Hotel Ambre

We booked a junior suite and they gave us a small room which was cramped and uncomfortable. Had to pay 1000 Euros when I asked for an extra bed. The picture we saw of the room we booked was nothing like the one we stayed. It got so bad that we checked out 3 days ahead and stayed elsewhere. We felt really cheated and this was a gross misrepresentation. They just told us that the hotel was full and couldn't give us the room we had booked. This is a fraud.

The room I stayed was double room and it was anyway small but larger compared to average hotels in Paris. It had small kitchen with IH heater, it was convenient to boil water to have a coffee. It would be much better if the hotel prepare user’s manual how to use the IH heater. Small pan and dishes also equipped.

To turn on the light in the room, we need to put card key in the card slot equipped at next to door. But even I put my card key, it did not work. So I told it hotel staff and he came with my room and punched a several times at the card slot. Then, smiling at me and said now it was working(^^) It was the first time for me to see that cutting edge system LOL The room I stayed does not equipped shower curtain. So it is quite a matter of course whole bath room was completely soaked and my sole always get wet after taking shower when I used toilet and washstand. I am wondering why they do not put curtain or booth. There were some hotel staffs and they were basically nice but one guy. I asked taxi for next morning to certain place (close to Orly airport) but he refused to book a taxi because the destination was 5 km distance and it took just 5 minutes from the hotel. And he said in that case, we did not need to book in advance. As it was not the first time to visit the distination place, I knew it was not such 5 km short and we explained him but he did not hear our explanation and never booked taxi. Finally we gave up to ask him... Next morning, we asked another hotel staff to call taxi. Then it took 20 minutes until taxi came and it takes 30 minutes to the destination. We delayed… According to Google map, it is 17 km from the hotel and 26 minutes by car in the case without traffic jam. Another night, we asked again with the episode of delay and another hotel staff told us that you should have requested in advance. Yes, we did but that one of your staff refused… The guy should learn where his hotel located and geography of around Paris and at least respect guests requests.