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Great Place to Stay
I loved the location and the quality of the rooms and the quality of the service. While its an older property it's in good shape and everything works. Its a great place to base a stay in Monterey
The long hall ways
We were in town for college tour. These facilities were great. Having restaurant on premises was perfect. Excellent food and friendly service.
We liked the rooms, the grounds, the staff and the location. And the breakfast was much better than we expected.
We could hear the people in the next room talking and especially the kids.
Old location needs a revamp.
Place is old and run down. Needs upgrade badly. only one food place not very many choices.
This is a beautiful hotel with very helpful and courteous staff who made us feel welcomed and comfortable. The beds are heavenly and the little store by the front desk offered food, drink, snacks and toiletries for sale in case you forgot something, the staff at the dining room and event dinner was also very helpful with a special thank you to Marion who provided warm and efficient service to our entire group throughout our stay. ( we were there for a wedding)
Loud and decrepit
We prepaid for the room online and upon our 8pm arrival we were informed that we were "lucky" that our room was still available (what!?). Once in our room, we found that the toilet was broken; water ran all night, even after maintenance "fixed" the issue at 11pm. The shower was broken. So no baths for us! We informed the desk and they offered to let us shower in another room the next morning - hardly a reasonable accommodation. There was a loud reunion going on at the bar and another on the second floor - both lasted well into the early morning (2am!). The late night desk clerk was rude and completely unapologetic. It was by far the worst Hilton experience ever.
The bar and restaurant has great staff. Little pricy. Nice room.
Pool was down for maintenence, didn't see that on the Web site. So our pool view was not that nice.
Staff is always very accomodating
I frequently travel to this location on business, and I love the staff at this hotel. There is a culture of great treatment as I get it from every employee I have met at the front desk.
the rooms were very comfortable but a lot smaller than the pic leads you to believe. The bar is open until 9 pm. the room service is for dinner only
All modern amenities
Rooms are a little small, but adequate
Cookies at 5pm
Bad pillows. Parking fee when plenty of parking around the hotel. Hotel is not within walking distance to any Monterey sites. Loud rooms near highway on ramp. Wouldn't stay here again.
Hilton Garden Inn Monterey ở trung tâm Monterey, cách Đường 17-Mile Drive và Vịnh Monterey 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Monterey? khách sạn này có khu vực tổ chức rộng 604 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 358 đánh giá
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