Hollywood Inn Express LAX

The rooms have a good space.

I was charged wrongfully $68 for a night that I did not book in this hotel ! This is a mistake of booking.com web site !

The cleanliness of the room is probably the best part although it's put off by the smell of raw sewage that the plumbing produces.

After I booked the room I get an email that parking is $7 dollars a day which was annoying and I had already put down my information and would still be charged if I canceled. Online it said balcony, there is no balcony, the bathroom plumbing smells like sewage at all times, it makes the room smell like raw sewage. The wifi is HORRIBLE basically non existent they shouldn't be allowed to advertise as having wifi. Place is non smoking and reeked of weed and cigarettes. When I got there after checking in I see one of the staff harassing someone staying there. They open the rooms on you if you're sleeping and do not respect the DO NOT DISTURB signs. The cleaning staff opened my room and just walked in a whole day early they DO NOT check just open the door on you sleeping rudely. I complained to the front desk and the manager gave me a measly $14 dollar refund after I paid more than 150 for two nights there. There is NO manager on duty front desk person is entirely alone with too much to handle she had to contact the manager from her cellphone. She did her best but was left to deal with too much. The entire place design makes you feel like everyone is in your business there is no privacy. I stayed at a crowded Days inn and a crowded Motel 6 and neither of them felt this invasive. There is so many children and families that stay here and the staff is doing a horrible job at ensuring their safety by just opening doors. I will NEVER stay here again you couldn't pay me to do so.