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The price and location were great, though the deal we found clearly isn't their usual rate. I would never pay full price for a hotel like this.
The decor is clever, but makes it an incredibly uncomfortable room. Super echo-ey due to the cement, glass & metal design. The lighting is ridiculous to deal with, and half the lights seemed to be burned out. Simple on/off switches would be better than whatever they thought they were installing. Also - I really need to learn to research clubs. Because I never need to stay in a hotel that includes a night club for the rest of my life. Really should be front and center in the descriptions, since some of us don't want to spend every interaction with the elevators and lobbies dealing with an obnoxious club-going crowd that goes on well past 4am. This is a hotel for bored 20-somethings with a lot of money to waste. If you're just looking for somewhere decent to stay in the Chelsea area where you can get a good night's rest... maybe look elsewhere.
Fine hotel, poor service, not worth the cost
Good location, restaurant, bar, and pool were all lovely. Well-kept hotel.
Rooms are tiny, and the staff was very inattentive. I asked three times (including reaching out once before my stay) about booking an activity and each time the concierge or staff told me someone would get back to me. Each time, no one ever got back to me. Finally we ended up missing out on the activity we wanted to do because of the staff's lack of attention.
No pool use
Location was good.
We got to the pool at 10am and put our names down to be told it was a 3 hour wait.
The staff was AMAZING so cooperative and helpful with any little request!!! A+
The rooms are small and when you book you have to be very careful if want two double beds, the wording makes you think you are getting two beds and its is one. Three of our group independently made that same mistake.
It was convenient to where I was working and thew staff was awesome.
The room was dirty, uncomfortable, and just not worth the rate. I wouldn't stay there again.
Unless you're having a frat party - give this a mi
Great location, lobby decor is very cool and onpoint. The rooms, though small, were very well done and loved the huge shower.
Service was just awful. First day shower curtain filthy, sink didn't drain. Second day, shower curtain fixed, sink still not working. Third day, room never made up Fourth day, asked for ice (there are no ice machines at all), never arrived. Constant - the hallways always smell like food, because the facility is so well insulated that any room service smells will linger forever, and yes it really does. Forget about sleeping. There's a DJ that spins until 4am. My room was on the 10th floor. You could hear it reverberating through the courtyard. There was not much to do about that. Only two elevators for the rooms - so you'll wait for a while to go up or down. Oddly too, you need to use your key in the elevators in *both* directions, and the key swipe hardly worked. The weekends were a joke. Bar/Bat Mitzvah's, parites, the rooftop bar.is a huge draw and all kinds of trendy beautiful people. But that meant that the elevators were packed with party goers, drinks spilled, lots of ruckus that the scene brings with it. Hey it 's fun once in a while but at Dream Hotel it never stopped. Will not stay there again. I hope you know what you're getting in to when booking there.
Nice staff and chill lobby.
Very small rooms and a soft bed.
Great ambience. Great staff. Great food. Great location.
Room was great. Juice Bar in the lobby was awesome. PH Bar is the best view in the city. Swimming pool. Ambiance.
My bathroom sink was plugged up. Houskeeping doesn't seem to be perceptive or ready to take action when they see something like this or I would not have encountered it. Also, I needed to print a boarding pass and their solution was for me to email them instead of having a computer where I could print my boarding pass. I was annoyed by that.
The room was quirky and modern
It was underneath a nightclub and so all night the music thumped through the ceiling.
Great Nightlife scene. Lovely juice cafe in front. Concierge helped book dinner reservations.
Banging doors in the hallway, early housekeeping service. Slow elevators at night when club was using all of them.
Tọa lạc tại trung tâm New York, Dream Downtown cách Trung tâm thương mại Chelsea Market và Công viên High Line 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trả phòng cấp tốc, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô.
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