Hilton Philadelphia City Avenue

Breakfast was not offered in my price.

The parking was horrible. The staff had attitudes and acting as if they were unwilling or unable to help with anything. This is the Hilton so I am assuming that we would at least get great customer service among other things but we did not. The valet outside told me I would be better off parking in the parking lot instead of using valet which was completely false. If I had have used valet I would have only ended up paying about $30 for parking instead of the $65 I paid going back and forth from the parking lot. Rooms had no microwave to warm up left over food and I really tryna figure out what I paid $350 for. I will never stay at the Hilton ever again!!!

The view and the food.

The bathroom was unclean and the telephone in the room was not working. The room I was given bathroom was out dated; tub with mold and mildew; the rim around the sink was not clean as well. The tub and floor had hair in and around it. The toilet paper holder was broken off the wall. I didn't quite understand why I wasn't given an updated room with a shower. The hotel was not full and there were several vacant on my floor. My room number was 1119. I will not stay there again!