Club Hotel Casapueblo

Location and Hotel Architecture. Nothing more to say .

Food was not good . Lacked Options and Taste was not great I had trouble communicating with staff , almost everyone do not speak English I have stayed in serveral top hotels accross the world and this one had the poory service for the price. It was just a medicore hotel

The property looks gorgeous from the outside and the staff are very nice. It is so unusual which was the reason I chose it. As a tourist site it lives up to the pictures, but as a hotel, not so much.

Though the grounds and outside have been impeccably maintained, the room maintenance is obviously not a priority. The door to the balcony was stuck when we arrived and we were afraid to push it too much because the handle was loose. The maintenance person opened it easily but you can see where the door edges have splintered. The plumbing in the bathroom was also in need of maintenance. Again, you could see where trouble had been before. Hot water valve hammered and was difficult to adjust, toilet button stuck and toilet was not usable for the morning we departed. Food was just okay. And there really should be signage for "Hotel". The people in the ticket entrance are obviously tired of telling people where to go. This is one of the few times when my expectations were perhaps too high so the disappointment was real.