Khách sạn ở Karpacz nằm gần sân bay Toy Town Museum

Ưu điểm: Very pleasent staff, breakfast was very taste. Beautiful surroundings and enquipment of the room.

Ưu điểm: Great hosting. Excellent atmosphere. There is no problem with any request you ask for.

Ưu điểm: Prefect location, really good breakfast, owners very kind and polite, definitely will visit again.

Khuyết điểm: Nothing I didn't like.

Ưu điểm: Breakfast was perfect (just too much food!), The owner and his wife are very nice people, very helpful. L&B is since now the location we will always stay in, once in Karpacz.

Khuyết điểm: Everything was good, perhaps the price offered by booking.com is too high compared with the regular price once booked via the L&B website. But as for the first time, we all need to ''pay the price''.

Ưu điểm: Hotel was amazing the food was nice

Khuyết điểm: Hotel was amazing, but staff very rude and didn't listen to customers. I do not speak polish but my wife is polish. its a shame such a beautiful hotel is spoiled by staff. No one smiles the only staff who talk is the cleaners. This is the first and last time I will visit that hotel and I will make sure no one from my family and friends will visit this hotel, because how the staff have treated me and my family. Staff which working in the cocktail bar opposite reception on evening 31.07.19 the customer service was very poor including management , horrible, not helpful and very rude . The staff need more training and maners and need to treat customers that they are right not argue with them. Make sure that customers are happy and want to come back. In my opinion hotel staff have forgot who pays the wages if no custom no job.

Ưu điểm: great breakfasts, view, location, facilities, staff

Ưu điểm: Aquapark

Khuyết điểm: We received very small corner room in the ground floor, there was no space for child bed. After short chat in the reception, they changed the room for the correct size. The waitress in the café don´t speak any foreign language. Receive wine list was very complicated, very little sort of wines. No smile and sometime rudness of personal.

Ưu điểm: Nice aquarium at the entrance. Nice place with a view on Sniezka.

Khuyết điểm: STAFF - absolutely not custmer oriented (ladies at the receptions desk without even a trial to smile and welcome you in the hotel, the same for waterpark and restaurant). Visitor´s comfort at the waterpark is very low - we asked for RENT of BATHROBE (payment rent in a hotel of such price ??!!! - usually hotels in that cathegory provide you automatically with a bathrobe), but a "grosse" bathrobe only fitted to my 13 years old son having 160cm. Definitely take your own bathrobe. If you enter the waterpark, you need to take CASH to get anything to drink - not even a payment card is accepted. Again, I would expect that the chip you receive at the entrance will enable to charge your refreshment on the room account. NO WAY. And, the thermal basins only provide description of what the water is good for in Polish. Foreigners are not welcome - that was my impression as neither the shops and restaurants in Karpacz wanted to accept payment cards. Only cash is welcome. No one gives you a smile, no one says " I am sorry" if something goes wrong. PARKING - we had to park in a garage and pay 40 PLN /day as even after 10 mins driving accross the parking lot we did not find any free space. The parking place is really huge but also many people coming not to the hotel but just to the waterpark are parking there. THIS HOTEL DOES NOT OFFER A SERVICE IN ACCORDANCE THE PRICE YOU PAY - AT ALL.

Ưu điểm: Large rooms. Location to Karpacz & only 15 min walk to the ski-lifts. Extensive indoor & outdoor swimming facilities for young & adults. (even a small heated outdoor pool) Excellent hotel for families with young children. Large buffet restaurant with wide choice of food. Comfortable beds. Tea/coffee in bed rooms. Very clean.

Khuyết điểm: For reasons unknown the bed rooms are too hot. There appears to be no a/c cooling. Even with the heating switched off and minus 3C outside (snow) the room temperature would not go lower than 24C !!!. I notice other reviews have made similar comment.

Ưu điểm: Fantastic location. Great breakfast.

Khuyết điểm: Bathtubs really? To hard to get in to take a shower!

Ưu điểm: The breakfast was excellent.

Ưu điểm: Płace for Family with kids

Khuyết điểm: Staff

Ưu điểm: Płace for kids

Khuyết điểm: Staff was not ok

Ưu điểm: Friendly staff, everything is clean, great location and the food (breakfast and dinner) is really delicious

Ưu điểm: Saunas and spa is in price. Good breakfast. Warm facilities and rooms.

Khuyết điểm: Staff is very official. Receptionist doesn't speak foreign languages on the day of arrival, only Polish. There is noise from the nearest river when you open window in your room.

Ưu điểm: Super spa facility and a great breakfast

Khuyết điểm: Bedroom could do with redecoration

Ưu điểm: Excellent breakfast, one of the top i had in the region. Location is great and calm. We could hear river from the open windows. Its also possible to walk in to city from hotel to have dinner or lunch, there are more restaurants and places in Karpacz.

