Chuyến bay đến Villa Park
Ưu: yes. great travel and crew
Ưu: The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly.
Khuyết điểm: Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer.
Ưu: Boarding was very efficient. Flight attendants were helpful and kind and seemed to care.
Khuyết điểm: We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo.