Hôtel Mondial

Nothing

Once again this looked good on the advert but the hotel did not answer about parking when messaged. They said if we left car in available space outside hotel our roof box would not be there in the morning. Rough area. We then had to park and pay 16.50 for the evening. It was so noisy that we had to shut the windows and also shut them because our dogs could easily have jumped out and fallen to the ground. We had one fan that didn’t work properly so they gave us another but with the room so small and windows shut the dogs were panting like mad. My son who is 15 had a z bed but it kept moving due to the leg of it. Also we had one cup for 3 of us in the room and had to go and ask for 2 more. The gave us espresso cups! We had to leave early because we couldn’t sleep as too hot and noisy. Really disappointed again with the deceiving advert on booking.com. It was meant to be a stopover rest with us driving from England to Spain instead it was a total hinderance. I tried to call booking.com that evening to complain but I was holding for at least 20 mins and was fed up with the situation so I put the phone down. Really considering going direct to hotels now as this is the second time we have been totally fed up.