Pierre & Vacances Apartamentos Madrid Eurobuilding 2

Location

The most where I checkout earlier on July 17 instead of July 20 due to family matters back home plus the apartment situation but they didn’t take action such as refund for the days any !?

It was terrible but with a twist of charm. Is weird to the described but it looks cool if you’re looking for the feeling of those crappy motels on every American movies looks a like, the carpet was a mess, the furniture were vintage. The lamps in the room one of them was broken but gives the feeling of the where a story to tell by looked at it. So yes it was terrible but with charm if you look in the good way. The really worst thing is they don’t even try to give a good service because above all that ( motels from the 70’s ) they are remodeling and make noise in the morning ( like a lot of noise ) and when you call to complain they said in the customer service : “ don’t take it personal is not only you is affecting like 50 rooms and is another company workers so is not up to us to say to them keep quiet for the clients because they are doing a hard work.” So my recommendation is to stay far far far away from this hotel if you’re looking for a nice stay but if you’re looking a location for shooting with a good eye you can get the best of it. My recommendation for them: Invest just a little in some frames ( cheap ones ) and some greens in the balcony and could stay with the vintage looks the place have too much potential but they are wasting it. And better employees who actually care about the good services

The customer service and the cleaning lady that no matter how many times you say something like: don’t come in, they did and knock the door many time after I already told them: IM GOOD. DONT NEED ANYTHING! I’m sleeping. Yeah! She came knocking the door 3 more time after that to make sure I’m sleeping. — hey, sir you really don’t need me to clean the room, oh sorry you’re sleeping! And then again and again! It was kind of funny!

The management need to up great the place old furniture .need more staff to clean the room no air conditioner

Only the location

Friendly staff and the location

Not clean, old furniture and catering. Not enough equipment.