Honolulu Khu nghỉ dưỡng

Ưu điểm: The service was impeccable

Khuyết điểm: Only issue we had was the bed was a bit too firm.

Ưu điểm: everything

Khuyết điểm: would be good if put a coffee machine in the room

Ưu điểm: Location and staff and manager mike king was very helpful and he is the best and made our holiday a remarkable one

Khuyết điểm: Pool area

Ưu điểm: gorgeous hotel, right on the beach, staff could not have been more pleasant, felt very safe as a solo traveller

Ưu điểm: I loved staffs here. Now there are so many brand new hotels in Waikiki, however these people are the most nicest! It was top class service at check-in. Excellent house keeping! Would like to visit again!

Khuyết điểm: Since construction going on during the day time, It was very noisy from the back side. It would be much nice without the noise. Although, staffs helpful to find best rooms for us.

Ưu điểm: The view and brunch on our private veranda.

Khuyết điểm: The beach was disppointing.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Everything

Khuyết điểm: Everything is perfect in paradise!

Ưu điểm: Location, pool, proximity to the beach, entertainment at night (dancing) free muffins by the pool, staff so friendly

Khuyết điểm: Not much to be honest, the rooms were lovely and big it was all A class.

Ưu điểm: Amazing hotel. 5 star facilities. Great location !

Ưu điểm: Everything! This resort was best ever I had taken at Honolulu. Location, quietness, convenience, air conditioning, staffs kindness and last, BEAUTIFUL VIEW. Everything was more than I expected. I strongly recommend you to stay ocean front room at Aston Waikiki Beach Tower. If you want to stay with your kids, this is it!! Waikiki beach is just in front of resort and you can borrow beach towels from hotel. I really miss this resort and definitely want to visit again!! Staffs, Thank you for everything during our stay. My daughter keeps saying "Let's go back to resort again" :)

Khuyết điểm: Blind didn't cover entire window. But it was bearable.

Ưu điểm: 1k luxury suit that was definitely spacious

Khuyết điểm: Truly needs a face lift. Out dated and tired.

Ưu điểm: The room was amazing and had everything we needed. the view from the balcony was excellent! Location was fantastic being situated directly opposite a family-friendly part of the beach that is sheltered from the waives and so close to all the shops and restaurants. Staff were always really nice and helpful. Apartment was serviced daily and the service staff even unfolded and made the sofa bed daily! Free valet parking was also good.

Khuyết điểm: The pool area wasn’t the best, relatively small for the size of hotel, with limited seating and no bar. It also had a whole section taped off due to needing repairs so it looked a bit unkept. There was also no bar, cafe or restaurant available at the hotel, but that didn’t matter that much as it is so close to everything.

Ưu điểm: Location

Khuyết điểm: Facilities...gym and pool area etc.

Ưu điểm: Loved everything about our stay .we enjoyed our stay n would stay again .

Khuyết điểm: the price is expensive

Ưu điểm: The two bedroom and two bathroom room we had easily slept 5/6 using the large sofa bed in the lounge room. The view was spectacular but we paid for that. Nice and quiet.

Khuyết điểm: The pool area needs an immediate upgrade. It offers nothing but a pool. There is no character or ambience. There is nothing but bland walls, outdated lounge chairs with no shade near the pool. There is a bbq and bar area already there but was only used one night for free wine for one hour between 5-6pm. Otherwise the bar is never manned. Very boring and disappointing.

Ưu điểm: Location is perfect. 2 Bedroom apartment was very spacious and it was great to have a very well stocked kitchen with all appliances you could need and washing machine and dryer. Housekeeping staff were fantastic. View from the 29th floor over the beach was superb

Khuyết điểm: We arrived early from a long overnight flight from Australia. We had requested an early check in prior to our arrival. Although I was aware that it is never guaranteed I have always found most hotels are accommodating and do there utmost to get you into your room earlier than normal checkin. On arrival at Aston Waikiki we were greeted by a man call Kuhlani was very unsympathetic at the fact we had been up for 24hrs and our 3 children were extremely tired. He told us that checkin time was 3pm and we would have to wait unless we wanted to upgrade to another room. Having already paid $10,000 AU we weren't happy to do that. We went off for a few hours and had some lunch and came back at about 1pm as we were hopefully he may have found us a room. Again we were greeted with a 'check in time is 3pm '. So through exhaustion we sat in the hotel foyer to wait for our room. At approximately 2pm this same man asked my husband 'by the way are you over 50 years old". When he said yes we were told that we were eligible for a room upgrade and therefore a room actually was available. We were then taken to our room which was on a higher floor than we had booked which was great. Unfortunately at this point we were thinking our stay at the hotel was going to be disappointing. Thankfully the rest of the staff at the hotel were lovely always greeting you when you went out or returned. Even the men and ladies at the car parking desk were extremely welcoming. Again the only person that never engaged with you was the same man that had checked us in. We were lucky that we didn't have to have much interaction with this person again, but he definitely didn't seem to follow the same philosophy of the rest of the hotel staff.

