Wonderful airline to travel with. The accommodations are always great.
If they have fruits as snacks that would have been good.
Paid full SQ fare but return trip was on scoot and without any entertainment and no given choice for food.
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Ưu: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ưu: "Great seating"
Khuyết điểm: "Free internet in long flights"
Ưu: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Khuyết điểm: "Can not be topped up"
Ưu: "The help desk employees who helped me rebook my flight."
Khuyết điểm: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Khuyết điểm: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Ưu: "Ok boarding, plane was new, entertainment system was up to date"
Khuyết điểm: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Ưu: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Khuyết điểm: "Nothing Better than average flight"
Khuyết điểm: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Ưu: "The crew was terrific. Always smiling and helpful."
Khuyết điểm: "If you need more space economy is a tight fit. It would be better to upgrade."
Ưu: "Seats with entertainment"
Khuyết điểm: "Reservation online"
Khuyết điểm: "For better leg room in business class go for the bulkhead seats"
Ưu: "Dim sum between Hong Kong & Singapore."
Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Ưu: "The inflight entertainment was great, lots of movie selections"
Khuyết điểm: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"
Ưu: "Nothing beats Singapore SQ!"
Ưu: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Ưu: "Singapore airline is amazing, great service and quality entertainment."
Khuyết điểm: "None"
Ưu: "Quick boarding. Great entertainment system Good staff"
Khuyết điểm: "Not comfortable seats"
Ưu: "I reallyiked th service from the crew"
Khuyết điểm: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Khuyết điểm: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Ưu: "Punctual flight with friendly crew."
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Ưu: "everything good"
Khuyết điểm: "need new toilet"
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Khuyết điểm: "the food was mediocre at best - had to ask for water couple of times"
Ưu: "Nice and attentive crew"
Khuyết điểm: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "great crew service. my first time flying with singapore airlines and they delivered"
Ưu: "Crew members were very friendly n helpful."
Ưu: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Khuyết điểm: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Ưu: "I liked there was entertainment"
Khuyết điểm: "It was an old tired plane"
Khuyết điểm: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ưu: "I like the personal TV, my foot rest and water holder frequent water serve,"
Khuyết điểm: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ưu: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Khuyết điểm: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Ưu: "Staff are very friendly and good ."
Ưu: "the flight time was quick , by the time you took off you practically were preparing for landing"
Khuyết điểm: "nothing disappointing"
Ưu: "Staff friendly and efficient"
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Ưu: "Great service, great experience."
Khuyết điểm: "I liked it all."
Ưu: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "The crew was okay And the seats good it’s little wide In general was okay"
Khuyết điểm: "The food not so good I like service on the plane was good"
Ưu: "I like overall, food , entertainment, cleanliness and the amazing crew."
Khuyết điểm: "I would fly again with emirates."
Khuyết điểm: "To be cabin in business class"
Khuyết điểm: "Thanks, good service"
Ưu: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Ưu: "Excellent food and serving"
Khuyết điểm: "Co passenger is rude or showed attitude"
Khuyết điểm: "there is a technical issue with the headset input and thus the entertainment system did not work."
Ưu: "The flight"
Khuyết điểm: "Nothing"
Ưu: "Helpful staff"
Khuyết điểm: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Khuyết điểm: "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"
Ưu: "Food, entertainment and timely flights"
Khuyết điểm: "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"
Khuyết điểm: "Everything is unlikely You got treated by your sc you got treated by your skin"
Ưu: "The ICE entertainment program & the food"
Khuyết điểm: "my TV screen didn't work"
Ưu: "Every thing about Emirates was first class Including the CREW!!"
Khuyết điểm: "It was a bit too cold but it did get better afterwards"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "The comfort of the flight was unbeatable. The crew was great. The 13 he flight didn't feel that long."
Khuyết điểm: "When boarding my kids and I were separated. This is not recommended at all. I don't know why you can't keep families together."
Ưu: "Free upgrade given as skywards gold"
Khuyết điểm: "ICE not as good as a380"
Ưu: "The entertainment systems is good a lot of choices."
Khuyết điểm: "The toilet are so dirty, nobody cleaning them for the entire trip that's more than 15hours, unacceptable for the price they charged."
Khuyết điểm: "Bathrooms were not clean later in the flight"
Khuyết điểm: "Staff unfriendly on Baghdad flights most of the time"
Ưu: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Khuyết điểm: "N/A"
Ưu: "Checking in was excellent the food was good and the staff suburb."
Khuyết điểm: "The boarding was unorganized and the comfort of the seat was no good."
Ưu: "Staff excelant.restrooms very clean Food was great.landing on time"
Khuyết điểm: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."
Ưu: "Mostly everything"
Khuyết điểm: "The chair and the food"
Ưu: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"
Khuyết điểm: "The touchscreens on the 777s were a bit unresponsive."
Khuyết điểm: "I watched only one movie, but the selection seemed good."
Ưu: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."
Ưu: "Food taste, staff service"
Khuyết điểm: "Front of the section seat - Very uncomfortable, badly positioned. I was in seat 37H if I remember it correctly. It was a Aisle seat and this particular seat was extremely uncomfortable. Everyone passing by would somehow kick my feet on their way to the restroom. The tray was too small."
Khuyết điểm: "The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline ."
Ưu: "Flight was clean that's pretty much it."
Khuyết điểm: "Medicore service tryed almost all major airlines this was the worst service."
Ưu: "Overall ok, food n entertainment was good"
Khuyết điểm: "You cannot request seat preference, did not help!!"