Khuyết điểm: Staff was not particularly very nice and friendly. Not sure if it is the culture or the hotel. It was our 2nd experience in Poland. Also the holel SPA was good but sauna were small and full of people. Be smart in picking time to go for sauna or Jacuzzi to avoid crowds.

Ưu điểm: - Comfortable, and large and clean room - Excellent breakfast - Very good spa - Good location in nice and quiet park

Khuyết điểm: - Personnal absolutely not nice. The weak point of this hotel. Not sure I got a single smile during full week end. They will clearly let you kow that you must not leave breakfast room with sandwich for treck of the day but you must pay. Clearly most of them have trong problem of communication

Ưu điểm: It looks great got good facilities and breakfast

Khuyết điểm: I would like to see in bedroom refrigerator coffee making facilities and a double bed

Ưu điểm: After a very unsuccessful checkin at another hotel in the area, we opted to stay at Palac Margot and it did not disappoint! The spa and sauna facilities were fantastic, even if a little chilly in the pool at first. The room was large and very comfortable with a lovely restaurant and bar. The staff were fantastic all speaking good English. We thoroughly enjoyed our stay here and even got snow, making for some beautiful walks in the mountains!

Khuyết điểm: A little cold in the pool and chilly when walking between pool/ jacuzzi etc

Ưu điểm: Big beautiful area, rooms and restaurant are full of nice furniture and decorations. One of them who meets you will be a big parrot. Breakfast is very good. Food is good and a service too. When you'll see dishes, you think anytime is it a museum? We like this place.

Ưu điểm: Lovely big room.

Khuyết điểm: Fridge didn’t work in room. When reported nothing was done didn’t even come and look. Last day card machine not working we had to run round cash machines trying to get money but had flight to catch. No cooked breakfast on two days when we were only ones staying there. No explanation just didn’t provide one.

Ưu điểm: big rooms, good breakfest, perfect situated in the city center, but silent, safe parking

Khuyết điểm: the steps outside are very slippery, a little bit salt or sand would help

Ưu điểm: Very warm, nice situated. cottage cheese was amazing, staff very nice.

Khuyết điểm: The bird.. it’s just sad that she is spending her whole life in that tiny cage but well .... dining room/ restaurant... you have to use a kettle to boil water.. that was little weird and may cause health and safety issues, hot water dispenser will do. I missed freshly prepared omelettes and scrambled eggs. We loved white cottage cheese it was amazing!

Ưu điểm: There is a miniature park within the hotel area and you dont have to pay anything more for it, and is really beatiful. The room was very big. The hotel is really beatiful on the outside and the location is really good on the main street, everything you need in a walk distance.

Khuyết điểm: Not much recommended for foreigners that dont speak Polish, communication could be difficult. There seem to be mold or kinda of dust on the carpets, we woke up after the first night with a sore throat and some allergic reactions ( there seems to be old furniture). Polish breakfast not so many standard options (nothing like orange juice or something like that). The bathtub was leaking and caused a little mess on the bathroom when you want to shower.

Ưu điểm: Breakfast was fantastic, large selection and really good quality of food. Amazingly friendly staff. These two are enough for me to want to come back, but the location... the location... was AMAZING. Located quite high on a hill and within a short walking distance away from the Wang Church, and routes to Sniezka and Kopa.

Khuyết điểm: The room was not great, double bed was actually two beds joined together (I'm quite certain I was filtering for this, but could have been my mistake when booking). What was not a mistake were smokers next door and their stink :/ Those beds were a curse, box spring beds, horribly uncomfortable. Never, ever, ever book a room with those beds - make sure they have a room with proper queen/king size beds with foam mattresses. It's fine for 2 nights, not for a week for example.

Ưu điểm: Place, service, staff

Ưu điểm: Bargain accommodation at a good price, nothing basically deviated from the average except really delicious breakfast

Khuyết điểm: Unusable WIFI in the room No fridge

Ưu điểm: Excellent location, 10min walk from Wang church, quiet surrounding and beautiful view

Ưu điểm: Location,one young lady at the bar was lovely , breakfast was nice

Khuyết điểm: Me and my partner found bugs in our bed covers which was gross !! I did let the reception know however they didn't want to do anything about it until I mentioned booking.com and I got a slight price decrease, one lady in the morning that worked there was very very rude during breakfast we had no forks and neither did other tables and when I approached the lady she was refilling coffee on the phone which she completely ignored me and then abruptly stated that cutlery was on tables which clearly wasn't so I got two forks from a couple that were next to us and wasn't eating.

Khuyết điểm: Quiet far from town but nice area to walk around

Ưu điểm: Varied breakfast and delicious dinners

Khuyết điểm: 2 days it was windy and the ventilation was so loud that it was not possible to sleep, the following night the wind stopped, but the accommodation played loud music until 0:45 pm and then sang, reconstructed the terrace, could not be used, but when it rained foil isolation was very noisy, so from the stay of 3 nights we did not sleep at all !!! Television didn't work for the first two days.