very good."
Ưu: "Price was good, as they had a special offer"
Khuyết điểm: "Everything. Next time I rather pay a bit more and fly easyJet."

I liked the comfort and the gifts. The service needs to be improved. Overall, everything is good, and I would use Turkish Airlines again, but it depends on the price, of course.

Overall excellent. Check-in can improve.

The flight was 5 hours late, made us miss our connector to Dallas. No more flights to Dallas until Friday. We were only offered the late flight to Istanbul, hotel overnight in Istanbul. A flight to Houston and we’re are stranded from there. Later, I found a flight to Newark, take a Connector Bus (my costs) to JFK, overnight layover 8 hours, and a flight to Dallas from there. I was refused to change to that flight unless I paid $300, my connector, and any hotel costs if I chose one. Having spent the night before in JFK, I absolutely would need the hotel, it is not safe.

Khuyết điểm: "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"
Ưu: "The crew and the food were amazing! The seats in Business Class were bery comfortable."
Ưu: "Attention"
Khuyết điểm: "Food"
Ưu: "Service. Food everting was. Excellent"
Ưu: "Onboard service was good - two meals and in between. Some good movies and TV plus internet service you have to pay for."
Khuyết điểm: "The seats are uncomfortable for 13 hours of intense use."
Ưu: "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."
Ưu: "The recline and comfort of the seat is good, and the map and entertainment system is OK."
Khuyết điểm: "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."
Ưu: "Food on flight was good, captain was good pilot"
Khuyết điểm: "Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD"
Ưu: "Great service and food"
Khuyết điểm: "None"
Khuyết điểm: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
Ưu: "Comfortable flight, on time and good service"
Khuyết điểm: "Entertainment system not operational"
Ưu: "Excellent food excellent services"
Khuyết điểm: "Not prompt and boarding wasn’t great .."
Khuyết điểm: "The food was a bit tastless"
Khuyết điểm: "Everything I enjoy flying with turkey airlines"
Ưu: "Everything good"
Khuyết điểm: "All good"
Ưu: "Boarding process started early and was efficient. Short flight so not much to say."
Khuyết điểm: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Ưu: "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"
Ưu: "Meal very good. On time."
Khuyết điểm: "Audio for entertainment via ear buds almost indecipherable."
Ưu: "After we missed our connection flight because of a delay in Barcelona Turkish took care of everything until we were on the next flight home. It includes shutle to a different airport with an escort, dinner and tickets."
Khuyết điểm: "there was a long delay and we missed our connection. The staff was very helpfull but everything happened so slowl. When we finally took off the food service was very slow and also the trash collection. The very tasty chocolate punding arrived as a guice"
Ưu: "New and clean aircraft, very good cabin crew and service."
Ưu: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Khuyết điểm: "My luggage was ruined due to poor handling."
Ưu: "love the food and the crew service."
Khuyết điểm: "Aircon could have been better. Someone got sick during the flight because of that."
Ưu: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
Ưu: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
Ưu: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Khuyết điểm: "There were issues with the entertainment system. It had to be restarted by the crew a number of times and lots of people didn't have fully functioning entertainment for the flight."
Ưu: "The entertainment was great Wifi at the terminal was great"
Khuyết điểm: "Boarding was a nightmare, no lines were formed, people were not kept in order People were boarding with oversized luggage and it was allowed by the crew People were talking at a very loud voices across the cabin and staff never intervened Many people were standing during the landing and were opening the overhead compartments, staff never intervened I am allergic to cheese and there was no replacment"
Ưu: "As usual on Turkish Airlines, the crew was very friendly and helpful."
Khuyết điểm: "The entertainment system on the plane was not working. They woke people up to give us dinner at 1:00 am (Almaty time) and again for breakfast more than 2 hours before the flight ended. Let people sleep!!"
Ưu: "The entertainment options, food, toiletry bag"
Khuyết điểm: "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Khuyết điểm: "2 hour departure delay."
Ưu: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Khuyết điểm: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."
Ưu: "Wonderful service and amazing food."
Khuyết điểm: "Beds weren't flat on business class. My feet were hanging all the trip."
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "Food was great and service friendly. They weren't stingy, either; even on the 3 hour flight you got a real meal. Boarding went smoothly, too. Transfer was easy. In flight entertainment had lots of good choices."
Khuyết điểm: "The seats were too small with too little leg room. I'm not that tall, only 5'8", but I could not barely get the headrest up to my height, and my knees still touched the seat in front."
Khuyết điểm: "The TVs did not work on my flight from Istanbul to Hamburg. Not only my tv but others on the plane kept saying it was an "error" do to a seat readjustment. Also it is so hot in the Turkish airport especially in the 300 gates. It made boarding miserable because there was so many people."
Ưu: "Everything possible was done to help make this my best flight ever. 12 hrs is a long time on a plane but I don't see how it could have been any better. Good food. Attentive staff. Great entertainment options. Plenty of leg room. I'm 6'1". Boeing 777. Great plane."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Khuyết điểm: "Did not have as the flight to istanbul was cancelled and moved to alitalia"
Ưu: "Everything was really great!"
Khuyết điểm: "Only because the steward was nice I could get a vegetarian meal. The flight needs to be specifically told about vegetarian needs!!"
Ưu: "Food and entertainment system were amazing. Everything else was at the level of good international airlines. Not at the Singapore Airlines level but far better than US carriers and at the British Airways, Qantas level"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "Excellent service!!!"
Khuyết điểm: "There was nothing to not like about it."
Ưu: "Not one thing"
Khuyết điểm: "The steward and stewardesses Failed to control two drunk passengers who made the flight a nightmare for us all. The servers gave them five double whiskeys and then wondered why they were cursing and yelling - unbelievably unpleasant"
Ưu: "crew,food,seats clean plane,"