Ưu: "Great service, comfortable seats, and great entertainment ..the food isnt too bad depending if ur not a picky eater, but overall its the best"
Khuyết điểm: "N/a"
Ưu: "Service, comfort, food, wine, all outstanding."
Ưu: "It was a short flight but I was able to look at the entertainment section and when I compared it to the previous flight on Korean Air is was far better."
Ưu: "Kids meals, activity packs, kids headphones, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old). Entertainment system was top notch!"
Ưu: "The flight was great. The seats were spacious and comfortable."
Ưu: "Large room between seats in economy such that I could sit comfortably with my rather long legs"
Ưu: "1. Crew was nice"
Khuyết điểm: "1. Less new bollywood movie choices 2. Delay in boarding 3. Less and repetitive vegetarian food options"
Ưu: "No comments"
Khuyết điểm: "No comments"
Khuyết điểm: "Crew members are very arrogant at passengers they will not respond quickly .Food is not at all good"
Ưu: "Emirates defines economy class .. No one else comes close"
Ưu: "Entertainment is good"
Khuyết điểm: "Terrible food and service"
Clean aircraft and good food, with complimentary food and nice entertainment. Boarding and departure was late. Arrival was also late.
The Turkey-dc leg was awesome. The Bangladesh-Turkey service could have been better. Smaller things. In the pack given, noticed there was no k95 mask. The US leg had it. The crew in the Bangladesh flight were also not the friendliest.
Ưu: "Crew was great."
Khuyết điểm: "Boarding could have been better"
Ưu: "Food was good, crew was really helpful"
Khuyết điểm: "The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time"
Ưu: "Movies and screen"
Khuyết điểm: "Flight delayed. Crew doesn’t speak good English"
Ưu: "The food and the entertainment"
Khuyết điểm: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
Khuyết điểm: "Unreasonably late, no explanations, no apologies, 90 minute flight instead of 50 as promised."
Ưu: "Nice service & people"
Ưu: "On time"
Khuyết điểm: "Not enough leg room"
Ưu: "Probably best economy class service and amenities and timings."
Khuyết điểm: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."
Ưu: "Perfect service. Perfect food. Best lounge. Flawless"
Ưu: "Like flying first class"
Khuyết điểm: "Entertainment system not operational"
Ưu: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Khuyết điểm: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Khuyết điểm: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Ưu: "The business lounge in Istanbul, Turkey was 2 floors, full of food, drinks, place to sleep, shower and sleep. The staff was superpeb."
Khuyết điểm: "A man in the business lounge took my home address and cell number and told me that I would get a complimentary ride home. But when I arrived at the Business counter at the Dulles International Airport, they informed that no such program is in place."
Khuyết điểm: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Khuyết điểm: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Khuyết điểm: "I didn’t like being in a middle seat"
Ưu: "Comfort zone"
Khuyết điểm: "Food"
Ưu: "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Ưu: "Meal very good. On time."
Khuyết điểm: "Audio for entertainment via ear buds almost indecipherable."
Ưu: "Very spacious seats, attentive and friendly crew, delicious food selection and presentation of food, fresh food offered for snacks, outstanding lounge in Istanbul"
Khuyết điểm: "Extra security check before getting on the plane during which my 11-year-old son was separated from me since they had different lines for males and for females."
Ưu: "Movie options and food"
Khuyết điểm: "Not enough leg room"
Khuyết điểm: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
Ưu: "Food was very good. Free wifi"
Khuyết điểm: "Check-in and boarding were chaotic and poorly organized. In-flight crew was not very courteous or friendly. Entertainment system was old and didn't function properly. Bathrooms were never cleaned on 9 hour flight."
Ưu: "I loved the staff and the services provided. Food was excellent and the overall flight was just amazing."
Ưu: "Overall it was a smooth flight except for few minor issues."
Khuyết điểm: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."
Ưu: "It was a fine flight"
Khuyết điểm: "Just in Istanbul the we got screened completely again at the termanal then at LAX CBP thought it would be good to hold us at the tarmac for almost an hour while they hunted and detained a kid"
Ưu: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"
Khuyết điểm: "Flight was in time, comfortable, fantastic service"
Ưu: "Onboarding, crew attention, lounge access"
Khuyết điểm: "Food was even better in Turkish Airlines before."
Khuyết điểm: "Update your multimedia for entertainment"
Khuyết điểm: "I woke up twice due to too warm cabin."
Ưu: "The entertainment and food were excellent."
Ưu: "such an accommodating airline. Great customer service"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "time was to long between planes"
Ưu: "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."
Khuyết điểm: "The Kate arrival at the final destination."
Ưu: "What can I say, didn't much like anything"
Khuyết điểm: "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."
Ưu: "Food was great and service friendly. They weren't stingy, either; even on the 3 hour flight you got a real meal. Boarding went smoothly, too. Transfer was easy. In flight entertainment had lots of good choices."
Khuyết điểm: "The seats were too small with too little leg room. I'm not that tall, only 5'8", but I could not barely get the headrest up to my height, and my knees still touched the seat in front."
Khuyết điểm: "3 hour late"
Ưu: "THe plane left on time and arrive on time"
Khuyết điểm: "You canceled our flight and didn't bother to email us about it. Had I not had a friend with me who spoke Turkish fluently I would have been unable to communicate with you enough to figure this out. The desk services were incredibly rude and disrespectful."
Khuyết điểm: "The TVs did not work on my flight from Istanbul to Hamburg. Not only my tv but others on the plane kept saying it was an "error" do to a seat readjustment. Also it is so hot in the Turkish airport especially in the 300 gates. It made boarding miserable because there was so many people."