Ưu điểm: the perfect location

Khuyết điểm: no

Ưu điểm: Close to everything and the staff were very helpful.

Khuyết điểm: The bed was hard.

Ưu điểm: Location is perfect, steps to the beach. Close to the restaurants and shops. Friendly staffs, great customer service. I like the free activities for guests, I able to attend yoga. Free games & DVD rental.

Ưu điểm: The beachfront location and breakfast.

Khuyết điểm: Violet parking and parking fee per night! The room is very old and charged way too much for the value!!

Ưu điểm: Very well located, right in the beach.

Khuyết điểm: We had to leave a 100 dollars cash deposit, since we travelled with debit cards instead of credit cards, and we were told that the system could not take that deposit from a debit card. It is the first time that this happened to us, we were travelling the whole month in the US and never had this issue. We had to withdraw cash with a fee (since the dollar is not our currency). We got our deposit back when we left, not the fee. Many pigeons in one of the restaurant, and many guests feeding them. I did not see any clear sign of feeding birds not permitted as I have seen in so many other places. It was a bit disgusting.

Ưu điểm: Services was excellent

Ưu điểm: Our guest services representative who welcomed us, Alohalani, was the best. She was friendly and professional and has a personal touch. The room was lovely with a wonderful balcony and view of the ocean. Location is perfect, and the decor is very well done.

Khuyết điểm: Can't think of a thing.

Ưu điểm: The Location the pool the staff. Everything was great.

Ưu điểm: Quiet and relaxing

Ưu điểm: A peaceful stopover, and well located. Great restaurant.

Khuyết điểm: Nothing

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Hotel was great. Staff was so helpful from the valet at arrival to the folks at the check in desk. Loved the nice cooling towel and sample of mango juice! Just what was needed after a long flight from the mainland.

Khuyết điểm: Nothing

Ưu điểm: The location was perfect and as this was our 3rd visit to Oahu, of the other places we have stayed at, Outrigger out shone them all. We loved the nightly entertainment. But most of all the weather and Hawaii is my favourite place in the world.

Khuyết điểm: can't think of anything.

Ưu điểm: The location is directly on the beach, breakfast was amazing and so was the breakfast restaurant team, and cleanliness were second to none.

Khuyết điểm: Check in process was unprofessional and dealing with clients was way non aloha spirited. We checked in on time and have provided my credit card. Upon going to our room and leaving for the beach my sister receives a call that our credit card did not go through. Visited the check in and re provided my credit card upon calling the bank. The receptionist failed to add a deposit of 50 USD required by the hotel during the authorization process where I have mentioned that the bank may block the transactions due to it having several deductions during the same period. I have mentioned that I will settle the payment during my stay. Two days later I receive an email through booking.com warning us to settle that payment. Then we have our room access blocked. Then I go to the reception to inquire and they have blocked access because of a minimal 100 USD amount. I have voiced my unsatisfaction to how unprofessional this dealing was and that this amount is minimal to the extent that it can be easily settled anytime. During check out day today; I also receive a call in the morning inquiring that we will settle the bill. In addition we get a knock from the hotel staff inquiring about when we will check out although we have mentioned we will check out at 12 pm. All in all; in all my travels I have not received this much paranoia in a stay as I faced during this stay. Other points: Beach sunbeds are not part of the hotel, so you would have to pay 20 USD at least for that. Gym size is small with no equipment variety.

Ưu điểm: Great location can walk to many places. It was nice and quiet on a side street. The beds were comfortable.

Khuyết điểm: The shape of the room and the balcony was not very desirable view.

Ưu điểm: Facilities were upscale and staff was helpful.

Khuyết điểm: No food on site.

Ưu điểm: Bed and pillows very comfy

Ưu điểm: Courteous and helpful staff. Loved that they had an event coordinator onsite so being first time travelers to the location helped us a lot to plan our stay. On our last day we had to check out at 10 am, but we also had a whole day ahead of us to wait for our flight. They were gracious enough to give us complimentary baggage story while we explored more of the city, and gave us access to their meeting areas and showers when we returned to wait til our time to go to the airport. Superb customer service!

Khuyết điểm: Only reason for shorting them one star in the “Value” category was due to not having all inclusive breakfast. I know that’s not typical of most hotels in the area, but would have made everything just perfect if they accommodated for all inclusive breakfasts as well.

