Red Roof Inn Lancaster - Strasburg

Absolutely Nothing!

Everything!

Location

Rooms were not as nice compared to other red roof inns where I stayed such as Fayetteville nc.

Staff was very friendly.

There was broken drug paraphernalia underneath our bed.

Nothing

1st floor, very old, musty, black on ceiling above the beds, bathroom ceiling had very bad water damage, looked like it was going to fall in... The sliding windows without screens was cracked and broken (again, 1st floor) The fire alarm was falling off the wall, The telephone from the 70’s wasn’t hooked up to call the front desk to complain... The room had 3 hand towels, no bath towels...and 1 small bottle of shampoo, bath mat left had stains on it... Brought this to the attention of the owners, had to pick up my towels from laundry area... I guess fabric softener is too much to spend? Towels were hard and smelled of bad water...asked for my $$ back, they said no... And the toilet didn’t flush later that night... When they offered to move us across the hall, the heat didn’t work in that room and it smelled musty on a cool night in the 50’d... Went to the front desk, asked for my money back once again and they said no... At midnight finally moved to another room, Which had the sliding window that had no lock, could open it from the outside.., The place needs a lot of work, they should wait until it is done properly before renting. Oh and this red roof doesn’t offer any breakfast, not that I would trust the water or cleanliness... A nightmare with no offer of a discount for my inconvenience walking back and forth to the office 3x’s to get supplies and help with having to move at midnight... No sleep on my long journey north...