Portola Hotel & Spa At Monterey Bay

Rooms are discounted due to nonstop construction n

Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff

Location and price

We loved the location, walking distance to Fisherman's Wharf. Beautiful hotel. We ate breakfast at the buffet one morning, omelets cooked to order, could also get waffles, pancakes, or french toast cooked to order, delicious.

Perfect location in middle of Monterey car week. Due to crowds parking a little difficult.

Room overlooked rear entrance. A little noisy late at night.

Everything was excellent. Warm Choc Chip cookies upon arrival. The hotel staff was pleasant, the concierge was excellent, knowledgeable, informative, and patient. Conveniently located and a nice 15 minute walk to Cannery Row.

The hotel was very exquite. The rooms very comfortable and clean. The employees very friendly and helpful

the staff was very nice and the rooms are great.the hotel is very big but you dont feel it.

we ask for two rooms next to eash other becouse travaling with children but the rooms were very far from eash other.we payed for seaview and you allmost couldnt see the sea.

Overall, the staff was very nice and helpful. The rooms were nice, clean and comfortable. It was also spacious which was a plus with two toddlers in tow.

I had two separate reservations because we decided to come a day earlier. The check in person down graded my room without telling me or reducing the room rate! I thought this was outrageous.