Ưu điểm: It is a very well established and well appointed Hotel.

Khuyết điểm: Location was a little off the bus routes. Cockerels crowing at daybreak was annoying. Also as it was a timeshare hotel the rooms were not serviced daily.

Khuyết điểm: I was very annoyed in that they kept trying to contact me three or four times about their sales pitch with timeshares. I was absolutely not interested I did not pay for it and I did not want to listen to their sales pitch nor did I want to be badgered!!

Ưu điểm: The responsiveness of the staff to our needs and questions was first rate. The bed was very comfortable.

Khuyết điểm: Royal gardens has no food and it's a walk to anything, so you have to be prepared for that. I lost the code to get access to the computer, so could not print a boarding pass for the flight home, BUT the lobby staff did it quickly.

Ưu điểm: Friendly staff

Khuyết điểm: No breakfast

Ưu điểm: You have everything we needed. The beds were very comfortable and we loved having laundry facilities because we we stayed 10 days. The staff were extremely friendly especially Sheldon who helped us in all areas! On the day we were leaving Oahu, we had the use of the pool and the lovely media room to change in afterwards.

Ưu điểm: This place was a great surprise. Room was large and nicely furnished. Big windows and a very comfortable bed. Great facilities downstairs and pool area.

Khuyết điểm: Location is a little way from the beach and the main strip. Not too far but still a good walk. Desk staff ok but not overly friendly and check in simply take way too long with the desk clerk on the computer for ages and not making any eye contact with me. Concierge and bell staff were excellent and very helpful and very friendly. Overall I would stay here again and good value for money.

Ưu điểm: I had a few technical issues, with the phone, toaster and coffee machine that didn't work, but got resolved right away. There was a concierge or always somebody there to answer my queries.

Khuyết điểm: There was not a restaurant or a cafeteria inside the building. I did not realise that it is not hotel- like but more like a self-service units or apartments. I soon learned to adjust the situation though.

Ưu điểm: The building and the rooms are just beautiful. The staff at this hotel were very nice and completely professional. Loved our stay here...

Ưu điểm: The location

Khuyết điểm: The pool so small

Ưu điểm: Comfortable bed

Khuyết điểm: Overcrowded. Never any loungers available at the pool or on the beach. Pathetic swimming pool. Too many guests for too little facilities. Had to queue for tables Mini bar not replenished when we had used things

Ưu điểm: Comfy bed. Cute room. Business Center open late for plane confirmations.

Khuyết điểm: Netflix internet TV was down for 2 days. It took 3 encounters to get a refund of those 2 days resort fees. 2 telephone calls, and finally had to protest at the desk. My wife got nowhere on the phone, so the 6' male had to ask in person. Not the service I expect at this price point.

Ưu điểm: Everything other than the hotel valet service

Khuyết điểm: Hotel valet returned my car with shattered glass everywhere and only offered to sweep up what they could. It was as if it didn't even happen to them

Ưu điểm: Staff and service great. Location superb.

Khuyết điểm: Air conditioning in room very noisy, cannot be moderated. Very expensive for what it delivers Will not stay again

Ưu điểm: Proximity to downtown Waikkki

Khuyết điểm: The receptionist promised a bubbly bottle would be delivered to our room for our 40th anniversary, but it never arrived, even after asking about it twice.

Ưu điểm: Location of the hotel in Waikiki and next to the Royal Hawaiian Center.

Khuyết điểm: Hotel entrance was hard to find coming in from HNL with Shared Ride. We ended up walking in from the back of the hotel by the beach and the pool rolling our suitcases.

Ưu điểm: we had a wonderful ocean view and spent hours on the bslcony enjoying the virws and trade winds

Ưu điểm: Proximity to beach

Khuyết điểm: The price. Check in very slow. Not worth the price.

Ưu điểm: Location and parking staff

Khuyết điểm: The room smelled of mold and mildew. The wind constantly rattled the sliding door. The noise down the halls from other guests. The ice maker across our room and it’s traffic. Fees for a chair or umbrella on the beach. No pool chairs available. Ever. The bathroom was so small that two people could not fit at one time.

Ưu điểm: Beautiful, iconic hotel with the friendliest staff you will ever meet. Loved that it’s right on the beach and the location is perfect! And, the beds are amazingly comfortable!

Ưu điểm: It's in best locations, but the shower didn't have fan ,so when you take shower it is very hot an uncomfortable. Not worth the money I paid.

Khuyết điểm: Staff are not friendly, the hotel is old , no fan in shower. Not body wash for first couple days. I don't recommend it.