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Very helpful staff, Great location, Clean rooms, very well looked after
Butler service I've enjoyed so much. Takes lot of stress for packing. Complimentary fresh fruit, water, Internet.
First day at the restaurant during tea time staff was not very professional, when they' ve seen that we were hotel guests they've improved. In the room 404 (I've stayed) you can hear elevator moving.
The butler service is the best and truly a wonderful service. The SPA is a slice of heaven in the busy city of london.
Very sophisticated and friendly experience. As a guest you are made to feel that your needs and comfort are top priority by quality surroundings and attentive staff.
Location was very central and convenient. The hotel was an hospital in the past and was redone very nicely. We were very comfartable and thought although expensive they deserved every penny.
The arrival was greeted by very friendly doormen , who took care of my car and luggage promptly . The reception and check-in , which happened in our suite was very civilised and polite . The butler was great , he really made our stay special , he was friendly , efficient and could not do enough for us .
Whilst the suite was spacious and very well furnished , the shower lacked any punch at all , if I was being really fussy , the furniture was a bit old and worn , but this did not detract from the over all experience which was most memorable. Thankyou
Tranditional english room style, the spa studio was under my expectation,the food n drinks are ok.
The laptop should have more than one media player
every member of staff i had contact with exceeded my expectations. service was prompt and very professional as should be expected.
Tọa lạc tại trung tâm Luân Đôn, The Lanesborough, Oetker Collection - A Leading Hotel of The World cách Hyde Park Corner và Công viên Hyde vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trả phòng cấp tốc, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 71 đánh giá
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