Djerba Plaza Thalasso & Spa

Please READ this review to save your money. 1.) The hotel didn't organize for us the transfer from airport as promised. So we had to take a taxi, which was not a big issue, but we lost approx.30 min waiting and looking for the driver that suppose to wait for us with a sign. 2.) We have sent an email to the hotel prior to our arrival informing them about us arriving in the morning to make sure our room will be ready. First we have been told that the room will be ready at noon. At noon we have been told that the room will be ready at 1pm. At 1pm we have been told that the room will be ready in 20 minutes. Finally, we got into our room at 1.50pm. 3.) The personell at this hotel is the worst. Everybody is totally unfriendly. The staff in the restaurant doesn't care at all. They don't even bother to open your wine or water. If you go for breakfast at 9am no tables are ready. I asked for a clean spoon, instead of a clean one I was given dirty one. They feel totally anoyed if you ask them for anything. They don't smile and they are not there to serve you at all. They speak bad behind your back in arabic. They never ask you how you are, not even "Good morning". They constantly ask you where are you from and then they call you by your nationality: German? Russian? Czech? Staff in the pool bar, the same. Once I asked for a beer, was given half glass only and after I asked if I could get a full glass I have been told to come again very rude way. Staff in the beach bar, the same. Once I asked if they still have a sandwich or just the crepes ( the only snack that was left ) and I was given very rude reply that they have only crepes and if I am hungry I should have eat the lunch in the restaurant. Photographers will stalk you all the time and will be asking you to take pictures which is super annoying. Animation in this hotel was poor. Everyday the same program: zumba, water polo, petangue, volleyball. Each evening there is a show which is boring.