Innkeeper's Lodge London, Greenwich

I did not take the breakfast, my choice.

Continental was included cooked option was at additional cost, did not notice this at time of booking, it may have influenced my desicion.

Central location friendly staff

Extremely noisy and rooms were very shabby shelf and light switch hanging off the wall

Greenwich is really nice, but if we go again, we'll go to another hotel

I was part of a group visiting london. The room I received (after waiting at the reception for almost an hour for my keys) was ok but the staff was awful and really not capable of doing their job. Our guide started shouting (she had checked in other 8 rooms in the hotel next door in less than 20minutes!), asked to speak to the manager (who was obviously not there....), tried to ask another woman who was previously working at the reception and just received a 'not in charge, sorry' answer! Following morning the poorest breakfast ever, at least 20people at they baked 8-10 croissants....