Best Western Le Marquis de La Baume

The bed was comfortable.

f you are looking for a 4 star hotel experience this definitely isn’t it. The room was cold and I had to ask for an extra heater. The heater in the room only blew out Luke warm air in the dead of winter. The rooms are old and the curtains were falling off. There is only one choice for a glass of wine (embarrassing for one of the most well known regions for wine). The red wine was corked and when I asked for white wine the staff served it to me warm. She did not know that white wine should be served cold because she doesn’t drink. In what 4 star hotel is this even possible?? Note there is NO restaurant service at this hotel. If you arrive late at night and you are hungry you must order food (which I did from Uber eats) or walk around in a somewhat shady neighborhood searching for a restaurant. The breakfast is a joke. Cold eggs and sausage kept warm only by tea light candles??? How can 10 tea light candles heat a thick metal container? There were burnt croissants and the rest of the breakfast is cold. This hotel should be downgraded to 2 stars. Best western should be embarrassed.