Boarding was slow. Zones 3,4and 5 are grouped together. If you are used to boarding by group number, it feels like a free for all.

NO BAGAGE AT THE ARRIVAL

Food and crew were amazing. Seat confer as well. I wish the plane was newer, looked a bit dated plus the entertainment screens were malfunctioning pretty often

Service on board

Ưu: "Good aircraft, good service, on time, eventless"
Khuyết điểm: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Khuyết điểm: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Ưu: "Nothing"
Khuyết điểm: "Everything"
Ưu: "Despite being a short flight, they gave food"
Khuyết điểm: "Nothing. All ok"
Khuyết điểm: "New variety of food"
Ưu: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Khuyết điểm: "For me this part is not applicable"
Ưu: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Ưu: "All went right namely the seats but the luggage condition is the worst"
Khuyết điểm: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Ưu: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Khuyết điểm: "See previous"
Khuyết điểm: "More options for gluten free food. Always get the same dish"
Ưu: "Crew was solicitous."
Khuyết điểm: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Ưu: "crew great comfortable"
Khuyết điểm: "Couldn’t understand announcements"
Ưu: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Ưu: "Crew was amazing. Service and food was good."
Khuyết điểm: "Random TSA check was not needed at the end when boarding."
Ưu: "The cue lines per zone are a brilliant idea!"
Khuyết điểm: "Lost my luggage."
Ưu: "Air France personnel is always really helpful"
Khuyết điểm: "Food and comfort in short haul are not the best - but the flight is short..."
Khuyết điểm: "It was great trip thank you Air France"
Ưu: "It was only 2 hours"
Khuyết điểm: "Small plane, no movies"
Khuyết điểm: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Ưu: "Over all pretty good for price."
Ưu: "My seat"
Khuyết điểm: "Crew"
Ưu: "It was on time"
Khuyết điểm: "Hard seats Boarding was 35 min delayed"
Ưu: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Khuyết điểm: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Ưu: "Faster"
Khuyết điểm: "Waited a while before take off."
Ưu: "Food and service was good and price was acceptable"
Khuyết điểm: "Very long route"
Ưu: "Priority boarding with kids"
Khuyết điểm: "Nothing special just like easyJet ir Rayanair"
Khuyết điểm: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Ưu: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Ưu: "Charmingly nice crew and involving captain"
Khuyết điểm: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Khuyết điểm: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Ưu: "The crew was Nice onboard But in the AirPort No Good at all.."
Khuyết điểm: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Ưu: "Crew was nice and responsive"
Khuyết điểm: "The overall experience is regular at best"
Ưu: "Good service all around, personnel pleasant"
Khuyết điểm: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Ưu: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Ưu: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Khuyết điểm: "Bottom seat cushions could be a little more comfortable ."
Ưu: "All crew I interacted with was great, friendly, and helpful."
Khuyết điểm: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Ưu: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Khuyết điểm: "Late leaving and arriving."
Ưu: "There was enough leg room"
Khuyết điểm: "The food was not very nice and the aircraft was really cold."
Khuyết điểm: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Ưu: "A short flight but attendants served us a snack and water with a smile."
Khuyết điểm: "No business class"
Khuyết điểm: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Khuyết điểm: "Late...delayed from algiers"
Ưu: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
Ưu: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Khuyết điểm: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."

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Chuyến bay Hồ Chí Minh - Hăm-buốc

Khởi hành:

Hồ Chí Minh (SGN)Việt Nam

Điểm đến:

Hăm-buốc (HAM)Đức

Ưu đãi vé chiều về:

Hăm-buốc - Hồ Chí Minh

Tìm nơi xuất phát:

26.934.098 ₫

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26.934.098 ₫